The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 34 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Luopan 表现出色 ,拥有独特功能如 On premise and Guest CRM.
Shiji Group 表现出色 在 ease of use and customer support 方面 ,拥有独特功能如 Guest profiles and Tablet/Kiosk Check-in.
基于 HTR 上 34 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | Contact sales | From $1,200/mo |
| 经验证的评价 | 0 | 34 |
在分析了 34 条经验证的评价后,Luopan 用户最看重其 ,而 Shiji Group 用户则强调 易于使用, 支持团队, 执行。点击任意主题查看评价者的反馈。
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支持团队
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执行
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培训材料
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报告和分析
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系统速度
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集成能力
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) | — | #53 2 条评价 |
| 中型(25-74 间客房) ▾ | — | #31 17 条评价 |
| 大型(75-199 间客房) ▾ | — | #11 13 条评价 |
| 超大型(200+ 间客房) | — | #22 2 条评价 |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | — | #33 17 条评价 |
| 豪华酒店 ▾ | — | #24 25 条评价 |
| 品牌/连锁酒店 ▾ | — | #22 19 条评价 |
| 长住酒店 | — | #45 2 条评价 |
按区域
| 细分市场 |
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| 北美 | — | #33 4 条评价 |
| 欧洲 ▾ | — | #30 8 条评价 |
| 亚太 ▾ | — | #14 5 条评价 |
| 中东 ▾ | — | #5 14 条评价 |
Choosing the right property management system (PMS) is critical to streamlining hotel operations, enhancing guest experiences, and supporting growth. Both Luopan Arcas PMS and Shiji Daylight PMS aim to serve this purpose, but they diverge significantly in their market presence, feature sets, and user feedback. With Shiji Group’s more extensive reviews and recent user satisfaction data, it’s clear that this product currently offers a more reliable and proven solution for hoteliers.
Ultimately, your decision hinges on your hotel’s size, operational complexity, and need for integrations. Do either of these systems meet your specific requirements? Let’s explore how they compare.
Both systems target hotel operations but differ in maturity and scope. Luopan Arcas claims to provide a unified ecosystem, integrating core PMS functionalities with distribution, guest engagement, and back-office tools. However, it has zero reviews and no recent data, making its real-world performance and user satisfaction unknown.
Shiji Daylight, on the other hand, boasts 32 recent reviews, a 4.63/5 ease of use score, and a 4.53/5 support rating. Users praise its user-friendly interface and extensive feature set, though some note issues with system speed and customization. Given the lack of recent feedback for Luopan, Shiji emerges as the more credible option for now.
Do you need a proven, well-reviewed PMS with active user feedback? Or are you exploring an untested platform with limited market presence?
If your hotel requires a system with a broad feature set, strong user adoption, and recent positive reviews, go with Shiji Daylight. Its extensive capabilities, including guest profiles, multi-lingual support, online check-in/out, and integrated CRS, support diverse operational needs.
Luopan might suit hotels seeking a unified platform with core PMS functions, but without tangible evidence of performance or user satisfaction, it’s a riskier choice. Its focus on a “single ecosystem” is promising, but without reviews, it’s hard to verify.
For hotels that need a scalable, well-supported PMS with proven results, Shiji is the safer pick. If your priorities are operational centralization and multi-property management, Shiji’s larger, more recent user base makes it the better recommendation.
Shiji Daylight receives a 4.63/5 ease of use rating from users, with many praising its intuitive interface, comprehensive training materials, and straightforward onboarding. Reviewers mention that new team members adapt quickly, and the system simplifies daily tasks like reservations and room allocation.
Luopan, however, has no ratings or reviews available, so its usability remains unverified. Without user feedback, it’s impossible to assess how easily staff can adopt and navigate Luopan’s platform.
Edge: Shiji Daylight PMS.
Shiji Daylight offers a rich suite of 98 features, including guest profiles, multi-lingual support, online check-in/out, integrated CRS, guest messaging, housekeeping modules, automated night audits, channel management, and more. Its extensive feature count supports complex operations across various hotel segments.
Luopan claims to provide core PMS functions plus distribution, guest engagement, and back-office tools, but details on specific features are limited, and no verified feature count exists. Without concrete evidence, Shiji’s comprehensive feature set clearly surpasses Luopan’s unverified offerings.
Edge: Shiji Daylight PMS.
Shiji Daylight garners a 4.53/5 customer support rating, with users emphasizing its responsiveness and helpfulness. Multiple reviews highlight quick resolution times and proactive assistance, which are vital during onboarding and daily operations.
Luopan has no recent reviews or ratings available, leaving its support quality unknown. The absence of feedback suggests limited market traction and possibly less reliable support.
Edge: Shiji Daylight PMS.
Shiji Group integrates with 64 verified partners, including major players like SiteMinder, Revinate, Amadeus, Duetto, and IDeaS. This extensive network enables seamless connection with distribution channels, revenue management, and POS systems.
Luopan reports no verified integrations, implying limited connectivity options. For hotels relying on third-party systems, Shiji’s broad integration ecosystem offers a significant advantage.
Edge: Shiji Daylight PMS.
While Luopan’s ratings are unavailable, Shiji Daylight has accumulated 32 recent reviews with an overall NPS of 8.94/10 and a 90% likelihood to recommend. Hoteliers across segments, especially mid-sized and branded hotels, praise its user-friendliness and operational support.
Given the absence of data for Luopan, Shiji’s higher and recent review count substantiates its credibility. Its ratings reflect a more trusted and tested solution in the current market.
Edge: Shiji Daylight PMS.
Luopan does not publicly disclose pricing details, suggesting it may be custom or less transparent. Conversely, Shiji Daylight costs $1,200 per month, with no free tier or trial available.
The clear, fixed pricing of Shiji allows for better budgeting and planning, whereas Luopan’s pricing model remains uncertain.
Not ideal if:
Not ideal if:
Shiji Daylight is a cloud-native, feature-packed PMS backed by active users and proven support, making it suitable for hotels of all sizes seeking operational efficiency. Its extensive integration capabilities and recent positive reviews give it a clear advantage in reliability and functionality.
Luopan aims to unify operations with a broad ecosystem, but its lack of recent reviews and market presence make it a riskier investment. It could suit hotels with specific needs for a core PMS but only if they can verify its performance firsthand.
If your hotel values proven performance, support, and a broad feature set, choose Shiji Daylight PMS. For hotels with a focus on unification and future scalability, and if verification is possible, Luopan remains an option—but proceed cautiously.
In conclusion, Shiji Daylight PMS currently provides the more dependable, feature-rich, and well-supported solution for hoteliers ready to optimize operations and guest experiences.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | — | From $1,200/mo |
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
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会计与金融
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| 直接计费 | ||
| RevPaR 和 ADR 报告 | ||
| 多币种 | ||
| 交易电子邮件(预订、作品集等) | ||
| 自动夜间审计 | ||
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营销与电子商务
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| 访客通信(短信) | ||
| 原生电子邮件营销 | ||
| 客人资料 | ||
| 客户关系管理 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 预订引擎 | ||
| 交易电子邮件(预订、作品集等) | ||
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管理和配置
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| 集中的用户和角色管理 | ||
| 多种语言 | ||
| 基于云 | ||
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用户管理
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| 访客通信(短信) | ||
| 客人资料 | ||
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| 交易电子邮件(预订、作品集等) | ||
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前台
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| 移动设备笔记和任务(语音转文本) | ||
| 移动应用 | ||
| 自动夜间审计 | ||
| 日历视图 | ||
| 多种语言 | ||
| 任务管理 | ||
| 自动提醒 | ||
| 客人资料 | ||
| 平板电脑/自助服务终端值机 | ||
| 付款请求 | ||
| 集中消息传递 | ||
| 自动空间优化 | ||
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群组管理
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宾客体验
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| 集成身份证和护照扫描仪 | ||
| 数字注册 | ||
| 访客应用 | ||
| 网上值机 | ||
| 在线结帐 | ||
| 来宾消息 | ||
| 交易电子邮件(预订、作品集等) | ||
| 身份证扫描和注册预填 | ||
| 大堂售货亭 | ||
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家政
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| 家政移动应用程序 | ||
| 实时状态更新 | ||
| 自动分配 | ||
| 实时报告 | ||
| 轮班计划 | ||
| 员工信息 | ||
| 在线结帐 | ||
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付款
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| 集成支付终端和读卡器 | ||
| 直接计费 | ||
| 多币种 | ||
| 交付过程 | ||
| 付款请求 | ||
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预订管理
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| RevPaR 和 ADR 报告 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 综合 CRS | ||
| 拖放磁带图 | ||
| 费率管理 | ||
| 自动空间优化 | ||
| 基于规则的房间分配 | ||
| 交易电子邮件(预订、作品集等) | ||
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收入管理
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| RevPaR 和 ADR 报告 | ||
| 自定义费率 | ||
| 辅助收入跟踪 | ||
| 收益管理模块 | ||
| 基本定价 | ||
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税务与合规
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| 符合 PCI 标准 | ||
| 符合 GDPR | ||
| SOC2 投诉 | ||
| 税务配置 | ||
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支持与培训
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| 在线 24/7 支持 | ||
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食品与饮料
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温泉
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我们分析了 4 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
该目标暂无已发布的案例研究。
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
酒店从业者喜爱的方面
用户经常称赞石基 PMS 的用户界面友好,简化了日常操作,降低了新用户的学习难度。评论中强调了其易用性,指出其培训材料易懂、设计直观、任务执行高效。
石基PMS支持团队的支持和响应能力一直受到好评。用户赞赏支持人员的专业性和乐于助人的精神,这对更顺利地运营有很大帮助。
一些评论者认为石基 PMS 的实施过程流畅高效,他们赞赏知识渊博、积极主动的实施团队。不过,一些用户建议缩短实施时间以进一步改善体验。
酒店从业者提出异议的方面
尽管石基 PMS 的详细报告功能广受好评,但一些用户仍希望获得更先进、更快速的报告工具。具体要求包括增强的汇总报告、详细的账单和更快的报告生成流程。
与系统速度和一致性相关的性能问题是用户普遍关心的问题,一些用户指出在高峰操作期间响应时间很慢。用户敦促提高系统速度以提高整体效率。
独特功能
评分差异最大的方面
这取决于您的需求。Luopan Arcas PMS 和 Shiji Daylight PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。Luopan Arcas PMS 提供 0 个经验证的集成合作伙伴,而 Shiji Daylight PMS 提供 71 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Shiji Daylight PMS 在易用性方面领先,评分为 4.6/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Luopan Arcas PMS:否。Shiji Daylight PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Luopan 的 HT Score 为 0,Shiji Group 的为 75。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您的房产情况量身定制的推荐方案