项目面板是一款免费工具,仅向已认证的酒店从业者开放。它通过简化调研流程和沟通环节,让采用新技术变得更轻松。
摘要
我们分析了 272 条经验证的酒店经营者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的酒店类型和优先事项:
Shiji Group 在易于使用方面表现出色,尤其适合民宿住宿设施(4.9/5),并拥有宾客资料以及平板电脑/自助值机等独家功能。
WebRezPro 在技术支援方面表现出色,尤其适合青年旅舍住宿设施(4.9/5),并拥有收益管理模块以及移动应用等独家功能。
基于 HTR 上 272 条经验证的酒店经营者评价的并排评分。
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| 起始价格 | 起价 $1,200/月 | 起价 $900/月 |
| 经验证的评价 | 37 | 235 |
在分析了 272 条经验证的评价后,Shiji Group 用户最看重其 支持团队, 执行, 培训材料,而 WebRezPro 用户则强调 技术支援, 快捷方式。点击任意主题查看评价者的反馈。
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各产品在不同酒店规模、类型和区域的 酒店运营软件(PMS) 供应商中的排名——基于各细分市场中酒店经营者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) ▾ | #59 2 条评价 | #9 125 条评价 |
| 中型(25-74 间客房) ▾ | #31 17 条评价 | #12 63 条评价 |
| 大型(75-199 间客房) ▾ | #11 16 条评价 | #22 7 条评价 |
| 超大型(200+ 间客房) | #18 2 条评价 | #14 3 条评价 |
按酒店类型
| 细分市场 |
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| 精品酒店 ▾ | #32 19 条评价 | #13 74 条评价 |
| 豪华酒店 ▾ | #26 25 条评价 | #19 35 条评价 |
| 品牌/连锁酒店 ▾ | #23 20 条评价 | #19 24 条评价 |
| 长住酒店 ▾ | #36 3 条评价 | #15 16 条评价 |
按区域
| 细分市场 |
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| 北美 ▾ | #32 4 条评价 | #5 206 条评价 |
| 欧洲 ▾ | #31 10 条评价 | #39 4 条评价 |
| 亚太 ▾ | #15 5 条评价 | #20 3 条评价 |
| 中东 ▾ | #3 15 条评价 | #23 1 条评价 |
Shiji Daylight PMS and WebRezPro address the same core hotel management needs: reservations, guest profiles, front desk operations, and reporting. They both deliver cloud-native platforms designed to streamline daily workflows and increase operational efficiency. The divergence lies in their target market focus and feature depth. Shiji Daylight PMS suits medium to large hotel groups and branded hotels that require centralized guest data and a comprehensive suite of automation and operational tools. Conversely, WebRezPro fits independent hotels, motels, and bed & breakfasts seeking a flexible, easy-to-use system with strong group booking and accounting capabilities.
Both systems solve the critical problem of unifying front desk and back office operations under one cloud platform. Shiji Daylight PMS emphasizes scalable consistency across multi-property portfolios and offers extensive automation and guest personalization features. WebRezPro centers on simplicity, extensibility through integrations, and customization tailored for small to mid-sized independent properties.
If your property is a medium to large branded hotel or a hotel group with multiple locations, choose Shiji Daylight PMS. This recommendation is supported by Shiji’s user base where 41% of users come from luxury hotels, 16% from branded hotels, and 5% from airport/conference hotels, with 17 properties at TIME Hotels reporting a 30% reduction in administrative workload and a 15% increase in guest satisfaction. The platform’s Single Guest Profile and centralized role management deliver operational consistency and hyper-personalized service at scale.
If you operate an independent boutique hotel, motel, or bed & breakfast with a focus on ease of use and customizable workflows, WebRezPro is preferable. Its 235 reviews with a 4.6 overall rating demonstrate strong adoption among bed & breakfasts (8%), motels (17%), and boutique hotels (16%). WebRezPro’s advanced billing, group booking tools, and commission-free booking engine cater well to smaller properties managing complex reservations without the overhead of corporate-level systems.
Data on large branded chains using WebRezPro is limited, and Shiji’s fewer recent reviews (3 in the last 6 months vs. WebRezPro’s 0) suggest slower update cycles but a stable product; WebRezPro’s sharp drop in review activity may indicate less recent feedback on current performance. For specialty accommodations like RV parks or vacation rentals, Shiji’s limited presence (3% of users) and WebRezPro’s slightly broader reach (5% vacation rentals) should be considered cautiously due to lower review volume.
Shiji Daylight PMS and WebRezPro both score identically on ease of use (4.6/5) and onboarding (4.5/5) across a substantial review count (37 for Shiji, 235 for WebRezPro). Reviewers praise Shiji for its modern user interface aligned with staff familiarity with digital tools, reducing training time and smoothing daily operations. WebRezPro users commend its intuitive design and updated interface, noting that minimal training is required and new staff onboard quickly.
Neither product holds a clear edge in ease of use or onboarding. Shiji’s cloud-native design supports a tablet-enhanced front desk experience, while WebRezPro’s shortcuts and mobile-optimized interface improve navigation speed. Both systems are accessible to front desk staff and managers with limited technical expertise.
Edge: Even.
Shiji Daylight PMS has a significant feature advantage with 45 unique hotel-relevant functionalities absent from WebRezPro. Key exclusive features include centralized user and role management, automated task and shift planning, tablet and kiosk check-in/out, integrated CRS, guest CRM, guest messaging (SMS), automated reminders, group functionality, real-time housekeeping updates, integrated ID/passport scanning, and automated night audit. These features reduce manual workload and facilitate standardized operations crucial for larger, multi-property portfolios.
WebRezPro offers 7 unique features including an integrated channel manager, revenue management module, booking engine, spa & wellness module, and website development tools. These modules directly support independent properties focused on online distribution and specialized amenities. WebRezPro’s advanced billing and accounting features, including folio splitting and detailed reporting, streamline financial workflows but exist within a narrower scope of hotel operations compared to Shiji’s broader PMS capabilities.
Both share 53 core features covering reservations, inventory, reporting, and mobile apps. However, Shiji’s extensive automation and compliance (PCI, GDPR, SOC2) features better serve hotels seeking operational consistency and regulatory adherence.
Edge: Shiji Daylight PMS.
WebRezPro holds a slight advantage in customer support ratings, scoring 4.8/5 compared to Shiji’s 4.6/5. Both have equal onboarding scores (4.5/5). WebRezPro reviewers highlight prompt, helpful, and knowledgeable support, with one noting “immediate responses” even across time zones and “stellar” customer service. Shiji users also praise the responsive and professional support team, describing vendor interactions as “easy and pleasant.”
However, WebRezPro draws some criticism for lacking phone support and relying on complex manuals, though the majority find the online support sufficient. Shiji’s support is consistently reliable but some reviews call for faster feature rollout, which may affect perceived responsiveness to evolving needs.
Edge: Even.
WebRezPro offers 91 verified partner integrations, surpassing Shiji Daylight PMS’s 72 by 26%. Both platforms share 18 common integrations including major partners like SiteMinder, Revinate, IDeaS, Duetto, Amadeus, Hapi, Easyway, Goki, Vingcard, and Aven Hospitality.
Shiji’s unique partners include Mews, Oaky by Plusgrade, Adyen, and TigerTMS, which cater to revenue optimization and payment processing needs typical of larger hotel groups. WebRezPro’s unique integrations such as Sage, PhoneSuite, BroadSoft, GuestCentric, Inntopia, HiJiffy, and Tripleseat favor independent accommodations requiring flexible communication and event management tools.
Hotels with complex distribution needs and multiple revenue management systems may benefit from WebRezPro’s larger and more diverse integration ecosystem. Those prioritizing centralized operations and standardized payment solutions may prefer Shiji’s partners.
Edge: WebRezPro.
Both products hold an identical overall rating of 4.6/5, but WebRezPro’s rating is derived from 235 reviews versus 37 for Shiji Daylight PMS. The higher volume for WebRezPro provides a more statistically representative rating. However, WebRezPro has no reviews in the last 6 months, a 100% drop from its prior average of 10 reviews per 6 months, suggesting its all-time ratings may not fully reflect current product status or support quality.
Shiji’s recent review volume is limited (3 in the last 6 months) but stable and shows ongoing customer satisfaction, especially among branded, boutique, and luxury hotels. Shiji’s luxury hotel segment rates the product 4.5/5 across 25 reviews, while WebRezPro’s luxury segment rates 4.8/5 across 35 reviews, indicating a slight edge in satisfaction among luxury accommodations for WebRezPro.
Bed & Breakfasts rate WebRezPro at 4.6/5 (114 reviews) while Shiji rates 4.9/5 but from only 6 reviews, suggesting more confidence in WebRezPro’s consistent performance for this segment. Motels (17% user base) are exclusive to WebRezPro with a 4.5/5 rating. For branded hotels, Shiji carries a 4.5/5 with 21 reviews; WebRezPro has 24 reviews at 4.5/5.
Edge: Even.
Shiji Daylight PMS charges a base price of $1,200 with no implementation fee, monthly flat fee, per-room pricing, trial, or freemium option. Pricing transparency is limited to this base figure.
WebRezPro’s base price is $900, also without additional fees or trials, and no per-room or monthly flat rates published. Both vendors do not disclose detailed pricing tiers or add-ons publicly.
WebRezPro’s lower base price may appeal to cost-sensitive independents, while Shiji’s higher base price reflects its enterprise-grade functionality and service level. Neither product offers a free trial, so buyer diligence and demos are essential.
Not ideal if:
Not ideal if:
Shiji Daylight PMS and WebRezPro are both capable cloud-based property management systems, but they diverge sharply in their ideal use cases. Shiji Daylight PMS focuses on medium to large hotel groups and branded properties that need centralized guest profiles, automation, and compliance features to maintain consistent operations across multiple locations. WebRezPro targets independent hotels, motels, and bed & breakfasts requiring simplicity, customization, and strong group booking and billing tools.
Choose Shiji Daylight PMS if your hotel demands extensive operational automation, centralized role and guest management, and compliance features like PCI and GDPR. Shiji’s 45 unique hotel-centric features and strong presence in luxury and branded hotels support this. Case studies from TIME Hotels and Ruby Hotels show measurable efficiency gains and improved guest satisfaction.
Choose WebRezPro if you run a smaller independent property or motel needing an affordable, flexible PMS with a built-in commission-free booking engine, robust third-party integrations (91 verified partners), and advanced billing features. WebRezPro’s higher review volume and consistently praised customer support make it a safe choice for smaller operations. However, note the sharp drop in recent review activity, which may impact insight into current product performance.
In summary, Shiji Daylight PMS excels in scalability and operational depth for larger hotel groups, while WebRezPro delivers broad integration and user-friendly tools for independent accommodations. Your choice should align with your property size, operational complexity, and priorities for automation versus customization.
酒店运营软件(PMS) 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的酒店规模申请定制报价。
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| 起始价格 | 起价 $1,200/月 | 起价 $900/月 |
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
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会计与金融
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| RevPaR 和 ADR 报告 | ||
| 多币种 | ||
| 交易电子邮件(预订、作品集等) | ||
| 自动夜间审计 | ||
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营销与电子商务
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| 访客通信(短信) | ||
| 原生电子邮件营销 | ||
| 客人资料 | ||
| 客户关系管理 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 预订引擎 | ||
| 交易电子邮件(预订、作品集等) | ||
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管理和配置
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| 集中的用户和角色管理 | ||
| 多种语言 | ||
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用户管理
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| 访客通信(短信) | ||
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前台
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| 移动设备笔记和任务(语音转文本) | ||
| 移动应用 | ||
| 自动夜间审计 | ||
| 日历视图 | ||
| 多种语言 | ||
| 任务管理 | ||
| 自动提醒 | ||
| 客人资料 | ||
| 平板电脑/自助服务终端值机 | ||
| 付款请求 | ||
| 集中消息传递 | ||
| 自动空间优化 | ||
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群组管理
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宾客体验
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| 集成身份证和护照扫描仪 | ||
| 数字注册 | ||
| 访客应用 | ||
| 网上值机 | ||
| 在线结帐 | ||
| 来宾消息 | ||
| 交易电子邮件(预订、作品集等) | ||
| 身份证扫描和注册预填 | ||
| 大堂售货亭 | ||
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家政
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| 家政移动应用程序 | ||
| 实时状态更新 | ||
| 自动分配 | ||
| 实时报告 | ||
| 轮班计划 | ||
| 员工信息 | ||
| 在线结帐 | ||
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付款
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| 集成支付终端和读卡器 | ||
| 直接计费 | ||
| 多币种 | ||
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预订管理
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| RevPaR 和 ADR 报告 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 综合 CRS | ||
| 拖放磁带图 | ||
| 费率管理 | ||
| 自动空间优化 | ||
| 基于规则的房间分配 | ||
| 交易电子邮件(预订、作品集等) | ||
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收入管理
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| RevPaR 和 ADR 报告 | ||
| 自定义费率 | ||
| 辅助收入跟踪 | ||
| 收益管理模块 | ||
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税务与合规
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| 符合 PCI 标准 | ||
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| 在线 24/7 支持 | ||
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食品与饮料
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温泉
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我们分析了 9 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"Love [WebRezPro’s] customer support. No matter the issue, they always respond and resolve it."
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
该目标暂无已发布的案例研究。
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
"WebRezPro is modern and integrates well with other modern companies’ products, is extremely easy to use and to teach, and is sufficiently customizable. But their ‘absolutely can do..."
酒店经营者喜爱的方面
用户经常称赞石基 PMS 的用户界面友好,简化了日常操作,降低了新用户的学习难度。评论中强调了其易用性,指出其培训材料易懂、设计直观、任务执行高效。
石基PMS支持团队的支持和响应能力一直受到好评。用户赞赏支持人员的专业性和乐于助人的精神,这对更顺利地运营有很大帮助。
一些评论者认为石基 PMS 的实施过程流畅高效,他们赞赏知识渊博、积极主动的实施团队。不过,一些用户建议缩短实施时间以进一步改善体验。
酒店经营者提出异议的方面
尽管石基 PMS 的详细报告功能广受好评,但一些用户仍希望获得更先进、更快速的报告工具。具体要求包括增强的汇总报告、详细的账单和更快的报告生成流程。
与系统速度和一致性相关的性能问题是用户普遍关心的问题,一些用户指出在高峰操作期间响应时间很慢。用户敦促提高系统速度以提高整体效率。
排名更高的方面
独特功能
酒店经营者喜爱的方面
Web-Rez 因其响应迅速且有用的技术支持而受到赞扬,这有助于有效解决技术问题并维护系统可靠性。
评论者指出,Web-Rez 的更新版本 11.0.3 用户友好且易于学习,有助于最大限度地减少培训员工所花费的时间并确保更快的入职培训。
最新软件更新中引入的新快捷方式受到用户的赞赏,因为它有助于更快地导航和完成任务,最终提高运营效率。
酒店经营者提出异议的方面
一些用户偶尔会遇到重复预订的问题,如果不及时处理,可能会导致客人不满;不过,据报道,这些问题可以在用户端解决。
排名更高的方面
独特功能
这取决于您的需求。Shiji Daylight PMS 和 WebRezPro 共享许多核心 Property Management Systems 功能,但各有独特的能力。Shiji Daylight PMS 提供 72 个经验证的集成合作伙伴,而 WebRezPro 提供 91 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速上手。Shiji Daylight PMS 在易用性方面领先,评分为 4.6/5 对比 4.6/5。寻找透明定价以及试用或演示选项。在各产品页面上按酒店规模筛选评价,了解与您类似的酒店的反馈。
Shiji Daylight PMS:否。WebRezPro:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店经营者客观比较酒店科技产品。Shiji Group 的 HT Score 为 75,WebRezPro 的为 79。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您酒店的情况量身定制的推荐