项目面板是一款免费工具,仅向已认证的酒店从业者开放。它通过简化调研流程和沟通环节,让采用新技术变得更轻松。
在分析了 983 条经验证的评价后,Mews 用户最看重其 易用性和直观界面, 客户支持与培训, 自动化与工作流程效率,而 Slope 用户则强调 user-friendly interface, 通知和数据集成, 客房管理和客房清洁。点击任意主题查看评价者的反馈。
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User-Friendly Interface
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客户支持与培训
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通知和数据集成
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自动化与工作流程效率
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客房管理和客房清洁
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集成与开放API
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在线预订集成
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账单、发票与支付
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图形改进
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报告与分析
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估算计算器模块
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多酒店和集团管理
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各产品在不同酒店规模、类型和区域的 酒店运营软件(PMS) 供应商中的排名——基于各细分市场中酒店经营者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | #3 363 条评价 | #36 14 条评价 |
| 中型(25-74 间客房) ▾ | #1 386 条评价 | #30 15 条评价 |
| 大型(75-199 间客房) ▾ | #2 80 条评价 | #36 2 条评价 |
| 超大型(200+ 间客房) ▾ | #3 49 条评价 | — |
按酒店类型
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| 精品酒店 ▾ | #2 505 条评价 | #38 12 条评价 |
| 豪华酒店 ▾ | #5 238 条评价 | #43 4 条评价 |
| 品牌/连锁酒店 ▾ | #2 181 条评价 | #37 6 条评价 |
| 长住酒店 ▾ | #1 139 条评价 | #47 1 条评价 |
按区域
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| 北美 ▾ | #8 110 条评价 | #59 1 条评价 |
| 欧洲 ▾ | #1 714 条评价 | #16 34 条评价 |
| 亚太 ▾ | #10 17 条评价 | — |
| 中东 ▾ | #30 8 条评价 | — |
Choosing the right property management system (PMS) can feel overwhelming, especially when comparing a leading solution like Mews with a newer, all-in-one platform like Slope. Both aim to streamline your hotel operations, but they do so differently—Mews emphasizes automation, integrations, and scalability for diverse hotel types, while Slope offers a comprehensive, single-platform approach designed for a wide range of properties, from independent hotels to hotel groups and restaurants. So, which one better suits your hotel’s needs?
Mews primarily targets mid-sized and large hotels seeking automation and extensive integrations, boasting a higher review count (758 reviews in the last 6 months) and a stronger overall rating (4.62/5). It excels in supporting hotels looking to automate reservations, billing, and guest communication, especially those with complex operations or multiple properties. Slope, with a smaller review base (35 reviews in the last 6 months) and a lower overall score (77.6/100), markets itself as an all-in-one platform for independent hotels and hotel chains, emphasizing ease of use and broad functionality. Do you prioritize a proven, automation-heavy platform or an integrated solution for smaller or chain properties?
If your hotel needs advanced automation, extensive third-party integrations, and scalability—especially if you operate multiple properties—Mews is the clear choice. Its focus on automation, guest experience, and a broad ecosystem makes it ideal for boutique hotels, hostels, and branded properties aiming to grow efficiently. Conversely, if your hotel requires a single, unified platform that manages reservations, booking, CRM, and F&B seamlessly and is suitable for smaller properties or hotel groups, Slope offers an easier-to-understand, all-in-one solution. The decision hinges on your operational complexity and growth plans.
Mews boasts a user rating of 4.7/5 for ease of use, with reviews praising its modern, intuitive interface that simplifies onboarding and daily operations. Its onboarding process is rated 4.94/5, with many users highlighting how quickly staff can adapt, especially with Mews’ customer support. Slope’s ease of use is remarkably high at 4.94/5, with reviews emphasizing its straightforward, intuitive design that allows staff to manage reservations and operations from any device effortlessly. Both platforms are highly rated, but Mews’s broader feature set may require a slightly steeper learning curve initially. Edge: Slope.
Mews offers 47 shared features plus 12 unique to its platform, including guest CRM, multi-currency, integrated CRS, online checkout, and rules-based room assignments—features that significantly enhance operational flexibility. Slope provides a more streamlined feature set, including PMS, booking engine, channel manager, CRM, RMS, and payment processing, all integrated into one platform, with only two features exclusive to it: Voice-to-Text notes and Spa & Wellness modules. If your hotel seeks advanced guest management and automation features, Mews edges out with its broader capabilities; for an all-in-one, simple-to-manage system, Slope might suffice. Edge: Mews.
Mews’s support ratings are solid at 4.27/5, with reviews praising their responsiveness and the support team’s effort to resolve issues swiftly. However, some users report occasional bugs and challenges during onboarding, though generally, support is regarded as helpful. Slope’s support rating is exceptional at 4.97/5, with reviews emphasizing its quick, friendly responses and proactive problem-solving, often being described as “incredible” and “always helpful.” For hotel teams prioritizing support quality, Slope’s customer service holds a slight edge. Edge: Slope.
Mews offers a verified partner network of 336 integrations, including popular partners like SiteMinder, Guestnet, and Orange Hotel Marketing, enabling extensive customization and connectivity. Slope’s ecosystem is much smaller, with only 11 verified partners, including some notable integrations like Taste Food & Beverage software, but with fewer options overall. If your hotel relies heavily on third-party integrations, Mews’s open API and vast partner network provide a significant advantage. Edge: Mews.
Mews receives a high average rating of 4.62/5, with users across varied hotel segments—especially boutique hotels (4.91/5)—endorsing its automation and scalability. Its recent reviews (98 in the last 6 months) reinforce ongoing satisfaction, particularly among independent and boutique hoteliers. Slope’s reviews are fewer and more positive about its simplicity, but overall, it’s rated at 77.6/100, and only a handful of recent reviews are available, mainly praising its ease of use for small properties. For proven performance and broader hospitality satisfaction, Mews’s ratings are more compelling. Edge: Mews.
Mews’s pricing starts at $900 per month, with no free tier or trial, making it more suitable for hotels with a higher operational scale or those seeking advanced automation. Slope costs $600 per month, with a 30-day trial available, targeting smaller hotels or hotel chains that prefer an all-in-one solution without extensive customization costs. Consider your budget, size, and feature needs—Mews’s higher price reflects its expansive capabilities, while Slope offers an affordable, straightforward package for smaller or less complex operations.
Not ideal if your hotel is small with minimal staffing, or if your budget is limited to basic software functionalities. Mews works best for hotels that need scalability, automation, and a broad ecosystem of integrations.
Not ideal if your hotel is large, requires extensive automation, or relies on a broad network of third-party integrations. Slope suits properties that prefer simplicity and integrated management without the need for deep customization.
Mews delivers a more flexible, automation-driven PMS with a broad ecosystem of integrations, making it suitable for hotels that aim to grow, automate, and customize their operations. It’s especially advantageous for hotels managing multiple properties, boutique brands, or those needing advanced revenue and guest management features, backed by over 700 recent reviews and a 4.62/5 rating.
Slope, with a smaller yet highly-rated support system and an intuitive interface, appeals to independent hotels or hotel groups seeking a straightforward, integrated platform at a lower cost. It’s ideal if your hotel needs a comprehensive, easy-to-use system without extensive customization or third-party integrations.
For most hotels seeking proven automation, scalability, and a thriving ecosystem, Mews is the stronger choice. Its recent review volume and high ratings confirm its leadership in the PMS space, supporting your team’s growth and efficiency.
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
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会计与金融
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| RevPaR 和 ADR 报告 | ||
| 多币种 | ||
| 交易电子邮件(预订、作品集等) | ||
| 自动夜间审计 | ||
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营销与电子商务
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| 访客通信(短信) | ||
| 原生电子邮件营销 | ||
| 客人资料 | ||
| 客户关系管理 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 预订引擎 | ||
| 交易电子邮件(预订、作品集等) | ||
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管理和配置
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| 集中的用户和角色管理 | ||
| 多种语言 | ||
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用户管理
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| 访客通信(短信) | ||
| 客人资料 | ||
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前台
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| 移动设备笔记和任务(语音转文本) | ||
| 移动应用 | ||
| 自动夜间审计 | ||
| 日历视图 | ||
| 多种语言 | ||
| 任务管理 | ||
| 自动提醒 | ||
| 客人资料 | ||
| 平板电脑/自助服务终端值机 | ||
| 付款请求 | ||
| 集中消息传递 | ||
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群组管理
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宾客体验
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| 集成身份证和护照扫描仪 | ||
| 数字注册 | ||
| 访客应用 | ||
| 网上值机 | ||
| 在线结帐 | ||
| 来宾消息 | ||
| 交易电子邮件(预订、作品集等) | ||
| 身份证扫描和注册预填 | ||
| 大堂售货亭 | ||
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家政
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| 管家模块 | ||
| 家政移动应用程序 | ||
| 实时状态更新 | ||
| 自动分配 | ||
| 实时报告 | ||
| 轮班计划 | ||
| 员工信息 | ||
| 在线结帐 | ||
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付款
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| 集成支付终端和读卡器 | ||
| 直接计费 | ||
| 多币种 | ||
| 交付过程 | ||
| 付款请求 | ||
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预订管理
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| RevPaR 和 ADR 报告 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 综合 CRS | ||
| 拖放磁带图 | ||
| 费率管理 | ||
| 自动空间优化 | ||
| 基于规则的房间分配 | ||
| 交易电子邮件(预订、作品集等) | ||
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收入管理
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| RevPaR 和 ADR 报告 | ||
| 自定义费率 | ||
| 辅助收入跟踪 | ||
| 收益管理模块 | ||
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税务与合规
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| 符合 PCI 标准 | ||
| 符合 GDPR | ||
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支持与培训
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食品与饮料
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温泉
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我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"It was vital for us to find a hospitality cloud that would give us the freedom to innovate and move quickly with new technology – that’s one of the main reasons we chose Mews."
该目标暂无已发布的案例研究。
"Since moving to Mews, we can be so much more agile in how we operate, both in terms of how we engage with guests and testing out new integrations and tools through Mews Marketplace..."
该目标暂无已发布的案例研究。
"We want to provide the best hospitality for guests anywhere in the country, and Mews is definitely the right solution to help us achieve that goal."
该目标暂无已发布的案例研究。
酒店经营者喜爱的方面
最一致的积极评价是 Mews 对酒店团队来说易于学习和使用,具有清晰、现代的界面,帮助新员工快速实现生产力。评论者经常提到,简洁的布局减少了点击次数,加快了... 最一致的积极评价是 Mews 对酒店团队来说易于学习和使用,具有清晰、现代的界面,帮助新员工快速实现生产力。评论者经常提到,简洁的布局减少了点击次数,加快了日常工作流程,并使前台和运营团队的培训变得更容易。
用户常常称赞 Mews 支持团队、客户经理和培训专家的响应速度和帮助程度,尤其是在实施和变革管理期间。同时,这也是一个反复被提及的批评点:一些评价提到工单解... 用户常常称赞 Mews 支持团队、客户经理和培训专家的响应速度和帮助程度,尤其是在实施和变革管理期间。同时,这也是一个反复被提及的批评点:一些评价提到工单解决缓慢、支持方式过于聊天化,或培训内容对复杂酒店配置来说过于通用。
用户通常表示 Mews 能减少预订、支付、邮件、入住/退房和客房服务等方面的重复行政工作。酒店重视节省的时间,因为团队可以将更多精力放在客人身上,而减少手动... 用户通常表示 Mews 能减少预订、支付、邮件、入住/退房和客房服务等方面的重复行政工作。酒店重视节省的时间,因为团队可以将更多精力放在客人身上,而减少手动操作,尤其在高峰期。
酒店经营者提出异议的方面
账单和支付处理是讨论最频繁的领域之一,许多用户称赞自动支付、房费收费和支付链接。然而,这也是一个常见的痛点:评论者经常提到退款处理、发票更正、拆分账单... 账单和支付处理是讨论最频繁的领域之一,许多用户称赞自动支付、房费收费和支付链接。然而,这也是一个常见的痛点:评论者经常提到退款处理、发票更正、拆分账单、对账以及公司账单等操作复杂或不够直观。
报告被广泛重视,因为它能让管理者了解入住率、收入和运营趋势,但许多用户希望有更多的自定义、更好的筛选功能,以及报告之间更可靠的一致性。几位评审特别提到... 报告被广泛重视,因为它能让管理者了解入住率、收入和运营趋势,但许多用户希望有更多的自定义、更好的筛选功能,以及报告之间更可靠的一致性。几位评审特别提到商业智能、分析仪表盘和导出选项是 Mews 可以更好支持数据驱动决策的方面。
排名更高的方面
独特功能
酒店经营者喜爱的方面
Users praise the intuitive and modern interface that facilitates quick learning and reduces training efforts, as reflected in reviews 76199 and 76154.... Users praise the intuitive and modern interface that facilitates quick learning and reduces training efforts, as reflected in reviews 76199 and 76154. This eases operations and reduces stress during peak periods.
正如评论 76207 中指出的,通过 SDI 通知导入客人登记数据和拒绝发票等自动化功能可提高运营效率。
模块有助于房间和任务的安排、简化客房服务任务和房间清洁组织,详见评论 76189。
酒店经营者提出异议的方面
建议的改进包括升级预订引擎图形(在评论 76199 中提到),以提升用户体验。
一些用户(例如评论 76189 中的用户)提到需要更新估算计算器模块,表明它与其他软件元素相比落后。
独特功能
评分差异最大的方面
这取决于您的需求。Mews PMS 和 Slope 共享许多核心 Property Management Systems 功能,但各有独特的能力。Mews PMS 提供 352 个经验证的集成合作伙伴,而 Slope 提供 16 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速上手。Slope 在易用性方面领先,评分为 4.9/5 对比 4.7/5。寻找透明定价以及试用或演示选项。在各产品页面上按酒店规模筛选评价,了解与您类似的酒店的反馈。
Mews PMS:否。Slope:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店经营者客观比较酒店科技产品。Mews 的 HT Score 为 99,Slope 的为 75。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您酒店的情况量身定制的推荐