The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
在分析了 221 条经验证的评价后,eviivo 用户最看重其 customer service, user friendly interface and ease of use, 沟通与融合,而 GraceSoft 用户则强调 。点击任意主题查看评价者的反馈。
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各产品在不同物业规模、类型和区域的 酒店管理软件 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | #11 54 条评价 | #36 3 条评价 |
| 中型(25-74 间客房) ▾ | #18 14 条评价 | #31 2 条评价 |
| 大型(75-199 间客房) ▾ | #10 6 条评价 | — |
| 超大型(200+ 间客房) | #21 0 条评价 | — |
按物业类型
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| 精品酒店 ▾ | #10 44 条评价 | #35 2 条评价 |
| 豪华酒店 ▾ | #7 35 条评价 | #32 3 条评价 |
| 品牌/连锁酒店 ▾ | #10 19 条评价 | #29 2 条评价 |
| 长住酒店 ▾ | #10 12 条评价 | #34 0 条评价 |
按区域
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| 北美 ▾ | #10 30 条评价 | #24 1 条评价 |
| 欧洲 ▾ | #3 152 条评价 | #33 1 条评价 |
| 亚太 | #25 2 条评价 | #17 2 条评价 |
| 中东 | #21 0 条评价 | — |
Choosing between eviivo Suite™ HMS and Easy Innkeeping hinges on your hotel’s specific needs and priorities. Both products aim to simplify operations, but eviivo offers a more extensive suite with broader integrations and a larger user base, especially among independent and boutique hotels. Meanwhile, GraceSoft’s Easy Innkeeping emphasizes straightforward reservation management with a lower price point. Your decision should reflect which features and support levels better match your property’s size, complexity, and strategic goals.
Both eviivo and GraceSoft target small to midsize properties, but eviivo’s primary strength lies in its extensive integrations and feature set, making it suitable for hotels seeking comprehensive management. In contrast, Easy Innkeeping offers a simpler, more accessible platform, ideal for properties that prioritize ease of use without needing as many advanced features. Given eviivo’s higher user ratings and recent reviews, it’s clear that many hoteliers prefer its broader capabilities, but is that complexity necessary for your property?
If your hotel needs robust channel management, dynamic pricing, and extensive automation, eviivo is the clear choice, supported by 191 recent reviews with a high NPS score of 9.17/5. It’s best for independent hotels, boutique properties, and vacation rentals looking for a scalable, feature-rich platform. Conversely, if your property is smaller, with limited staff and straightforward operational needs, Easy Innkeeping’s lower price ($300/month) and simpler interface could be sufficient, despite fewer recent reviews and a smaller market presence.
eviivo’s ease of use is rated at 4.48/5, with a user-friendly interface praised for its intuitive reservation and billing processes. Its onboarding process is rated 4.38/5, showing consistent satisfaction, though some users note room for interface improvements. GraceSoft scores slightly lower at 4.4/5 but benefits from its straightforward design, especially appreciated by smaller teams. However, eviivo’s larger feature set can introduce complexity. Edge: eviivo.
eviivo offers a total of 54 features, including unique modules like Rate Shopping, RevPaR & ADR Reports, Digital Registration, and Housekeeping Mobile App—features that GraceSoft does not provide. GraceSoft’s main differentiator is its built-in CRM and reservations management, but it lacks eviivo’s advanced revenue management tools. If your hotel requires detailed reporting and automation, eviivo’s extensive features give it the edge. Edge: eviivo.
eviivo’s support has a high rating of 4.57/5, with reviews highlighting professionalism and quick issue resolution, especially praising their responsiveness during onboarding and training. Some reviews note communication challenges during chat support, but overall, eviivo’s support remains highly rated. GraceSoft receives a perfect 5/5 rating, with testimonials emphasizing their courteous and available staff. However, with only 5 reviews, the data is limited. Edge: eviivo.
eviivo boasts 32 verified partners, including major OTAs, channel managers, and ancillary service providers like TripAdvisor, D-Edge, and Canary Technologies, offering a broad ecosystem. GraceSoft currently has no listed verified integrations, limiting its connectivity options. For properties relying on diverse OTA channels or looking to expand distribution, eviivo’s integration breadth is advantageous. Edge: eviivo.
eviivo’s rating of 87.72/100 and a 95% likelihood to recommend are backed by 191 reviews, many from independent and boutique hotels that praise its reliability and feature set. Recent reviews affirm its ease of use and support quality. GraceSoft’s ratings are limited, with only 5 reviews, and an 80% likelihood to recommend, mainly highlighting support rather than core features. Given the volume and recency of reviews, eviivo’s reputation is stronger. Edge: eviivo.
eviivo’s pricing begins at $700/month with no free tier or trial, reflecting its enterprise-grade features. GraceSoft charges $300/month with a 30-day trial, appealing to smaller properties with less complex needs. The cost difference is significant, and your choice depends on whether your property can justify the higher investment for richer features or prefers an affordable, straightforward solution.
eviivo offers a comprehensive platform with broad integrations, advanced features, and a strong reputation among independent and boutique hotels. Its high review count and recent positive feedback make it the more reliable choice for properties seeking growth and automation. However, if your hotel is small, with straightforward needs and a limited budget, Easy Innkeeping can deliver essential management functions at a lower cost.
Choosing eviivo is best if you need a feature-rich system capable of supporting growth, automation, and multiple channels. If simplicity, affordability, and ease of use are your priorities, Easy Innkeeping can serve as a practical entry point. Ultimately, your hotel’s size, complexity, and strategic goals determine the best fit.
Note: This comparison is based on current reviews, feature sets, and pricing data. The more recent reviews and broader user feedback support a stronger endorsement for eviivo.
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
该目标暂无已发布的案例研究。
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
该目标暂无已发布的案例研究。
"Managing The Historic Berkeley Place is a unique challenge given its historic significance and diverse suite offerings. With eviivo, every aspect, from booking to guest communicati..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Users frequently commend Eviivo for its exceptional customer service, with advisors like Jilani, Gu7etif, and Sam noted for their professionalism and... Users frequently commend Eviivo for its exceptional customer service, with advisors like Jilani, Gu7etif, and Sam noted for their professionalism and responsiveness during support interactions. The support team's availability significantly aids users in troubleshooting and optimizing system use.
Eviivo's interface is consistently hailed as simple and intuitive, making it easy for newcomers to manage bookings, calendars, and hotel operations ef... Eviivo's interface is consistently hailed as simple and intuitive, making it easy for newcomers to manage bookings, calendars, and hotel operations effortlessly. This contributes to enhanced productivity by reducing the learning curve for users.
与短信和WhatsApp等通讯工具的集成是一项显著功能,许多用户都赞赏其简化客户互动的方式。这有助于提升客户体验的定制化和个性化程度。
酒店从业者提出异议的方面
尽管Eviivo的在线聊天支持服务总体上广受好评,但一些用户反映其存在一些不足,例如客服人员在线时间有限、服务质量参差不齐等。改进这些方面有助于提升整体客户... 尽管Eviivo的在线聊天支持服务总体上广受好评,但一些用户反映其存在一些不足,例如客服人员在线时间有限、服务质量参差不齐等。改进这些方面有助于提升整体客户服务体验。
Eviivo高效的预订管理功能备受赞誉,可帮助酒店跨渠道无缝管理客房供应和预订情况。这通过确保有效的入住率管理,提升了收益优化。
排名更高的方面
独特功能
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。eviivo Suite™ HMS 和 Easy Innkeeping (by GraceSoft ) 共享许多核心 Hotel Management Software 功能,但各有独特的能力。eviivo Suite™ HMS 提供 32 个经验证的集成合作伙伴,而 Easy Innkeeping (by GraceSoft ) 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。eviivo Suite™ HMS 在易用性方面领先,评分为 4.5/5 对比 4.4/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
eviivo Suite™ HMS:否。Easy Innkeeping (by GraceSoft ):否。 两款产品目前均不提供免费版。大多数 Hotel Management Software 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。eviivo 的 HT Score 为 88,GraceSoft 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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