The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 酒店客人应用程序 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
Ohlalapps
|
|
|---|---|---|
| 小型(10-24 间客房) ▾ | — | #9 10 条评价 |
| 中型(25-74 间客房) ▾ | — | #4 83 条评价 |
| 大型(75-199 间客房) ▾ | — | #2 89 条评价 |
| 超大型(200+ 间客房) ▾ | — | #2 24 条评价 |
按物业类型
| 细分市场 |
Ohlalapps
|
|
|---|---|---|
| 精品酒店 ▾ | — | #2 77 条评价 |
| 豪华酒店 ▾ | — | #2 88 条评价 |
| 品牌/连锁酒店 ▾ | — | #3 91 条评价 |
| 长住酒店 ▾ | — | #6 7 条评价 |
按区域
| 细分市场 |
Ohlalapps
|
|
|---|---|---|
| 北美 ▾ | — | #5 27 条评价 |
| 欧洲 ▾ | — | #3 112 条评价 |
| 亚太 | — | #6 3 条评价 |
| 中东 | — | #7 2 条评价 |
Choosing the right hotel guest app can significantly influence your guest experience, operational efficiency, and revenue. Both Ohlalapps and STAY offer solutions to connect guests with your hotel services, but they diverge sharply in scope, reputation, and recent reviews. Your team needs a platform that’s reliable, feature-rich, and supports your hotel’s growth, but which one truly delivers?
Ohlalapps aims to provide a simple app creation tool, while STAY offers a comprehensive guest experience operating system with a proven track record. Are you looking for a straightforward app builder or a robust system that digitizes multiple hotel services?
Ohlalapps is a DIY app creation platform that simplifies building your hotel’s mobile presence. It allows you to create a branded app with basic customization, but its lack of verified integrations and recent reviews makes it hard to gauge its current effectiveness.
STAY, on the other hand, is a well-established platform with over 200 recent reviews and an impressive 4.83/5 customer support rating. Its features extend beyond standard guest apps to include real-time updates, service requests, and integrations with major PMS systems, making it a trusted choice for hotels seeking a full-scale guest experience system.
Given the stark difference in recent user feedback and support ratings, STAY's more recent reviews and higher ratings make it the more dependable option. Does your hotel need a simple app builder or a complete guest experience platform with proven results?
If your hotel requires a comprehensive, well-supported system that enhances operational efficiency and guest satisfaction, STAY is the clear winner. Its extensive feature set, verified integrations, and a customer base that includes major chains like NH Hotels and Riu make it a solid choice for mid-sized to large hotels.
If your hotel is a small property or a startup looking for an easy-to-build app without the need for extensive integrations or support, Ohlalapps might suffice. However, with no recent reviews or proven features, it’s less likely to meet evolving guest expectations or scale with your hotel’s growth.
In essence, choose STAY if you value proven performance and full-service capabilities. Opt for Ohlalapps if you need a quick, basic app with minimal complexity.
Ohlalapps offers a straightforward online application builder that emphasizes simplicity, but it lacks a large user base or recent support feedback to confirm ease of use. Its minimal feature set and unverified reviews suggest limited ongoing development or user satisfaction.
STAY excels in usability, with a 4.78/5 rating for ease of use based on over 200 recent reviews. Its intuitive CMS, mobile interface, and straightforward onboarding process are praised for making staff and guests comfortable quickly.
Edge: STAY.
Ohlalapps provides the basic ability to create a mobile app, but it offers no additional features or integrations. It’s primarily a tool to build an app with limited customization and no advanced modules.
STAY, by contrast, has 14 features including chatbots, automated replies, message routing, room service ordering, local recommendations, multilingual support, guest profiles, and web-app access. It’s designed to digitize and streamline multiple hotel services within a single platform.
Edge: STAY.
Ohlalapps offers no recent reviews or support ratings, indicating limited or unverified support options. This could be an issue if your hotel relies on timely assistance or troubleshooting.
STAY boasts a 4.83/5 customer support rating, with many reviews highlighting their responsiveness and proactive service. Hotels like Barceló and NH Hotels commend STAY’s quick problem resolution and ongoing support.
Edge: STAY.
Ohlalapps has no verified integrations or third-party partner connections listed. This limits its ability to sync with your existing hotel management systems.
STAY integrates with 20 verified partners, including Hotelkit, Mews, Oracle Hospitality, and SiteMinder. These integrations facilitate smooth data flow and operational connectivity, vital for larger hotels or chains.
Edge: STAY.
Ohlalapps has no recent reviews, leaving its user satisfaction unverified. Its lack of feedback suggests it’s not widely adopted or tested in recent times.
STAY, with over 200 recent reviews and a 4/5 overall rating, is highly rated by hoteliers across property types, including luxury and chain hotels. Customers frequently praise its impact on guest satisfaction and operational efficiency.
Edge: STAY.
Ohlalapps does not publicly list pricing or offer a free trial, which complicates budgeting. Its pricing structure appears to be custom and may involve additional costs for features or support.
STAY charges a straightforward $300 monthly fee with no implementation or hidden costs, making it easier to plan your budget. The clear pricing and proven value make it a more predictable investment.
Not ideal if:
Not ideal if:
STAY is the more established, feature-rich guest app platform, backed by a large user base and recent, positive reviews. Its wide integration options, robust customer support, and proven track record make it suitable for hotels that want to elevate their guest experience and streamline operations.
Ohlalapps offers a simple app builder ideal for small properties or those new to mobile apps, but its lack of recent feedback, integrations, and features make it less suitable for hotels aiming for growth or advanced service delivery.
Choose STAY if your hotel needs a comprehensive, reliable platform with extensive support and proven results. Opt for Ohlalapps if you seek a basic app-building tool at a lower cost and minimal feature requirements.
Your hotel’s success depends on selecting the right digital tools. Given the recent reviews, proven features, and support ratings, STAY Guest App stands out as the safer, more effective choice for most hotels today.
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
Ohlalapps
该目标暂无已发布的案例研究。
"Thanks to STAY, we offer our guests an interaction tool with our staff. We can make real-time decisions with it. This simplifies our staff's duties at the same time. The guest expe..."
Ohlalapps
该目标暂无已发布的案例研究。
"Implementing STAY contributed to a significant increase in our revenue and customer satisfaction. The app pays for itself. We have seen significant increases in consumption for all..."
酒店从业者喜爱的方面
多项评论强调 STAY 如何通过为客人提供数字化和可持续的信息和服务获取方式,显著提升客人体验。实时更新、移动服务订购和餐厅预订等功能可减少等待时间并提供便... 多项评论强调 STAY 如何通过为客人提供数字化和可持续的信息和服务获取方式,显著提升客人体验。实时更新、移动服务订购和餐厅预订等功能可减少等待时间并提供便利。
该应用的用户界面和移动体验因其直观和易于操作而广受好评。无论是酒店员工还是客人,用户都发现更新信息和管理内容非常简单。
STAY 有助于提高酒店运营效率,因为它可以更快地处理客人请求、优化内部流程并减少前台排队。该工具通过将传统的纸质服务数字化来促进可持续实践,帮助酒店实现... STAY 有助于提高酒店运营效率,因为它可以更快地处理客人请求、优化内部流程并减少前台排队。该工具通过将传统的纸质服务数字化来促进可持续实践,帮助酒店实现可持续发展目标。
酒店从业者提出异议的方面
CMS 的亮点在于它的易用性和定制功能,但用户也指出了一些需要改进的地方,特别是在设计和功能方面的灵活性。
用户对 STAY 与各种内部应用程序和系统(包括 PMS 和 CRM 系统)的强大集成功能表示赞赏。这些集成简化了数据管理,并有助于为员工和客人提供无缝体验。
独特功能
评分差异最大的方面
这取决于您的需求。Ohlalapps 和 STAY Guest App 共享许多核心 Hotel Guest Apps 功能,但各有独特的能力。Ohlalapps 提供 0 个经验证的集成合作伙伴,而 STAY Guest App 提供 20 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。STAY Guest App 在易用性方面领先,评分为 4.8/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Ohlalapps:否。STAY Guest App:否。 两款产品目前均不提供免费版。大多数 Hotel Guest Apps 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Ohlalapps 的 HT Score 为 0,STAY 的为 47。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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