The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 372 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Lodging System 表现出色 .
Stayntouch 表现出色 在 ease of use and customer support 方面 — 尤其适合 brand 类型的物业 (4.9/5) ,拥有独特功能如 Revenue management module and Ancillary revenue tracking.
基于 HTR 上 372 条经验证的酒店从业者评价的并排评分。
| HTScore |
|
|
| 推荐可能性 |
|
|
| 易用性 |
|
|
| 客户支持 |
|
|
| 性价比 |
|
|
| 起始价格 | Contact sales | From $800/mo |
| 经验证的评价 | 0 | 372 |
在分析了 372 条经验证的评价后,Lodging System 用户最看重其 ,而 Stayntouch 用户则强调 用户友好界面, 整合与入职, 系统性能和可靠性。点击任意主题查看评价者的反馈。
Lodging System
|
|
|---|---|
| 优点 | |
|
+
用户友好界面
▾
|
|
|
+
整合与入职
▾
|
|
|
+
系统性能和可靠性
▾
|
|
|
+
预订管理
▾
|
|
| 缺点 | |
|
−
报告和分析
▾
|
|
|
−
客房管理和客房服务
▾
|
|
|
−
预订管理
▾
|
|
各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
Lodging System
|
|
|---|---|---|
| 小型(10-24 间客房) ▾ | — | #18 51 条评价 |
| 中型(25-74 间客房) ▾ | — | #5 208 条评价 |
| 大型(75-199 间客房) ▾ | — | #7 29 条评价 |
| 超大型(200+ 间客房) ▾ | — | #2 58 条评价 |
按物业类型
| 细分市场 |
Lodging System
|
|
|---|---|---|
| 精品酒店 ▾ | — | #6 220 条评价 |
| 豪华酒店 ▾ | — | #6 180 条评价 |
| 品牌/连锁酒店 ▾ | — | #3 152 条评价 |
| 长住酒店 ▾ | — | #14 17 条评价 |
按区域
| 细分市场 |
Lodging System
|
|
|---|---|---|
| 北美 ▾ | — | #4 262 条评价 |
| 欧洲 ▾ | — | #12 64 条评价 |
| 亚太 | — | #21 3 条评价 |
Choosing the right property management system (PMS) is critical for your hotel’s operational efficiency and guest experience. Lodging System and Stayntouch both aim to streamline hotel operations, but they serve different needs and market segments. Lodging System offers a broad, integrated suite with a focus on cost-effective, all-in-one tools. Stayntouch, on the other hand, is a cloud-based platform praised for ease of use, extensive features, and global reach. Which of these will better serve your hotel?
Lodging System is a lesser-known vendor with limited reviews and no recent feedback, raising questions about ongoing support and feature development. Stayntouch, by contrast, has over 300 recent reviews and a high user rating, making it the more proven choice for hotels seeking reliable, modern solutions. Are you prepared to prioritize a system with a larger, more active user base?
Both Lodging System and Stayntouch aim to improve hotel management, but they diverge significantly in approach. Lodging System offers a traditional, vendor-centric property management system built from a travel industry background, focusing on core operations like POS, CRM, and channel distribution. Stayntouch is a cloud-native PMS designed for a modern, mobile-first hospitality environment, emphasizing guest experience and staff flexibility.
While Lodging System’s features are less documented and have no verified integrations, it claims to provide essential tools at a competitive price point—though its lack of recent reviews limits confidence. Conversely, Stayntouch has a comprehensive feature set, over 180 verified integrations, and recent positive reviews highlighting its intuitiveness and robustness.
Given the significant difference in review activity and recent feedback, Stayntouch clearly has a stronger market presence. Does your hotel need a proven, scalable system with ongoing support?
If your hotel values a cloud-based, scalable system with extensive integrations and proven user satisfaction, go with Stayntouch. Its flexible, mobile-friendly platform supports multi-property management, contactless check-in, and real-time reporting—ideal for growing hotels and chains.
If your hotel operates on a tight budget and needs a straightforward, on-premise solution with basic management tools, Lodging System could be a fit—though its lack of recent reviews suggests this market segment may be underserved. For most hotels seeking current, reliable tech, Stayntouch’s extensive features and support make it the clear choice.
In summary, choose Stayntouch if you prioritize a modern, cloud-native PMS with proven reliability and extensive third-party integrations. Opt for Lodging System only if your needs are very basic, and you are prepared to accept limited market validation.
Stayntouch earns a 4.7/5 ease of use rating based on over 26 recent reviews, with many users highlighting its intuitive, mobile-friendly interface. Reviewers praise how quickly staff are able to learn and adopt the system, emphasizing seamless onboarding and minimal training time.
Lodging System's rating is 0/5, with no recent reviews available. Its user experience is unverified, and support or onboarding feedback is absent, which raises concerns about its ease of implementation.
Edge: Stayntouch.
Stayntouch offers 49 features, including revenue management, online check-in, guest messaging, group management, and integrated payment processing. Its mobile app, digital registration, and automated night audit functionalities are standout additions that Lodging System does not provide.
Lodging System presents a limited feature set, focusing mainly on core PMS functions like front desk management, CRM, and channel distribution. It lacks advanced modules such as online check-in, mobile apps, or ancillary revenue tools that are standard in Stayntouch.
Edge: Stayntouch.
Stayntouch benefits from a 4.68/5 customer support rating, with recent reviews praising its fast, friendly, and effective support. Users appreciate the onboarding process and the availability of online support resources, which contribute to smoother adoption.
Lodging System has no recent reviews or support ratings available, making it difficult to assess its customer service quality. Its lack of feedback leaves uncertainty about post-sale support and ongoing assistance.
Edge: Stayntouch.
Stayntouch boasts 188 verified integrations with third-party systems, including revenue management, channel managers, and contactless check-in solutions. Shared integrations with Lodging System are not verified, and it appears to operate with minimal or no verified partners.
Lodging System’s limited integration footprint hampers its ability to connect with other hotel tools, reducing flexibility for hotels that rely on a diverse tech stack.
Edge: Stayntouch.
Stayntouch has a 91/100 overall rating from over 317 recent reviews, with a 94% likelihood to recommend. Hoteliers in boutique, branded, and independent segments consistently praise its ease of use, mobile features, and support quality.
Lodging System's rating is 0/5 with no recent reviews, so it cannot be directly compared. The absence of recent feedback suggests that Stayntouch’s satisfied user base is a stronger indicator of quality.
Edge: Stayntouch.
Lodging System’s pricing information is unavailable, but it is marketed as a budget-friendly option without implementation fees or monthly charges. Stayntouch charges $800 per month with no mention of setup costs or additional fees.
The lack of transparent pricing for Lodging System makes comparing value difficult; however, Stayntouch’s transparent model and extensive feature set justify its price for most hotels seeking a comprehensive solution.
Not ideal if your hotel seeks cloud-based access, mobile features, or extensive third-party integrations.
Not ideal if your hotel operates with a very limited budget, or if you prefer an on-premise system without cloud capabilities.
The core difference is that Stayntouch is a proven, feature-rich, cloud-native PMS with a large, active customer base, while Lodging System is a less validated, simpler platform with limited recent feedback. Stayntouch’s extensive integrations, mobile focus, and high user satisfaction make it a solid choice for hotels aiming to grow and innovate.
Choose Stayntouch if you want a reliable, modern system with proven support, scalability, and guest experience tools. If your hotel needs a straightforward, low-cost solution and lacks the capacity to evaluate newer tech, Lodging System might suffice, but with greater risk.
Ultimately, for most hotels seeking a current, well-supported PMS, Stayntouch is the clear winner. Its recent reviews and broad feature set provide the confidence needed to make a strategic investment.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
Lodging System
|
|
|
|---|---|---|
| Starting Price | — | From $800/mo |
根据 HTR 的产品数据库,Lodging System 和 Stayntouch 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
| 功能 |
Lodging System
|
|
|---|---|---|
| RevPaR 和 ADR 报告 | ||
| 收益管理模块 | ||
| 日历视图 | ||
| 管家模块 | ||
| 自定义费率 | ||
| 辅助收入跟踪 |
显示主要差异。这两款产品之间还有 37 项功能存在差异。
我们分析了 5 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
Lodging System
该目标暂无已发布的案例研究。
"Before leveraging Stayntouch PMS and Owner Relations, much of our old accounting processes were completed manually, including printing and hand-delivering statements to units, and..."
Lodging System
该目标暂无已发布的案例研究。
"As an independent hotel that runs above 100% occupancy on many nights, the TWA Hotel finds Stayntouch integral to our operations."
酒店从业者喜爱的方面
该系统直观的设计便于操作,非常适合快速培训新员工。其醒目的视觉和组织元素有助于加快任务执行速度,提升员工能力,从而改善与顾客的互动体验。
Stayntouch 以其无缝集成和流畅的上手流程而著称,这得益于 David 和 Julia 等员工提供的个性化支持。这些员工提供的指导被认为非常宝贵,尤其是在系统过渡和设... Stayntouch 以其无缝集成和流畅的上手流程而著称,这得益于 David 和 Julia 等员工提供的个性化支持。这些员工提供的指导被认为非常宝贵,尤其是在系统过渡和设置方面。
Stayntouch 的服务总体可靠,很少出现重大故障,并通过云端提供持续支持。尽管总体评价良好,但一些用户也对公司快速发展背景下解决复杂问题的速度表示担忧。
酒店从业者提出异议的方面
虽然用户普遍称赞其易于访问且支持运营的报告,但他们也指出需要更具适应性的报告功能。一些报告缺乏细节或难以操作,凸显了可定制分析解决方案的必要性。
客房分配和客房服务功能因提升运营效率而获得积极反馈。然而,用户希望客房日志查看和任务安排功能能够得到改进,以满足特定的管理需求。
独特功能
评分差异最大的方面
这取决于您的需求。Lodging System 和 Stayntouch 共享许多核心 Property Management Systems 功能,但各有独特的能力。Lodging System 提供 0 个经验证的集成合作伙伴,而 Stayntouch 提供 192 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Stayntouch 在易用性方面领先,评分为 4.7/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Lodging System:否。Stayntouch:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Lodging System 的 HT Score 为 0,Stayntouch 的为 91。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
产品推荐顾问