The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 157 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Shiji Group 表现出色 在 易于使用 方面 ,拥有独特功能如 Guest profiles and Tablet/Kiosk Check-in.
SkyTouch Technology 表现出色 在 用户友好界面 方面 — 尤其适合 independent 类型的物业 (4.0/5) ,拥有独特功能如 Guest profiles and Revenue management module.
基于 HTR 上 157 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | From $1,200/mo | From $600/mo |
| 经验证的评价 | 34 | 123 |
在分析了 157 条经验证的评价后,Shiji Group 用户最看重其 易于使用, 支持团队, 执行,而 SkyTouch Technology 用户则强调 用户友好界面, 客户支持响应能力, 远程访问。点击任意主题查看评价者的反馈。
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | #53 2 条评价 | #19 41 条评价 |
| 中型(25-74 间客房) ▾ | #31 17 条评价 | #10 72 条评价 |
| 大型(75-199 间客房) ▾ | #11 13 条评价 | #21 5 条评价 |
| 超大型(200+ 间客房) | #22 2 条评价 | #23 2 条评价 |
按物业类型
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| 精品酒店 ▾ | #33 17 条评价 | #18 47 条评价 |
| 豪华酒店 ▾ | #24 25 条评价 | #22 27 条评价 |
| 品牌/连锁酒店 ▾ | #22 19 条评价 | #10 45 条评价 |
| 长住酒店 ▾ | #45 2 条评价 | #22 7 条评价 |
按区域
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| 北美 ▾ | #33 4 条评价 | #7 120 条评价 |
| 欧洲 ▾ | #30 8 条评价 | #60 0 条评价 |
| 亚太 ▾ | #14 5 条评价 | #38 1 条评价 |
| 中东 ▾ | #5 14 条评价 | — |
Choosing between Shiji Daylight PMS and SkyTouch Technology hinges on your hotel’s specific operational needs, size, and growth plans. Both aim to streamline hotel management, but they differ significantly in features, market presence, and user feedback. Your decision should reflect whether you prioritize extensive integrations, a broader feature set, or affordability and ease of use.
Shiji Daylight PMS offers a comprehensive, all-in-one platform with a deep feature set and a global presence, while SkyTouch is known for its simplicity, cloud accessibility, and affordability. Which aligns better with your hotel's operational complexity and future growth?
Both products target hotel management efficiency but diverge in scope and sophistication. Shiji Daylight PMS, with over 76 features and 64 partners, is suited for diverse hotel groups seeking extensive customization and integration. SkyTouch, with only 5 unique features but 33 partners, emphasizes straightforward usability and quick deployment.
The key difference is their market focus: Shiji’s broader feature set and international coverage make it ideal for hotels needing advanced capabilities, whereas SkyTouch’s simplicity and cost-efficiency appeal to smaller or regional hotels. Are you looking for depth or ease?
If your hotel operates at a large scale, values detailed guest profiles, multi-currency support, and integrated revenue management, go with Shiji Daylight PMS. Its extensive features, including online check-in/out, digital registration, and automated reminders, cater to complex operations and multi-property management.
Conversely, if your team prioritizes a user-friendly, cloud-based system that is quick to learn and deploy—especially for small to mid-sized hotels—SkyTouch is the better fit. Its intuitive interface and straightforward rate management are ideal for properties with limited IT resources.
Shiji Daylight PMS boasts a user rating of 4.63/5, with reviewers praising its intuitive design and helpful training materials, making onboarding smooth. Users find it easy to learn despite its extensive feature set, though some report performance issues that affect speed.
SkyTouch, with a 4.64/5 ease-of-use score, is widely recognized for its simple interface, which new staff can be trained on in less than a day. Several reviews highlight how quickly staff adapt, especially with remote access capabilities.
Edge: SkyTouch.
Shiji Daylight PMS offers 76 features exclusive to its platform, including guest profiles, multi-lingual support, integrated CRS, online check-in/out, and a robust guest CRM. Its advanced automation, task management, and digital registration tools are unmatched.
SkyTouch provides 5 unique features, notably a revenue management module, booking engine, and extensive reporting. While simpler, these features are highly valued for their ease of use and effectiveness in day-to-day operations.
Edge: Shiji Daylight PMS.
Shiji receives high praise for its support team, with a 4.53/5 rating, and many reviews mention the helpfulness and professionalism of its staff. Its comprehensive onboarding and ongoing support are noted as key strengths.
SkyTouch’s customer support scores slightly lower at 4.5/5, with users appreciating the responsiveness but noting frustrations with unresolved long-term issues and occasional delays. Both are strong, but Shiji’s support appears more consistent.
Edge: Shiji Daylight PMS.
Shiji Daylight PMS boasts 64 verified integration partners, including major systems like SiteMinder, Revinate, Amadeus, and Onity. Its extensive API supports a broad ecosystem of hotel management tools.
SkyTouch, with 33 verified partners, offers integrations with key systems such as SiteMinder, Revinate, and Aavgo, but fewer overall options. Its integration network is still substantial but less extensive than Shiji’s.
Edge: Shiji Daylight PMS.
SkyTouch has a higher overall rating of 3.5/5 based on 119 reviews, compared to Shiji’s 0/5, which suggests a significant review base and recent feedback favor SkyTouch’s usability and support. Hoteliers across various segments, especially independent and budget hotels, rate SkyTouch highly for its simplicity.
Shiji’s rating of nearly 75 on the HTScore and only 32 reviews indicates limited feedback, mostly positive on ease of use but with some concerns about speed and customization. Recent reviews are scarce for Shiji, reducing confidence in its current performance.
Edge: SkyTouch Technology.
Shiji Daylight PMS’s base price is $1,200, with no mention of implementation fees or monthly charges. Its high feature count suggests a premium investment suited for larger operations.
SkyTouch’s base price is $600, making it more affordable for small to mid-sized hotels. Both lack detailed monthly or per-room pricing, but SkyTouch’s lower starting cost appeals to budget-conscious hoteliers seeking straightforward management.
Not ideal if you prefer a simple, low-cost solution or operate a small, single-property hotel with minimal tech needs.
Not ideal if you require advanced automation, custom reporting, or extensive integrations.
The core difference is scope: Shiji Daylight PMS caters to larger, complex hotel groups with its extensive feature set and global reach, while SkyTouch offers simplicity, affordability, and faster onboarding for smaller properties. If your hotel needs advanced tools to manage multiple locations or intricate guest data, Shiji is the clear choice.
Choose Shiji if you value detailed automation, multi-language support, and a broad ecosystem of integrations, especially for large-scale operations. Opt for SkyTouch if your hotel prioritizes ease of use, rapid deployment, and cost-effective management for a single or few properties.
For most hotels evaluating these options today, the stronger current reviews and recent feedback favor SkyTouch. Its higher review volume and recent positive ratings indicate a more tested, user-approved experience.
In summary: If you need a comprehensive system with a global footprint and in-depth features, go with Shiji Daylight PMS. If rapid setup, simplicity, and cost are your priorities, SkyTouch is the smarter choice.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | From $1,200/mo | From $600/mo |
根据 HTR 的产品数据库,Shiji Daylight PMS 和 SkyTouch Technology 共享 22 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| 任务管理 | ||
| 多种语言 | ||
| 客人资料 | ||
| 客户关系管理 | ||
| 宾客资料 | ||
| 平板电脑/自助值机 | ||
| 收益管理模块 | ||
| 网上值机 | ||
| 集中用户和角色管理 | ||
| 预订引擎 | ||
| 频道管理员 |
显示主要差异。这两款产品之间还有 69 项功能存在差异。
我们分析了 5 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"We are finding great value and payback versus anything else out there on the market, and I have seen them all."
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
该目标暂无已发布的案例研究。
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
用户经常称赞石基 PMS 的用户界面友好,简化了日常操作,降低了新用户的学习难度。评论中强调了其易用性,指出其培训材料易懂、设计直观、任务执行高效。
石基PMS支持团队的支持和响应能力一直受到好评。用户赞赏支持人员的专业性和乐于助人的精神,这对更顺利地运营有很大帮助。
一些评论者认为石基 PMS 的实施过程流畅高效,他们赞赏知识渊博、积极主动的实施团队。不过,一些用户建议缩短实施时间以进一步改善体验。
酒店从业者提出异议的方面
尽管石基 PMS 的详细报告功能广受好评,但一些用户仍希望获得更先进、更快速的报告工具。具体要求包括增强的汇总报告、详细的账单和更快的报告生成流程。
与系统速度和一致性相关的性能问题是用户普遍关心的问题,一些用户指出在高峰操作期间响应时间很慢。用户敦促提高系统速度以提高整体效率。
排名更高的方面
独特功能
酒店从业者喜爱的方面
用户一致称赞 SkyTouch 系统直观、操作简便。许多人强调,得益于界面的简洁性,新员工的培训速度非常快。这一特点使得 SkyTouch 特别适合经常招聘新员工的酒店。
SkyTouch 的客户支持收到的反馈褒贬不一。许多用户称赞支持团队的专业性和乐于助人。然而,其他人则批评等待时间过长,以及尽管多次报告,但长期存在的问题仍未... SkyTouch 的客户支持收到的反馈褒贬不一。许多用户称赞支持团队的专业性和乐于助人。然而,其他人则批评等待时间过长,以及尽管多次报告,但长期存在的问题仍未得到解决。
SkyTouch 的云端系统因其远程访问功能而广受好评。这使酒店经理能够从任何有互联网接入的地方监控运营、更改价格和查看报告,这对多酒店经理来说是一个显著的优... SkyTouch 的云端系统因其远程访问功能而广受好评。这使酒店经理能够从任何有互联网接入的地方监控运营、更改价格和查看报告,这对多酒店经理来说是一个显著的优势。
酒店从业者提出异议的方面
尽管 SkyTouch 提供了一系列功能,但用户报告称该系统的可定制性有限。具体令人担忧的领域包括无法定制报告、用户界面布局和预订流程以满足独特的酒店需求。
许多用户表示,由于反复出现的软件错误和故障,SkyTouch 让他们很失望。这些问题包括间歇性系统崩溃和登录问题,以及磁带图表和内务管理模块等功能故障。用户表... 许多用户表示,由于反复出现的软件错误和故障,SkyTouch 让他们很失望。这些问题包括间歇性系统崩溃和登录问题,以及磁带图表和内务管理模块等功能故障。用户表示,需要支持团队提供更强大的错误修复和更快的解决方案。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Shiji Daylight PMS 和 SkyTouch Technology 共享许多核心 Property Management Systems 功能,但各有独特的能力。Shiji Daylight PMS 提供 64 个经验证的集成合作伙伴,而 SkyTouch Technology 提供 33 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。SkyTouch Technology 在易用性方面领先,评分为 4.7/5 对比 4.6/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Shiji Daylight PMS:否。SkyTouch Technology:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Shiji Group 的 HT Score 为 75,SkyTouch Technology 的为 77。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
产品推荐顾问