The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 549 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
HOTELTIME 表现出色 在 ease of use and customer support 方面 — 尤其适合 brand 类型的物业 (4.9/5) ,拥有独特功能如 Guest CRM and Guest profiles.
Lodgit Hotelsoftware GmbH 表现出色 ,拥有独特功能如 On premise.
基于 HTR 上 549 条经验证的酒店从业者评价的并排评分。
| HTScore |
|
|
| 推荐可能性 |
|
|
| 易用性 |
|
|
| 客户支持 |
|
|
| 性价比 |
|
|
| 起始价格 | From $600/mo | Contact sales |
| 经验证的评价 | 549 | 0 |
在分析了 549 条经验证的评价后,HOTELTIME 用户最看重其 user interface and learning curve, 技术支援, reporting and analytics,而 Lodgit Hotelsoftware GmbH 用户则强调 。点击任意主题查看评价者的反馈。
|
|
|
|---|---|
| 优点 | |
|
+
User Interface and Learning Curve
▾
|
|
|
+
技术支援
▾
|
|
|
+
Reporting and Analytics
▾
|
|
|
+
System Stability and Updates
▾
|
|
| 缺点 | |
|
−
Customization Options
▾
|
|
|
−
Automation Features
▾
|
|
|
−
移动优化
▾
|
|
各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) ▾ | #5 219 条评价 | — |
| 中型(25-74 间客房) ▾ | #3 238 条评价 | #75 0 条评价 |
| 大型(75-199 间客房) ▾ | #2 46 条评价 | — |
| 超大型(200+ 间客房) ▾ | #8 7 条评价 | — |
按物业类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | #5 239 条评价 | #79 0 条评价 |
| 豪华酒店 ▾ | #3 241 条评价 | — |
| 品牌/连锁酒店 ▾ | #4 143 条评价 | #69 0 条评价 |
| 长住酒店 ▾ | #4 49 条评价 | #53 0 条评价 |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 | #52 4 条评价 | — |
| 欧洲 ▾ | #2 384 条评价 | #56 0 条评价 |
| 亚太 ▾ | #5 111 条评价 | — |
| 中东 ▾ | #1 21 条评价 | — |
Choosing between HotelTime PMS by HOTELTIME and Lodgit Desk Hotelsoftware hinges on your hotel’s size, operational needs, and strategic priorities. Both aim to streamline hotel management, but HotelTime offers a more extensive set of features and a larger presence in the market, while Lodgit is valued for its simplicity and affordability. Your decision should align with what your team values most: comprehensive integration or straightforward usability.
HotelTime’s extensive review base, with 433 reviews and a 4.83/5 rating, makes it the more reliable choice for insights into real user experiences. Lodgit, with no recent reviews or ratings, offers limited validation, making HotelTime the clearer front-runner.
HotelTime PMS and Lodgit Desk both serve as property management solutions, but they differ significantly in scope and sophistication. HotelTime provides a cloud-based, feature-rich platform designed to cater to a broad range of property types—from boutique hotels to resorts—offering over 50 unique features, including integrated CRS, guest CRM, and automated night audits. Its robust reporting, automation, and extensive integrations support large, complex operations.
Lodgit Desk, in contrast, is a more straightforward, reservation-centric software with a focus on smaller properties, hostels, and guesthouses. It offers core functionalities like booking calendars, email templates, and basic reservation management but lacks the broad feature set and third-party integrations of HotelTime. Its primary appeal is ease of use, not comprehensive automation or enterprise-level analytics.
While HotelTime’s recent reviews highlight its stability, extensive feature suite, and responsive support, Lodgit’s lack of recent user feedback makes assessing its current performance difficult. For hotels seeking a complete system capable of supporting growth and complexity, HotelTime’s proven track record makes it the better choice.
Edge: HotelTime PMS.
If your hotel needs a scalable, feature-packed PMS capable of managing multiple departments—reservations, spa, billing, and more—HotelTime is the clear pick. Its suite of over 50 exclusive features, including real-time reporting, integrated payment terminals, and mobile check-in, suits larger or expanding properties looking for operational depth.
Conversely, if you prioritize a simple, cost-effective solution for managing bookings and guest communication, Lodgit may suffice. Its intuitive booking calendar, quick invoicing, and multi-language templates serve small-to-mid-sized properties or those with minimal tech requirements.
For boutique hotels or resorts planning to grow, HotelTime’s comprehensive platform provides the tools necessary to scale efficiently. Smaller properties with limited budgets and straightforward operations should consider Lodgit, but be aware of its limited feature set and lack of recent reviews.
Edge: HotelTime PMS.
HotelTime’s user interface scores a 4.66/5, with many reviews praising its intuitive design and streamlined workflows, facilitating staff onboarding and daily operations. The onboarding process earns a 4.63/5, and support is consistently described as responsive and helpful.
Lodgit Desk boasts a simple, reservation-book-like interface, making it easy for small teams to learn and operate without extensive training. However, because it lacks the richness of HotelTime’s features, its usability is more straightforward but less adaptable as your hotel grows.
Given HotelTime’s recent reviews, its user experience remains highly rated, especially for larger teams needing complex functionalities. Lodgit’s simplicity benefits smaller operations but might become limiting for larger teams or more complex workflows.
Edge: HotelTime PMS.
HotelTime offers over 35 features exclusive to its platform, including integrated CRS, guest CRM, online check-in, automated reminders, revenue management, and mobile apps. Its advanced modules support automation, role management, digital registration, and detailed reporting, making it suitable for multi-departmental management.
Lodgit provides core reservation functions and essential communication tools, with only one unique feature—its offline mode—making it less comprehensive overall. It lacks the extensive automation, integrations, and revenue management features that HotelTime offers.
If your hotel requires advanced automation, real-time reporting, or multi-channel integrations, HotelTime’s feature set clearly outpaces Lodgit. For basic reservation management, Lodgit’s limited features may be adequate, but its lack of recent updates diminishes its competitiveness.
Edge: HotelTime PMS.
HotelTime benefits from a support rating of 4.73/5, with recent reviews emphasizing quick, helpful responses and detailed onboarding assistance. Customers highlight their satisfaction with the support team's responsiveness, especially in complex implementations.
Lodgit, with no recent reviews or support ratings, offers minimal validation of its customer service quality. Its smaller team and limited user feedback suggest less capacity for extensive support, which could affect larger or international hotels.
Given the more recent and frequent positive feedback, HotelTime’s support is the safer choice for hotels requiring reliable assistance and ongoing training.
Edge: HotelTime PMS.
HotelTime’s 433 reviews with a 4.83/5 rating demonstrate strong, recent satisfaction across various hotel segments, especially in larger properties and resorts. The review highlights mention ease of management, automation, and excellent support.
Lodgit does not have recent reviews or publicly available ratings, so its reputation remains unverified. Its lack of validation makes HotelTime the more trusted option, especially given its proven track record and active user base.
For reliable user satisfaction, HotelTime is the clear leader, especially considering recent reviews.
Edge: HotelTime PMS.
HotelTime’s pricing starts at $600 per month, with no free tier or implementation fees. Its pricing reflects its extensive features, integrations, and support services. Details for Lodgit’s pricing are unavailable, which could suggest a more flexible or custom approach but also less transparency.
While HotelTime’s cost is higher, it includes a broad feature set, automation, and support, making it a valuable investment for medium to large properties. Lodgit’s affordability may appeal to small properties with minimal needs but at the risk of limited scalability.
If your hotel seeks an all-in-one, enterprise-capable solution, HotelTime’s pricing aligns with its extensive capabilities. Small hotels or guesthouses may consider Lodgit if budget constraints outweigh advanced features.
Edge: HotelTime PMS (for features and support matching its cost).
Hotels that should consider HotelTime PMS include:
Not ideal if:
HotelTime’s flexibility makes it suitable for various sizes, provided your property benefits from its extensive features and support services.
Edge: HotelTime PMS.
Hotels and accommodations that should consider Lodgit include:
Not ideal if:
Lodgit’s simplicity suits small, low-complexity properties but limits scalability for growing operations.
Edge: Lodgit Desk.
HotelTime PMS is a broad, feature-rich platform backed by a large user base and recent positive reviews. It excels in automating processes, integrating systems, and supporting large or expanding properties, offering a solid choice for hotels seeking operational depth.
Lodgit Desk is a straightforward, cost-effective solution ideal for small properties with basic reservation needs. Its simplicity and ease of use appeal to limited-budget operations but lack the scalability and advanced features of HotelTime.
If your hotel aims to grow, manage multiple departments, and benefit from extensive automation, HotelTime is the better choice. For small, budget-conscious properties focusing solely on reservations, Lodgit provides a more affordable, uncomplicated alternative.
Edge: HotelTime PMS.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
|
|
|
|
|---|---|---|
| Starting Price | From $600/mo | — |
根据 HTR 的产品数据库,HotelTime PMS 和 Lodgit Desk Hotelsoftware 共享 16 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
| 功能 |
|
|
|---|---|---|
| 在前提 | ||
| 在线 24/7 支持 | ||
| 基于云 | ||
| 客人资料 | ||
| 客户关系管理 | ||
| 综合 CRS | ||
| 自动夜间审计 |
显示主要差异。这两款产品之间还有 24 项功能存在差异。
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"We needed to change an on-site system we were using as we wanted to move our operation forward. We achieved that with HotelTime systems. They are reliable, and stable and offer fea..."
该目标暂无已发布的案例研究。
"In 2018 we were choosing a system for our first completely self-service ART and design hotel. We decided on HotelTime and after 4 years I have to say that the choice was the right..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of... While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of features offered. Overall, once users become familiar with the system, it significantly enhances efficiency and simplifies hotel operations.
虽然支持团队的响应速度和乐于助人的态度值得赞赏,但一些评论指出,延长技术支持时间将进一步提升用户体验,确保随时都能获得帮助,特别是对于国际用户而言。
HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users... HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users appreciate the variety of reports available for management, yet some desire more customization and advanced visualizations within the tool itself to better suit individual hotel needs.
酒店从业者提出异议的方面
Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to... Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to better tailor the PMS to their specific operational strategies and guest services.
The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time... The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time for staff. Users highlight these features as reducing manual workload and minimizing the risk of human error, although they also express a desire for enhanced automation in guest communication and reporting.
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。HotelTime PMS 和 Lodgit Desk Hotelsoftware 共享许多核心 Property Management Systems 功能,但各有独特的能力。HotelTime PMS 提供 58 个经验证的集成合作伙伴,而 Lodgit Desk Hotelsoftware 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。HotelTime PMS 在易用性方面领先,评分为 4.7/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
HotelTime PMS:否。Lodgit Desk Hotelsoftware:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。HOTELTIME 的 HT Score 为 92,Lodgit Hotelsoftware GmbH 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
产品推荐顾问