The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 244 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
innRoad 表现出色 在 ease of use and customer support 方面 — 尤其适合 brand 类型的物业 (5.0/5) ,拥有独特功能如 Housekeeping module and Native Email Marketing.
Klikhotel.com 表现出色 .
基于 HTR 上 244 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | Contact sales | Contact sales |
| 经验证的评价 | 244 | 0 |
在分析了 244 条经验证的评价后,innRoad 用户最看重其 客户支持质量, 定制和灵活性, 预订仪表板和报告,而 Klikhotel.com 用户则强调 。点击任意主题查看评价者的反馈。
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定制和灵活性
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预订仪表板和报告
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胶带图表和颜色编码
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费率和付款管理
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用户界面故障
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移动可访问性和应用程序功能
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各产品在不同物业规模、类型和区域的 预订引擎 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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Klikhotel.com |
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| 小型(10-24 间客房) ▾ | #4 150 条评价 | — |
| 中型(25-74 间客房) ▾ | #13 41 条评价 | — |
| 大型(75-199 间客房) ▾ | #15 7 条评价 | — |
| 超大型(200+ 间客房) | #16 3 条评价 | — |
按物业类型
| 细分市场 |
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Klikhotel.com |
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| 精品酒店 ▾ | #9 86 条评价 | — |
| 豪华酒店 ▾ | #13 37 条评价 | — |
| 品牌/连锁酒店 ▾ | #12 33 条评价 | — |
| 长住酒店 ▾ | #7 18 条评价 | — |
按区域
| 细分市场 |
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Klikhotel.com |
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| 北美 ▾ | #1 229 条评价 | — |
| 欧洲 ▾ | #29 6 条评价 | — |
| 亚太 | #26 1 条评价 | — |
| 中东 | #25 0 条评价 | — |
Choosing the right booking engine can significantly impact your hotel’s revenue and guest satisfaction. innRoad’s Booking Engine, with its extensive user base and recent positive reviews, offers a robust solution, whereas Klikhotel.com appears to lack recent customer feedback and integration options. Your decision should hinge on the proven track record and feature depth, especially given innRoad’s active support and ongoing customer satisfaction.
innRoad’s strong presence in multiple regions and a high review volume make it a trustworthy choice. Klikhotel.com, despite being positioned as an all-in-one system, currently has no recent reviews or visible market presence. Do you prioritize a platform with proven success and recent feedback?
innRoad has built a reputation for delivering a comprehensive booking engine that boosts direct bookings by approximately 20%, according to user reports. It offers a suite of features including multi-currency, channel management, and group booking tools, all tailored for hotels seeking operational efficiency.
Klikhotel.com, on the other hand, markets itself as an efficient platform for managing bookings and guest data. Yet, it has no recent reviews or evidence of market traction, which raises questions about its current effectiveness and support. Given the absence of recent data for Klikhotel.com, innRoad’s proven track record and active customer feedback make it the more reliable option.
Are you willing to risk adopting a system with no recent user validation?
If your hotel needs a well-established platform with a proven positive impact on direct bookings and detailed reporting, go with innRoad. It’s suited for a broad range of hotel types, especially properties looking to increase revenue through integrated tools like multi-currency, channel management, and group bookings.
If your hotel is seeking a simple, centralized system with minimal support or recent validation, Klikhotel.com might seem appealing. However, without recent reviews or verified integrations, it’s hard to justify selecting Klikhotel.com over innRoad’s well-documented track record.
For hoteliers prioritizing reliability and proven support, innRoad should be your go-to choice.
innRoad scores a 4.44/5 for ease of use, with many users praising its intuitive, mobile-optimized interface and helpful onboarding process. Its user reviews highlight a straightforward setup, though some mention initial learning curves with complex rate management.
Klikhotel.com, lacking user reviews altogether, provides no recent data on ease of use. The absence of feedback makes it difficult to assess how intuitive or supportive it is for daily hotel operations.
Edge: innRoad.
innRoad boasts 54 distinctive features, including multi-currency, channel management, group booking, gift vouchers, native email marketing, and integrated payment processing—many of which Klikhotel.com does not list or demonstrate.
Klikhotel.com’s feature set is not detailed or confirmed via recent reviews, putting it at a disadvantage. InnRoad’s extensive feature list and proven implementation make it more capable of supporting complex hotel operations.
Edge: innRoad.
innRoad’s support scores a 4.44/5, with many reviews praising their responsive, 24/7 live support team. Customers often mention that innRoad’s support helps resolve issues promptly, and the onboarding process is generally well-rated.
Klikhotel.com offers no recent customer support reviews or ratings, leaving a gap in confidence regarding post-sale assistance. The lack of recent feedback suggests it’s not yet proven in support quality.
Edge: innRoad.
innRoad integrates with 34 verified partners, including major systems like QuickBooks, Revinate, and TripAdvisor. Its extensive partner network supports a wide range of operational needs, from payments to marketing.
Klikhotel.com currently has no listed integrations or verified partners, which limits its ability to connect with other systems. InnRoad’s broad integration options provide a clear advantage in streamlining hotel operations.
Edge: innRoad.
innRoad’s overall rating of 4.68/5 and an 88% likelihood to recommend reflect recent, positive user experiences. Hotels of various segments, including small independents and resorts, praise its user-friendliness and revenue impact.
Klikhotel.com has no recent reviews or ratings, making it impossible to gauge user satisfaction or segment-specific performance.
Edge: innRoad.
Pricing details for both platforms are not publicly available. innRoad explicitly states no hidden fees, contracts, or implementation costs, emphasizing transparency.
Klikhotel.com’s pricing model remains undisclosed, which complicates comparison. Given innRoad’s clear stance on pricing transparency, it is the safer assumption that innRoad offers a predictable, value-driven pricing structure.
Not ideal if:
Not ideal if:
innRoad offers a well-documented, feature-rich platform with a proven track record backed by recent reviews and active support. It’s especially suitable for hotels looking to boost direct bookings, streamline operations, and rely on a vendor with ongoing customer validation.
Klikhotel.com, while positioned as a comprehensive property management system, currently lacks recent customer feedback, integration options, and market presence. It may appeal to hotels seeking a simple, centralized system, but the absence of verified recent data is a significant concern.
For hoteliers who value proven success, active customer support, and extensive features, innRoad is the definitive choice. If your needs are very basic and you’re willing to experiment without recent validation, Klikhotel.com might be considered—but with caution.
预订引擎 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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Klikhotel.com |
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根据 HTR 的产品数据库,innRoad Booking Engine 和 Klikhotel.com 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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Klikhotel.com |
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| 团体预订引擎 | ||
| 多币种 | ||
| 多种语言 | ||
| 物业管理系统 | ||
| 预订引擎 | ||
| 频道管理员 |
显示主要差异。这两款产品之间还有 42 项功能存在差异。
我们分析了 4 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"In the first year, we had a 100% increase in revenue with innRoad and are about to see big growth in 2022 again. As far as using the product, I love the tape-chart and creating a r..."
该目标暂无已发布的案例研究。
"My favorite part about innRoad is the great customer support staff that are very responsive and always helps me get any issues resolved in a timely manner."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
客户支持服务通常因响应迅速、知识渊博、及时解决问题而受到称赞。然而,也有人提到响应速度慢,以及与英语不流利的支持人员沟通不畅,这可能会让用户感到沮丧。
用户经常提到 InnRoad 提供的高度定制和灵活性,特别是在房间外观、计费功能和报告方面。这使酒店能够根据其特定需求定制软件,从而提高运营效率和客人满意度。
预订仪表板和综合报告功能因其提供可操作见解和简化数据管理的能力而备受瞩目。这些工具可帮助酒店经理跟踪入住率、收入和其他关键绩效指标,从而更轻松地做出明... 预订仪表板和综合报告功能因其提供可操作见解和简化数据管理的能力而备受瞩目。这些工具可帮助酒店经理跟踪入住率、收入和其他关键绩效指标,从而更轻松地做出明智的决策并提高整体酒店绩效。
酒店从业者提出异议的方面
用户对该系统管理费率和付款(包括费率变更和分期付款)的能力表示赞赏。然而,有些人认为这些功能复杂且耗时,这表明需要更精简的流程来提高效率和客户满意度。
一些用户报告称,用户界面出现故障且加载速度缓慢,这可能会扰乱日常操作。系统冻结和功能错误等问题表明需要增强稳定性和速度。
独特功能
评分差异最大的方面
这取决于您的需求。innRoad Booking Engine 和 Klikhotel.com 共享许多核心 Booking Engine 功能,但各有独特的能力。innRoad Booking Engine 提供 34 个经验证的集成合作伙伴,而 Klikhotel.com 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。innRoad Booking Engine 在易用性方面领先,评分为 4.5/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
innRoad Booking Engine:否。Klikhotel.com:否。 两款产品目前均不提供免费版。大多数 Booking Engine 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。innRoad 的 HT Score 为 34,Klikhotel.com 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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