The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 165 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Lodgical Solution 表现出色 ,拥有独特功能如 Guest Communication (SMS Messaging) and Guest Messaging.
Preno 表现出色 在 ROI 方面 ,拥有独特功能如 Ancillary revenue tracking and Revenue management module.
基于 HTR 上 165 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | Contact sales | From $800/mo |
| 经验证的评价 | 5 | 160 |
在分析了 165 条经验证的评价后,Lodgical Solution 用户最看重其 ,而 Preno 用户则强调 user-friendly interface, 客户支持, channel management。点击任意主题查看评价者的反馈。
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Channel Management
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报告和分析
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移动应用程序
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | #51 2 条评价 | #13 80 条评价 |
| 中型(25-74 间客房) ▾ | #55 2 条评价 | #32 15 条评价 |
| 大型(75-199 间客房) | — | #46 1 条评价 |
| 超大型(200+ 间客房) | — | #39 0 条评价 |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | #58 2 条评价 | #14 65 条评价 |
| 豪华酒店 ▾ | #52 2 条评价 | #12 53 条评价 |
| 品牌/连锁酒店 ▾ | — | #21 17 条评价 |
| 长住酒店 ▾ | — | #8 26 条评价 |
按区域
| 细分市场 |
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| 北美 ▾ | #30 5 条评价 | #27 7 条评价 |
| 欧洲 ▾ | — | #25 13 条评价 |
| 亚太 | — | #20 3 条评价 |
| 中东 | — | #13 2 条评价 |
Choosing the right property management system (PMS) can define your hotel's operational efficiency and guest experience. Both Lodgical Solution and Preno aim to streamline your daily tasks, but they differ significantly in scale, features, and market presence. Lodgical Solution boasts a longer history and a broader feature set, while Preno's recent surge in reviews and user satisfaction make it a compelling choice. Do you prioritize extensive features with proven longevity, or recent positive reviews and ease of use?
Lodgical Solution, founded in 1981, offers a comprehensive PMS primarily catering to small and mid-sized properties, with a focus on affordability and integration flexibility. Preno, established in 2015, emphasizes cloud-based simplicity, targeting boutique hotels, motels, and properties seeking easy management. Lodgical's extensive feature list and regional focus contrast with Preno's streamlined user experience and broader global presence.
Lodgical Solution's 5 reviews and zero recent activity yield limited insight, but its longstanding presence signals stability. Preno, with 144 reviews and recent activity in the last six months, provides more current data, making it the more reliable choice for evaluating user satisfaction today. Would you prefer a longstanding legacy or recent, active user feedback?
If your hotel needs a versatile, feature-rich PMS with extensive integration options and regional support, Lodgical Solution is your pick. Its strong focus on small to mid-sized hotels, with features like guest messaging, online check-in, and comprehensive reporting, suits properties prioritizing operational depth.
On the other hand, if you seek a user-friendly, cloud-based platform with robust support for boutique and independent properties, Preno is your best option. Its integration with Xero, mobile app, and real-time reporting appeal to hotels emphasizing simplicity, mobility, and modern workflows.
For properties looking for a broad ecosystem and regional support, Lodgical’s 20 verified partners and North American presence are advantageous. Conversely, if international reach and ease of onboarding matter most, Preno’s 23 countries and modern interface make it ideal. Which value aligns more closely with your hotel’s growth plans?
Lodgical Solution receives a high ease-of-use rating of 4.8/5, supported by positive reviews highlighting its intuitive interface and straightforward operations. Its onboarding score of 4.67/5 indicates a smooth setup, though some users mention the need for better reporting customization and mobile compatibility.
Preno's ease-of-use mirrors Lodgical at 4.78/5, with reviews emphasizing its clean, simple design and responsive support. Users praise Preno's straightforward navigation, making staff training quicker and less costly. Both are highly rated, but Preno’s recent activity and mobile app suggest a slight edge for on-the-go management.
Edge: Preno.
Lodgical Solution offers 12 exclusive features, including SMS messaging, gift vouchers, task management, digital registration, and integrated payment terminals—tools that support operational efficiency and guest engagement. Its features cater especially to small hotels that want to automate guest communication and streamline check-in/out processes.
Preno provides 13 unique features, such as a calendar view, automated night audits, revenue management, and a mobile app. Its cloud-based design and ancillary revenue tracking support properties focusing on dynamic pricing and remote management.
Shared features total 17, like reservation handling, reporting, and channel management, ensuring core PMS capabilities are well-covered. For a property prioritizing guest communication and operational automation, Lodgical’s features have an edge. If mobile management and revenue optimization are key, Preno may be more suitable.
Edge: Lodgical Solution.
Lodgical Solution’s customer support scores 4.6/5, with reviews appreciating the platform's responsiveness and the staff's patience. However, some users suggest that support could improve in communication about updates and new features.
Preno outperforms slightly with a 4.8/5 score, with reviews emphasizing its quick, proactive support and helpful onboarding. Users frequently mention the responsiveness of the support team, especially during the transition phase, as a key benefit.
Given recent reviews, Preno’s support has a slight lead, providing a more reassuring experience for hotels seeking reliable assistance.
Edge: Preno.
Lodgical Solution offers 20 verified integrations, including popular global partners like Nonius, RateBoard, and Simple Booking. Its broad ecosystem supports diverse operational needs, especially for North American properties.
Preno supports 17 verified integrations, notably with Xero, SiteMinder, RevControl, and TrustYou. Its integrations focus on accounting, channel management, and guest feedback, streamlining key hotel processes.
While Lodgical has a slight edge in total partners, Preno’s integrations with vital tools like Xero and SiteMinder are highly valued. Which integrations are most crucial for your hotel’s current tech stack?
Edge: Lodgical Solution.
Preno receives a higher overall rating of 4.73/5 from 144 reviews, mostly recent, with an overall likelihood to recommend of 95%. Hotels across various segments, especially boutique and motels, report high satisfaction with its simplicity and support.
Lodgical, with only 5 reviews and no activity in the last six months, has a lower rating of 0/5. The limited recent feedback makes it difficult to assess current user satisfaction confidently.
Given the volume and recency of reviews, Preno holds the higher reputation among hoteliers today.
Edge: Preno.
Lodgical Solution does not publicly list pricing, which suggests a customized quote based on property size and needs. Preno’s fixed price is $800 per month, with no mention of setup fees, making it transparent and predictable.
This difference means your hotel might need to request a quote for Lodgical, whereas Preno offers a straightforward subscription model. Which pricing approach aligns best with your budgeting process?
Not ideal if your property:
Lodgical’s long-standing presence and broad feature set suit properties aiming for operational depth and integration flexibility.
Not ideal if your hotel:
Preno is best for properties that value ease of use, modern management, and quick setup, especially in the boutique and small hotel segments.
Lodgical Solution offers an extensive, established system with a broad set of features and integrations, suitable for properties needing operational complexity and regional support. Preno, with its modern, cloud-based approach, excels in user experience, recent reviews, and flexible support for boutique hotels.
Choose Lodgical if your hotel seeks a comprehensive platform with deep customization and industry longevity. Opt for Preno if you prioritize ease, mobility, and current positive user feedback.
For properties that need a stable, feature-heavy solution with regional reach, Lodgical is the right choice. However, if your focus is on simplicity, mobility, and recent high satisfaction ratings, Preno is the better fit.
In conclusion, Preno’s recent surge in reviews and high satisfaction scores make it the recommended choice for most hotels today.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | — | From $800/mo |
根据 HTR 的产品数据库,Lodgical Solution 和 Preno 共享 17 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
| 功能 |
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| 任务管理 | ||
| 基于云 | ||
| 收益管理模块 | ||
| 数字注册 | ||
| 日历视图 | ||
| 来宾消息 | ||
| 礼品卡 | ||
| 移动应用 | ||
| 自动夜间审计 | ||
| 自动提醒 | ||
| 访客通信(短信) | ||
| 辅助收入跟踪 |
显示主要差异。这两款产品之间还有 13 项功能存在差异。
酒店从业者喜爱的方面
Preno is frequently commended for its intuitive and clean interface, which makes it simple to navigate. Users across various tech skill levels find it... Preno is frequently commended for its intuitive and clean interface, which makes it simple to navigate. Users across various tech skill levels find it easy to learn and use, which reduces the time and cost associated with staff training.
支持团队通常因其响应迅速、乐于助人而备受赞誉,尽管一些评论指出,他们可能会出现延迟,尤其是在周末或繁忙时段。响应速度和与支持人员的直接联系至关重要。
Preno’s seamless integration with channel managers like SiteMinder allows for real-time updates and has been attributed to eliminating double bookings... Preno’s seamless integration with channel managers like SiteMinder allows for real-time updates and has been attributed to eliminating double bookings. Users commend this functionality for improving operational efficiency and enhancing bookings management.
酒店从业者提出异议的方面
Preno 的报告功能褒贬不一,一些用户对其易用性感到满意,而另一些用户则希望获得更深入的分析,以便做出更明智的战略决策。一些用户表示需要定制报告功能。
尽管一些用户对 Preno 的功能表示赞赏,但也有人呼吁其移动应用功能更加强大。评论表明,增强移动应用的离线功能和更丰富的功能将提升其可用性,尤其对于经常出... 尽管一些用户对 Preno 的功能表示赞赏,但也有人呼吁其移动应用功能更加强大。评论表明,增强移动应用的离线功能和更丰富的功能将提升其可用性,尤其对于经常出差的管理人员而言。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Lodgical Solution 和 Preno 共享许多核心 Property Management Systems 功能,但各有独特的能力。Lodgical Solution 提供 20 个经验证的集成合作伙伴,而 Preno 提供 17 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Lodgical Solution 在易用性方面领先,评分为 4.8/5 对比 4.8/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Lodgical Solution:否。Preno:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Lodgical Solution 的 HT Score 为 0,Preno 的为 80。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
产品推荐顾问