The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Choosing between Luopan Arcas PMS and Noovy PMS hinges on your hotel's size, operational complexity, and tech preferences. Both aim to streamline hotel management, but they diverge significantly in features, usability, and market presence. Are you seeking a platform with more recent reviews and a broader hotel user base? Or are you comfortable with a system that offers extensive functionalities but limited public feedback? Let’s compare these two contenders.
Luopan Arcas PMS is a cloud-based, centralized management system designed for medium to large hotels, hotel groups, and serviced apartments. It consolidates core property management functions with distribution, guest engagement, and back-office operational tools into a single platform. Its focus is on providing comprehensive control and scalability for multi-property organizations, primarily across global markets.
In contrast, Noovy PMS is tailored for independent and small-to-mid-sized hotels, especially those seeking an all-in-one platform that combines PMS, channel management, booking engine, and revenue tools. It emphasizes ease of use, affordability, and automation, with a user-friendly interface designed by hospitality veterans. So, which system suits your hotel’s operational scale and growth ambitions? Are you more focused on broad enterprise control or straightforward automation?
Notably, Luopan’s market presence is extensive across North America, Europe, Asia Pacific, Africa, and the Middle East, yet it lacks recent reviews or a visible review count. Noovy, with 19 reviews, all from the past six months, shows stronger recent feedback and a higher overall user rating. Its high NPS score (9.89/10) indicates strong customer satisfaction, unlike Luopan, which has no recent review data.
If your hotel operates multiple properties, demands advanced operational features, and values multi-region support, Luopan Arcas PMS might be the better fit. Its core strengths lie in multi-property management, mobile-first tools, and integration possibilities, ideal for larger hotel groups aiming for centralized control.
However, if your hotel is an independent property or a small chain prioritizing ease of use, automation, and affordability, Noovy PMS is likely the better choice. Its straightforward onboarding, automated payments, and guest communication tools appeal to hoteliers who want quick deployment and reliable performance at a lower price point.
Given the review counts and recency, Noovy’s user feedback offers more current insights, making it a more reliable indicator of ongoing performance. Luopan's lack of recent reviews suggests less up-to-date user experiences, which can be critical in fast-evolving hotel tech.
Noovy PMS boasts a high ease-of-use rating of 4.84/5, reflecting its intuitive interface, straightforward onboarding, and positive staff adoption stories. Reviewers frequently mention how quickly their teams learn the system and how its automation reduces operational errors.
Luopan Arcas PMS, on the other hand, has a rating of 0/5, indicating no recent user feedback. Based on its extensive feature set and enterprise focus, it’s likely more complex to implement and use, especially without recent reviews confirming user satisfaction.
Edge: Noovy PMS.
Noovy offers 48 unique features, including channel management, integrated CRS, booking engine, automated night audit, guest CRM, digital registration, and mobile housekeeping apps—covering nearly every aspect of hotel operations. Its feature suite is designed to automate and streamline the guest journey from booking to checkout efficiently.
Luopan, by comparison, offers no documented features or integrations in the source data. Its core strengths are in property management and back-office functions, but without specific feature details, it’s difficult to assess its full capabilities.
Edge: Noovy PMS.
Noovy’s customer support rating of 4.89/5 and a recent NPS of 9.89/10 reflect high satisfaction. Multiple reviews praise its friendly, responsive support, emphasizing how support staff resolve issues quickly and effectively, enhancing user confidence.
Luopan’s support score is 0/5, with no recent review data to evaluate. The lack of recent user feedback suggests limited accessible information regarding its support quality, which is crucial for operational stability.
Edge: Noovy PMS.
Noovy boasts 40 verified integrations, including well-known partners like Omnibees, Bookboost, SiteMinder, and GuestRevu. Its open API structure allows extensive third-party connections, enabling hotels to customize and expand their system’s capabilities.
Luopan reports no verified integrations, indicating a more isolated platform that may require additional development for broader system compatibility. For hotels relying on multiple tools and integrations, Noovy’s extensive partner ecosystem is a significant advantage.
Edge: Noovy PMS.
Noovy’s recent reviews, totaling 19, all from the last six months, reflect a 5/5 rating, with hoteliers praising its ease of use, support, and automation. Its high NPS score (9.89/10) demonstrates strong current customer satisfaction across diverse hotel types, including boutique hotels, city center hotels, and budget properties.
Luopan has no recent reviews, making it impossible to gauge current user sentiment. Its original 0/5 rating provides no insight into user satisfaction today.
Edge: Noovy PMS.
Noovy charges €£$5 per room per month, offering an affordable, all-in-one solution without additional implementation fees. Its transparent pricing appeals to independent hotels and small chains seeking predictable costs.
Luopan’s pricing details are not publicly available, and it offers no free trial or clear payment structure. Its enterprise focus suggests it may involve custom quotes and higher costs, suitable for larger organizations with complex needs.
Not ideal if you are an independent hotel or small business seeking quick deployment and affordability.
Not ideal if your hotel requires extensive multi-property management or complex integrations.
Luopan Arcas PMS is a robust system tailored for large, multi-property hotel enterprises that need comprehensive control and a scalable ecosystem. Its focus on enterprise features makes it ideal for organizations with complex operational needs, though recent user feedback is lacking.
Noovy PMS is a streamlined, user-centric platform favored by independent hotels and small chains, thanks to its ease of use, automation, and recent positive reviews. It suits hotels that want quick deployment, automation, and a cost-effective system with broad integrations.
If recent reviews and modern features matter most, Noovy is the clearer choice. Luopan remains a contender for large-scale operations, but its lack of current user feedback makes it harder to evaluate today’s performance.
In summary:
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
| 功能 |
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会计与金融
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| 直接计费 | ||
| RevPaR 和 ADR 报告 | ||
| 多币种 | ||
| 交易电子邮件(预订、作品集等) | ||
| 自动夜间审计 | ||
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营销与电子商务
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| 访客通信(短信) | ||
| 原生电子邮件营销 | ||
| 客人资料 | ||
| 客户关系管理 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 预订引擎 | ||
| 交易电子邮件(预订、作品集等) | ||
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管理和配置
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| 集中的用户和角色管理 | ||
| 多种语言 | ||
| 基于云 | ||
| 在前提 | ||
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用户管理
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| 访客通信(短信) | ||
| 客人资料 | ||
| 集中消息传递 | ||
| 交易电子邮件(预订、作品集等) | ||
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前台
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| 移动设备笔记和任务(语音转文本) | ||
| 移动应用 | ||
| 自动夜间审计 | ||
| 日历视图 | ||
| 多种语言 | ||
| 任务管理 | ||
| 自动提醒 | ||
| 客人资料 | ||
| 平板电脑/自助服务终端值机 | ||
| 付款请求 | ||
| 集中消息传递 | ||
| 自动空间优化 | ||
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群组管理
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| 组功能 | ||
| 自动空间优化 | ||
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宾客体验
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| 集成身份证和护照扫描仪 | ||
| 数字注册 | ||
| 访客应用 | ||
| 网上值机 | ||
| 在线结帐 | ||
| 来宾消息 | ||
| 交易电子邮件(预订、作品集等) | ||
| 身份证扫描和注册预填 | ||
| 大堂售货亭 | ||
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家政
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| 管家模块 | ||
| 家政移动应用程序 | ||
| 实时状态更新 | ||
| 自动分配 | ||
| 实时报告 | ||
| 轮班计划 | ||
| 员工信息 | ||
| 在线结帐 | ||
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付款
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| 集成支付终端和读卡器 | ||
| 直接计费 | ||
| 多币种 | ||
| 交付过程 | ||
| 付款请求 | ||
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预订管理
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| RevPaR 和 ADR 报告 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 综合 CRS | ||
| 拖放磁带图 | ||
| 费率管理 | ||
| 自动空间优化 | ||
| 基于规则的房间分配 | ||
| 交易电子邮件(预订、作品集等) | ||
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收入管理
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| RevPaR 和 ADR 报告 | ||
| 自定义费率 | ||
| 辅助收入跟踪 | ||
| 收益管理模块 | ||
| 基本定价 | ||
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税务与合规
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| 符合 PCI 标准 | ||
| 符合 GDPR | ||
| SOC2 投诉 | ||
| 税务配置 | ||
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支持与培训
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| 在线 24/7 支持 | ||
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食品与饮料
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| EPoS | ||
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温泉
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| 水疗和健康模块 |
酒店从业者喜爱的方面
许多评论称赞该系统的易用性,指出其用户友好的设计和直观的界面可以快速培训新员工并减少操作错误。
优质的客户服务经常被提及,用户欣赏快速的响应和有效的解决方案,这有助于对产品的整体满意度。
该系统支持自动付款请求和处理,大大简化了计费流程并降低了错误率。此功能还因其在处理不可退款预订方面的效率而受到好评。
酒店从业者提出异议的方面
用户很欣赏该软件的功能,但注意到其设计略显过时,但预计重新设计将解决这个问题。
该软件提供强大的报告工具,可以深入了解酒店运营的各个方面,帮助做出更好的管理决策。
独特功能
评分差异最大的方面
这取决于您的需求。Luopan Arcas PMS 和 Noovy PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。Luopan Arcas PMS 提供 0 个经验证的集成合作伙伴,而 Noovy PMS 提供 40 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Noovy PMS 在易用性方面领先,评分为 4.9/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Luopan Arcas PMS:否。Noovy PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Luopan 的 HT Score 为 0,Noovy 的为 72。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您的房产情况量身定制的推荐方案