The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 215 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Go Find It 表现出色 .
STAY 表现出色 在 ease of use and customer support 方面 — 尤其适合 brand 类型的物业 (0.0/5) ,拥有独特功能如 Mobile App and Guest Messaging.
基于 HTR 上 215 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | Contact sales | From $300/mo |
| 经验证的评价 | 0 | 215 |
在分析了 215 条经验证的评价后,Go Find It 用户最看重其 ,而 STAY 用户则强调 客户体验优化, 移动和用户体验, 运营效率。点击任意主题查看评价者的反馈。
Go Find It
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支持和服务
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CMS 和定制
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集成能力
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分析和报告
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各产品在不同物业规模、类型和区域的 酒店客人应用程序 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
Go Find It
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| 小型(10-24 间客房) ▾ | — | #9 10 条评价 |
| 中型(25-74 间客房) ▾ | — | #4 83 条评价 |
| 大型(75-199 间客房) ▾ | — | #2 89 条评价 |
| 超大型(200+ 间客房) ▾ | — | #2 24 条评价 |
按物业类型
| 细分市场 |
Go Find It
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| 精品酒店 ▾ | — | #2 77 条评价 |
| 豪华酒店 ▾ | — | #2 88 条评价 |
| 品牌/连锁酒店 ▾ | — | #3 91 条评价 |
| 长住酒店 ▾ | — | #6 7 条评价 |
按区域
| 细分市场 |
Go Find It
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| 北美 ▾ | — | #5 27 条评价 |
| 欧洲 ▾ | — | #3 112 条评价 |
| 亚太 | — | #6 3 条评价 |
| 中东 | — | #7 2 条评价 |
You're evaluating two hotel guest apps—Go Find It by Go Find It and STAY Guest App—each designed to improve guest engagement and streamline hotel operations. These platforms aim to enhance your guests' experience through digital solutions, but their features, reach, and support differ greatly. Which one will truly meet your hotel’s needs and deliver tangible results?
Both products claim to elevate guest satisfaction, yet they diverge in maturity, integrations, and user feedback. Do you prioritize a globally proven platform with extensive features or a more niche, content-rich solution? Let’s explore how they compare.
Go Find It positions itself as a mobile app developer with a focus on content-rich, branded guest apps tailored for luxury and high-end hotels. Its strengths lie in immersive city guides and rich media content, with nearly half of Paris's luxury hotels as clients. However, it has zero reviews in the last six months and no recent feedback, which limits confidence in current performance.
STAY, on the other hand, boasts over 200 recent reviews, a 4/5 overall rating, and a 9.59/5 NPS score. Its active user base spans 67 countries, with a strong presence in North America, Europe, and Asia Pacific, demonstrating proven global scalability and recent positive feedback. Do you want a platform with recent hotel user validation? If so, STAY's recent reviews make it the clear leader.
If your hotel needs a comprehensive, operationally proven guest engagement solution with strong integrations and a broad user base, STAY is the better choice. Its features include room service ordering, multilingual support, guest messaging, and automation—plus, it’s used by large chains like NH Hotels and Riu.
Go Find It is more suitable for hotels seeking content-rich mobile apps aimed at promoting local guides and city exploration, particularly in luxury settings. If your focus is on immersive content with less emphasis on operational features, Go Find It’s a niche might fit. For most hotels seeking proven impact and robust integrations, STAY wins.
STAY scores 4.78/5 for ease of use and 4.83/5 for support, based on recent reviews. Users praise its intuitive interface, straightforward onboarding, and helpful customer support, with comments like “The app is very easy to navigate, and support is quick and attentive.” Conversely, Go Find It has a 0/5 ease score in the ratings dataset and no recent reviews, indicating little recent feedback on usability.
Given the recent positive user comments, STAY clearly provides a smoother onboarding experience and better staff adoption. Edge: STAY.
STAY offers 14 unique features, including guest messaging, room service ordering, multilingual translations, local recommendations, guest profiles, and web-app access. Its ability to digitally manage requests, automate replies, and provide real-time notifications gives it a comprehensive operational toolkit.
Go Find It has no listed exclusive features or integrations, focusing mainly on content delivery. Its strength lies in rich media content and local city guides rather than operational tools. For hotel digital operations, STAY’s feature set is far more extensive and practical. Edge: STAY.
STAY’s recent reviews consistently rate its support above 4.8/5, with comments like “Their team is very responsive and helpful,” and “Support helped us implement features quickly.” Go Find It, on the other hand, has no recent reviews or ratings, so we have no current data on support quality.
Given the recent review data, STAY’s customer support is clearly more reliable. Edge: STAY.
STAY integrates with 20 verified partners, including major PMS, CRM, and channel management solutions like SiteMinder, Oracle Hospitality, Mews, and hotelkit. This extensive integration network facilitates seamless data flow and operational efficiency.
Go Find It has zero verified integrations, limiting its ability to connect with existing hotel systems. If integrations are critical to your operations, STAY’s broad partner ecosystem makes it the clear choice. Edge: STAY.
STAY’s recent reviews, with an overall 4/5 rating and a 96% likelihood to recommend, reflect strong satisfaction across various segments, including large chains and independent hotels. Hotels like NH Hotels praise its rapid deployment and sustainability gains, while VIVA Wyndham reports significantly improved guest experience.
Go Find It has no recent reviews or ratings, making it difficult to assess current user satisfaction. Based on recent data, STAY’s hotel ratings and recommendation rates are far superior. Edge: STAY.
Go Find It does not publicly list pricing; it appears to operate on a bespoke or enterprise basis, potentially making budgeting less transparent. STAY charges a flat fee of $300 per month, with no hidden implementation or setup fees, making it easy to budget.
If transparent pricing and predictable costs are important, STAY’s straightforward model offers clarity. Edge: STAY.
Not ideal if you require operational features, integrations, or measurable performance metrics.
Not ideal if you are a small boutique hotel looking solely for content promotion with no operational need.
The core difference is that STAY offers a broad, operationally integrated platform with proven results, while Go Find It provides a content-focused app centered on city guides and branding. If your hotel wants a scalable, reliable solution with recent positive reviews, STAY is the clear choice.
Choose STAY if you need a system that reduces queues, increases revenue, and integrates with your existing systems. It is especially suitable for large chains and resorts aiming for digital transformation with measurable outcomes.
Select Go Find It if your goal is to craft a branded guest app rich in multimedia content, aimed primarily at luxury hotels with a focus on local engagement and cultural immersion. It’s better suited for properties prioritizing brand storytelling over operational efficiency.
In conclusion, for most hotels seeking a tested, feature-rich guest app with recent validation, STAY is the recommended solution. Its extensive integrations, high user ratings, and proven impact make it the safer investment for elevating your guest experience and streamlining operations.
酒店客人应用程序 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
Go Find It
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| Starting Price | — | From $300/mo |
根据 HTR 的产品数据库,Go Find It 和 STAY Guest App 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
| 功能 |
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| 来宾消息 | ||
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| 移动应用 | ||
| 网络应用 | ||
| 聊天机器人 | ||
| 自动回复 |
显示主要差异。这两款产品之间还有 2 项功能存在差异。
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
Go Find It
该目标暂无已发布的案例研究。
"Thanks to STAY, we offer our guests an interaction tool with our staff. We can make real-time decisions with it. This simplifies our staff's duties at the same time. The guest expe..."
Go Find It
该目标暂无已发布的案例研究。
"Implementing STAY contributed to a significant increase in our revenue and customer satisfaction. The app pays for itself. We have seen significant increases in consumption for all..."
酒店从业者喜爱的方面
多项评论强调 STAY 如何通过为客人提供数字化和可持续的信息和服务获取方式,显著提升客人体验。实时更新、移动服务订购和餐厅预订等功能可减少等待时间并提供便... 多项评论强调 STAY 如何通过为客人提供数字化和可持续的信息和服务获取方式,显著提升客人体验。实时更新、移动服务订购和餐厅预订等功能可减少等待时间并提供便利。
该应用的用户界面和移动体验因其直观和易于操作而广受好评。无论是酒店员工还是客人,用户都发现更新信息和管理内容非常简单。
STAY 有助于提高酒店运营效率,因为它可以更快地处理客人请求、优化内部流程并减少前台排队。该工具通过将传统的纸质服务数字化来促进可持续实践,帮助酒店实现... STAY 有助于提高酒店运营效率,因为它可以更快地处理客人请求、优化内部流程并减少前台排队。该工具通过将传统的纸质服务数字化来促进可持续实践,帮助酒店实现可持续发展目标。
酒店从业者提出异议的方面
CMS 的亮点在于它的易用性和定制功能,但用户也指出了一些需要改进的地方,特别是在设计和功能方面的灵活性。
用户对 STAY 与各种内部应用程序和系统(包括 PMS 和 CRM 系统)的强大集成功能表示赞赏。这些集成简化了数据管理,并有助于为员工和客人提供无缝体验。
独特功能
评分差异最大的方面
这取决于您的需求。Go Find It 和 STAY Guest App 共享许多核心 Hotel Guest Apps 功能,但各有独特的能力。Go Find It 提供 0 个经验证的集成合作伙伴,而 STAY Guest App 提供 20 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。STAY Guest App 在易用性方面领先,评分为 4.8/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Go Find It:否。STAY Guest App:否。 两款产品目前均不提供免费版。大多数 Hotel Guest Apps 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Go Find It 的 HT Score 为 0,STAY 的为 47。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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