The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 384 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
eRevMax 表现出色 在 支持团队 方面 — 尤其适合 brand 类型的物业 (4.7/5) ,拥有独特功能如 Centralized user & role management and Unlimited Channels (no additional cost).
eviivo 表现出色 在 支持和入职体验 方面 — 尤其适合 Vacation Rentals & Villas 类型的物业 (0.0/5) ,拥有独特功能如 Integrated Payment Processing and Booking Performance and Pace Reporting.
在分析了 384 条经验证的评价后,eRevMax 用户最看重其 支持团队, 运营效率, 利率平价,而 eviivo 用户则强调 支持和入职体验, 易于使用且界面直观, 全面的功能集。点击任意主题查看评价者的反馈。
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各产品在不同物业规模、类型和区域的 渠道经理 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) ▾ | #17 21 条评价 | #7 66 条评价 |
| 中型(25-74 间客房) ▾ | #8 59 条评价 | #14 21 条评价 |
| 大型(75-199 间客房) ▾ | #5 35 条评价 | #13 5 条评价 |
| 超大型(200+ 间客房) ▾ | #10 5 条评价 | #14 2 条评价 |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | #8 52 条评价 | #9 38 条评价 |
| 豪华酒店 ▾ | #7 55 条评价 | #8 42 条评价 |
| 品牌/连锁酒店 ▾ | #7 35 条评价 | #9 24 条评价 |
| 长住酒店 ▾ | #8 18 条评价 | #6 25 条评价 |
按区域
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| 北美 ▾ | #9 17 条评价 | #6 21 条评价 |
| 欧洲 ▾ | #9 40 条评价 | #3 194 条评价 |
| 亚太 ▾ | #10 14 条评价 | #25 1 条评价 |
| 中东 ▾ | #3 42 条评价 | #20 2 条评价 |
When choosing a channel manager for your hotel, your primary goal is to streamline distribution, prevent overbookings, and boost revenue. Both RateTiger by eRevMax and eviivo Suite™ CM aim to solve these problems by connecting your property to major OTAs and sales channels. However, their approach, feature sets, and target audiences differ significantly, affecting your hotel’s operational efficiency and growth potential.
RateTiger offers extensive integration with over 400 partners, real-time rate and availability updates, and detailed analytics, making it ideal for hotels seeking a robust, data-driven solution. Conversely, eviivo Suite™ CM emphasizes ease of use, one-click OTA connectivity, and a flexible, user-friendly interface, suited for smaller properties or vacation rentals. Do these differences align with your hotel’s current needs and growth plans?
RateTiger and eviivo Suite™ CM both facilitate online distribution, but their strengths are distinct. RateTiger excels in handling complex multi-property portfolios, with features like centralized user management and unlimited channel connections at no extra cost, making it suitable for larger hotel groups. eviivo Suite™ CM, meanwhile, simplifies distribution for small to mid-sized hotels, vacation rentals, and B&Bs, with a focus on quick setup and intuitive controls.
RateTiger’s user reviews highlight its reliability in maintaining rate parity and reducing overbookings, especially for properties with extensive channels. eviivo Suite™ CM receives praise for its mobile access, ease of onboarding, and automation tools, which are crucial for smaller teams managing fewer properties. Which approach better matches your hotel’s size, complexity, and technical capacity?
If your hotel manages multiple properties, requires deep analytics, and prioritizes comprehensive control, RateTiger is the better fit. Its broad network of over 70 verified partners and advanced reporting tools cater to larger operations aiming to optimize revenue and streamline channel management.
On the other hand, if your hotel is a boutique, B&B, or vacation rental seeking quick onboarding, straightforward interface, and effective automation, eviivo Suite™ CM should be your choice. Its lower cost ($700 monthly for a single property) and one-click OTA setup provide a practical, scalable solution for smaller teams. For larger portfolios, RateTiger’s extensive integrations and features make it the superior option; for smaller, independent properties, eviivo’s simplicity wins.
Ease of use is critical for your team’s adoption and daily management. RateTiger’s interface, with a rating of 4.39/5, is generally considered functional but somewhat outdated, with reviews noting a steeper learning curve. Onboarding is rated 4.46/5, and some users mention technical issues like synchronization delays, which can affect usability.
eviivo Suite™ CM scores a higher 4.65/5 for ease of use, praised for its intuitive design and mobile accessibility. Many reviews highlight its straightforward onboarding and friendly support staff, helping smaller teams get up to speed quickly. Edge: eviivo Suite™ CM.
RateTiger offers 8 shared features and 2 exclusive to it, including unlimited channels and centralized user management, with a focus on detailed rate and inventory control. Its unique features support complex distribution strategies necessary for multi-property or chain hotels.
eviivo Suite™ CM includes 8 shared features plus 7 exclusive ones like channel self-mapping, yield rules, inventory grid, and integrated payment processing. These functionalities enable small hotels and vacation rentals to automate pricing, optimize revenue, and manage multiple properties easily.
While RateTiger’s features are more suited for large, complex operations, eviivo’s tailored functionalities excel in simplicity and automation. Edge: RateTiger, for its extensive control and integration capabilities.
Customer support influences your ongoing experience. RateTiger’s support and onboarding receive a 4.61/5 rating, with praise for its responsiveness, but some reviews note slow responses to issues and occasional lack of clarity.
eviivo Suite™ CM’s support scores even higher at 4.78/5, with reviewers calling it friendly, quick, and helpful. Many highlight the personalized onboarding process and ongoing assistance, especially appreciated by small teams. Edge: eviivo Suite™ CM.
RateTiger connects to a total of 70 verified partners, including major OTAs like Booking.com, Expedia, and Agoda, plus niche channels and GDS systems. It boasts unique integrations like Visual Matrix PMS, Kwentra, and HQ revenue, offering comprehensive distribution options.
eviivo Suite™ CM connects to 32 verified partners, including key OTAs such as Expedia, Booking.com, and Airbnb. It also supports integrations with tools like PriceLabs and Canary Technologies, suitable for small-to-mid-sized properties.
RateTiger’s broader network makes it better suited for properties needing extensive channel options. Edge: RateTiger.
RateTiger’s 115 reviews yield an overall rating of 4.7/5, with many praising its reliability and integration quality. Small independent hotels and boutique properties rate it highly for its control and real-time updates, though some mention outdated UI and slow meta updates.
eviivo Suite™ CM has 231 reviews with an impressive 85/100 score and a 97% likelihood to recommend, especially among vacation rentals and small hotels. Recent reviews highlight its ease of use and automation features.
Given the recent surge in reviews and higher overall rating, eviivo Suite™ CM is the more highly-rated product among hoteliers. Edge: eviivo Suite™ CM.
RateTiger does not publicly disclose its pricing, which suggests a customized quote based on hotel size and needs. Typically, larger hotel groups pay a monthly fee that can vary significantly.
eviivo Suite™ CM charges a flat $700 monthly fee, with no additional charges for integrations or bookings. Its straightforward pricing structure makes it easier for smaller hotels and B&Bs to budget.
If budget transparency is a priority, eviivo Suite™ CM offers a predictable monthly cost; for larger operations, RateTiger’s pricing is usually tailored.
Hotels that should consider RateTiger include:
Not ideal if your property is small, with limited staff or a simple distribution setup. RateTiger’s complexity may be overwhelming and its cost less predictable for smaller venues.
eviivo Suite™ CM is suitable for:
Not ideal if you have a large, multi-property portfolio or need highly detailed control over every channel. Its simplicity suits smaller-scale operations best.
RateTiger by eRevMax offers a comprehensive, highly customizable channel management solution built for larger, complex properties. Its extensive integrations and detailed analytics support substantial revenue growth but come with a steeper learning curve and higher cost.
eviivo Suite™ CM provides an intuitive, affordable platform tailored for small to mid-sized hotels and vacation rentals. Its focus on ease of use, automation, and rapid onboarding helps smaller teams operate efficiently and expand their reach.
If your hotel is large or has complex distribution needs, RateTiger is the clear choice. For small hotels or vacation rentals seeking simplicity and quick results, eviivo Suite™ CM is the recommended platform.
我们分析了 10 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
"With RateTiger, we have managed to take our occupancy to 90%. Their 2-way integration between our PMS and multiple global and regional OTAs has ensured that we sell on the proper c..."
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
"We are working with RateTiger for the last 2 years. When I saw the features and functionalities of RateTiger Channel Manager, I was really impressed. RateTiger Channel Manager help..."
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
酒店从业者喜爱的方面
尽管该产品的支持团队总体上收到了积极的反馈,但一些用户建议进行改进,以更快地解决问题并提供一致的可用性。
eRevMax 的预订引擎和渠道管理器之间的整合通过简化预订流程提高了运营效率。
在所有 OTA 上保持价格平价被认为是一项显著的好处,确保客人无论在哪个预订平台上都能看到一致的价格,从而提高信任度并可能提高入住率。
酒店从业者提出异议的方面
评论中提到了诸如同步问题和可用性更新失败等反复出现的技术问题,但用户承认支持人员能够迅速处理此类情况。
全面的报告和分析工具因提供有关预订趋势的宝贵见解而受到称赞,使酒店能够做出数据驱动的决策,以最大化收入并优化策略。
排名更高的方面
独特功能
酒店从业者喜爱的方面
许多评论都强调了Eviivo提供的卓越支持和新用户引导体验,尤其赞扬了客服人员在简化过渡和设置流程方面所发挥的作用。支持团队以其快速、清晰的帮助而著称,这对... 许多评论都强调了Eviivo提供的卓越支持和新用户引导体验,尤其赞扬了客服人员在简化过渡和设置流程方面所发挥的作用。支持团队以其快速、清晰的帮助而著称,这对于确保运营顺畅至关重要。
用户对Eviivo直观易用的平台赞不绝口,该平台简化了预订和渠道管理,即使是不懂技术的用户也能轻松上手。预订、渠道和设置方面的便捷导航显著减少了管理工作。
Eviivo的多种功能,例如多物业管理和集中运营控制,备受好评。用户表示这些功能节省了时间并优化了日常管理,但也有一些用户希望获得更多自定义选项。
酒店从业者提出异议的方面
虽然该平台在桌面端的使用体验备受好评,但一些评论批评其移动网站操作繁琐,应用程序缺乏直观性,导致用户在移动中管理预订时面临诸多挑战。
部分用户最初遇到了一些技术问题,例如显示错误,但他们表示这些问题在获得技术支持后很快就得到了解决。用户认为持续的技术改进将有利于整个平台的提升。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。RateTiger Channel Manager (by eRevMax) 和 eviivo Suite™ CM 共享许多核心 Channel Managers 功能,但各有独特的能力。RateTiger Channel Manager (by eRevMax) 提供 70 个经验证的集成合作伙伴,而 eviivo Suite™ CM 提供 32 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。eviivo Suite™ CM 在易用性方面领先,评分为 4.7/5 对比 4.4/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
RateTiger Channel Manager (by eRevMax):否。eviivo Suite™ CM:否。 两款产品目前均不提供免费版。大多数 Channel Managers 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。eRevMax 的 HT Score 为 67,eviivo 的为 85。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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