项目面板是一款免费工具,仅向已认证的酒店从业者开放。它通过简化调研流程和沟通环节,让采用新技术变得更轻松。
在分析了 602 条经验证的评价后,HOTELTIME 用户最看重其 工作流程效率与易用性, 支持与响应速度, 预订与房态管理,而 Slope 用户则强调 user-friendly interface, 通知和数据集成, 客房管理和客房清洁。点击任意主题查看评价者的反馈。
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User-Friendly Interface
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支持与响应速度
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通知和数据集成
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预订与房态管理
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客房管理和客房清洁
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报告与分析
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在线预订集成
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账单、发票和会计
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图形改进
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客人档案与客人数据管理
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估算计算器模块
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房价管理与定价控制
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各产品在不同酒店规模、类型和区域的 酒店运营软件(PMS) 供应商中的排名——基于各细分市场中酒店经营者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | #5 224 条评价 | #36 14 条评价 |
| 中型(25-74 间客房) ▾ | #3 238 条评价 | #30 15 条评价 |
| 大型(75-199 间客房) ▾ | #3 51 条评价 | #36 2 条评价 |
| 超大型(200+ 间客房) ▾ | #8 7 条评价 | — |
按酒店类型
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| 精品酒店 ▾ | #4 248 条评价 | #38 12 条评价 |
| 豪华酒店 ▾ | #3 246 条评价 | #43 4 条评价 |
| 品牌/连锁酒店 ▾ | #4 145 条评价 | #37 6 条评价 |
| 长住酒店 ▾ | #4 49 条评价 | #47 1 条评价 |
按区域
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| 北美 | #52 4 条评价 | #59 1 条评价 |
| 欧洲 ▾ | #2 384 条评价 | #16 34 条评价 |
| 亚太 ▾ | #5 117 条评价 | — |
| 中东 ▾ | #1 21 条评价 | — |
When choosing between HotelTime PMS by HOTELTIME and Slope by Slope, you're primarily weighing a highly established, feature-rich PMS against an all-in-one cloud platform with a broad suite of integrated tools. Both aim to streamline your hotel operations, but they diverge in scope, regional presence, and user feedback. HotelTime offers a more mature product with extensive global deployment and a larger user base, especially in Europe and Asia. Slope, while newer and with fewer reviews, emphasizes ease of use and comprehensive management for independent and group hotels alike. Which solution aligns better with your hotel’s size, region, and operational complexity?
HotelTime PMS and Slope both seek to simplify hotel management, but their core strengths differ. HotelTime is a comprehensive cloud-based PMS with extensive integrations and features like guest CRM, ancillary revenue tracking, and drag-and-drop tapecharts, found in over 650 properties worldwide. Slope offers a unified platform that combines PMS, booking engine, channel manager, CRM, and revenue management into a single interface, designed for hotels of all sizes. While HotelTime emphasizes depth with robust reporting and operational modules, Slope prioritizes ease and speed for hotel staff. Are you prioritizing a mature, feature-heavy system or a flexible, all-in-one platform?
If your hotel needs a proven, scalable PMS with detailed operational modules, HotelTime is the better fit. It is well-suited for resorts, large properties, and groups, especially if regional presence and comprehensive integrations are important. Conversely, if your hotel requires an all-in-one, user-friendly platform to manage bookings, channel distribution, and guest relationships from a single dashboard, Slope is ideal. It’s especially advantageous if you prefer cloud-based simplicity with integrated marketing and payment tools. Property size, operational complexity, and regional considerations should guide your choice: HotelTime for depth, Slope for streamlined management.
HotelTime scores a 4.66/5 for ease of use, with reviews highlighting its intuitive interface and user-friendly design once familiarized. Users appreciate its straightforward workflows for reservations, reporting, and automation, but some note initial setup can be complex, requiring dedicated onboarding. Slope, rated at 4.94/5, excels in simplicity, with many users describing it as "perfect" and "easy to learn," thanks to its clean, modern interface. Support teams for both systems are highly responsive, but Slope’s fewer modules make it easier for staff to get up and running quickly. Edge: Slope.
HotelTime offers 43 shared features plus 8 exclusive modules, including integrated CRS, guest CRM, ancillary revenue, lobby kiosk, rules-based room assignments, and online checkout. Slope provides a slightly smaller set with 6 unique features such as mobile notes & tasks, guest app, shift planning, automated assignments, and centralized messaging. HotelTime’s comprehensive modules support complex operations and customization, while Slope’s unified platform facilitates rapid workflows and automation. For hotels seeking detailed operational tools, HotelTime has the edge; for ease and breadth, Slope leads. Edge: HotelTime.
HotelTime’s support team is rated at 4.73/5, with reviews praising quick responses and helpful onboarding, though some users suggest extended support hours could improve experience. Slope outperforms slightly with a 4.97/5 rating, with reviews consistently describing the support as "incredibly quick," "friendly," and "efficient." Both providers have satisfied customers, but Slope’s more recent reviews underline its support team’s responsiveness. If support quality is top priority, Edge: Slope.
HotelTime boasts 58 verified partners, including global players like SiteMinder, STR, and Umi Digital, offering extensive third-party integrations across channel management, revenue, and marketing tools. Slope has 11 verified partners, with key integrations like Booking.com and Taste F&B, but fewer overall. Shared partners include Lybra Tech and Customer Alliance, but HotelTime’s larger ecosystem makes it more adaptable for complex, multi-channel operations. Edge: HotelTime.
HotelTime’s overall rating of 4.83/5 is supported by 433 reviews, with recent ratings from 27 users in the last six months reinforcing its strong reputation. Reviews across various segments, especially resorts and city center hotels, consistently praise its stability, features, and support. Slope’s rating of 77.65/100 is based on fewer reviews (35), with many praising its simplicity but noting less depth. Given the volume and recency of HotelTime reviews, it holds a clearer advantage for hotelier trust. Edge: HotelTime.
Both systems have a base price of $600 per month, with no freemium options or implementation fees. HotelTime does not disclose a trial period, but users report that its pricing covers extensive features suitable for larger properties. Slope offers a 30-day trial, making it easier to test before committing. Ultimately, both are comparable in cost, but HotelTime’s broad feature set and proven track record justify its investment for hotels seeking depth.
Hotels that benefit from HotelTime include:
Not ideal if your hotel:
Hotels that should consider Slope include:
Not ideal if your hotel:
HotelTime PMS offers a proven, feature-rich platform with a strong global presence and extensive integrations, ideal for larger, complex properties. Its comprehensive modules support detailed operations, automation, and reporting, making it suitable for resorts, groups, and hotels seeking depth.
Slope is best for hotels prioritizing ease of use, quick deployment, and an all-in-one cloud platform with integrated marketing, booking, and guest management. Its simple interface and rapid onboarding serve independent hotels and chains aiming for streamlined management without extensive customization.
If your hotel needs a mature, scalable PMS with regional reach and detailed operational tools, HotelTime stands out. If you prefer a lightweight, unified platform that simplifies daily management and supports growth with ease, Slope is the better choice.
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
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会计与金融
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| RevPaR 和 ADR 报告 | ||
| 多币种 | ||
| 交易电子邮件(预订、作品集等) | ||
| 自动夜间审计 | ||
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营销与电子商务
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| 访客通信(短信) | ||
| 原生电子邮件营销 | ||
| 客人资料 | ||
| 客户关系管理 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 预订引擎 | ||
| 交易电子邮件(预订、作品集等) | ||
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管理和配置
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| 集中的用户和角色管理 | ||
| 多种语言 | ||
| 基于云 | ||
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用户管理
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| 访客通信(短信) | ||
| 客人资料 | ||
| 集中消息传递 | ||
| 交易电子邮件(预订、作品集等) | ||
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前台
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| 移动设备笔记和任务(语音转文本) | ||
| 移动应用 | ||
| 自动夜间审计 | ||
| 日历视图 | ||
| 多种语言 | ||
| 任务管理 | ||
| 自动提醒 | ||
| 客人资料 | ||
| 平板电脑/自助服务终端值机 | ||
| 付款请求 | ||
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| 自动空间优化 | ||
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群组管理
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宾客体验
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| 集成身份证和护照扫描仪 | ||
| 数字注册 | ||
| 访客应用 | ||
| 网上值机 | ||
| 在线结帐 | ||
| 来宾消息 | ||
| 交易电子邮件(预订、作品集等) | ||
| 身份证扫描和注册预填 | ||
| 大堂售货亭 | ||
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家政
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| 管家模块 | ||
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| 实时状态更新 | ||
| 自动分配 | ||
| 实时报告 | ||
| 轮班计划 | ||
| 员工信息 | ||
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付款
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| 集成支付终端和读卡器 | ||
| 直接计费 | ||
| 多币种 | ||
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| 付款请求 | ||
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预订管理
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| RevPaR 和 ADR 报告 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 综合 CRS | ||
| 拖放磁带图 | ||
| 费率管理 | ||
| 自动空间优化 | ||
| 基于规则的房间分配 | ||
| 交易电子邮件(预订、作品集等) | ||
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收入管理
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| RevPaR 和 ADR 报告 | ||
| 自定义费率 | ||
| 辅助收入跟踪 | ||
| 收益管理模块 | ||
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税务与合规
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| 符合 PCI 标准 | ||
| 符合 GDPR | ||
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支持与培训
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食品与饮料
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温泉
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我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"We needed to change an on-site system we were using as we wanted to move our operation forward. We achieved that with HotelTime systems. They are reliable, and stable and offer fea..."
该目标暂无已发布的案例研究。
"In 2018 we were choosing a system for our first completely self-service ART and design hotel. We decided on HotelTime and after 4 years I have to say that the choice was the right..."
该目标暂无已发布的案例研究。
酒店经营者喜爱的方面
评论中的一个共同主题是,HotelTime通过简洁直观的工作流程,减少了前台、收银和多部门操作的日常工作量。即使用户整体评价系统,也有人指出,过多的点击、弹窗... 评论中的一个共同主题是,HotelTime通过简洁直观的工作流程,减少了前台、收银和多部门操作的日常工作量。即使用户整体评价系统,也有人指出,过多的点击、弹窗或繁琐的编辑流程可能会拖慢员工速度,使培训或高峰期操作变得比必要的更困难。
用户经常提到HotelTime的支持团队是其主要优势,描述为响应迅速、联系方便、专业,且常能立即解决问题。多篇评论表示,这种响应速度减少了停机时间,使PMS在日常... 用户经常提到HotelTime的支持团队是其主要优势,描述为响应迅速、联系方便、专业,且常能立即解决问题。多篇评论表示,这种响应速度减少了停机时间,使PMS在日常运营中更易依赖,尤其是在前台或财务工作中酒店需要快速答复时。
评测者一致认为 HotelTime 在预订创建、编辑、房间可用性和房间块管理方面操作简便、速度快。该 PMS 被视为一款提升预订准确性、支持团队预订、帮助员工实时管理... 评测者一致认为 HotelTime 在预订创建、编辑、房间可用性和房间块管理方面操作简便、速度快。该 PMS 被视为一款提升预订准确性、支持团队预订、帮助员工实时管理入住率的工具,从而减少错误并加快前台工作流程。
酒店经营者提出异议的方面
许多评价强调HotelTime的账单和开票流程是其实际优势,特别是在预付款单、发票、单据匹配和收银工作方面。然而,用户也指出在发票编辑、过账日记账、拆分账单、... 许多评价强调HotelTime的账单和开票流程是其实际优势,特别是在预付款单、发票、单据匹配和收银工作方面。然而,用户也指出在发票编辑、过账日记账、拆分账单、押金、货币处理和会计对账方面存在一些摩擦,表明这是一个价值很高但流程复杂的环节。
一小部分但重要的评论涉及客人档案的处理,包括偏好存储、重复档案、客人历史和与文件关联的数据。用户希望拥有更丰富的客人档案,以及更清晰的合并或搜索操作,... 一小部分但重要的评论涉及客人档案的处理,包括偏好存储、重复档案、客人历史和与文件关联的数据。用户希望拥有更丰富的客人档案,以及更清晰的合并或搜索操作,以便员工能更快地为回头客提供服务,而无需创建重复记录或进行额外的手动清理。
排名更高的方面
独特功能
酒店经营者喜爱的方面
Users praise the intuitive and modern interface that facilitates quick learning and reduces training efforts, as reflected in reviews 76199 and 76154.... Users praise the intuitive and modern interface that facilitates quick learning and reduces training efforts, as reflected in reviews 76199 and 76154. This eases operations and reduces stress during peak periods.
正如评论 76207 中指出的,通过 SDI 通知导入客人登记数据和拒绝发票等自动化功能可提高运营效率。
模块有助于房间和任务的安排、简化客房服务任务和房间清洁组织,详见评论 76189。
酒店经营者提出异议的方面
建议的改进包括升级预订引擎图形(在评论 76199 中提到),以提升用户体验。
一些用户(例如评论 76189 中的用户)提到需要更新估算计算器模块,表明它与其他软件元素相比落后。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。HotelTime PMS 和 Slope 共享许多核心 Property Management Systems 功能,但各有独特的能力。HotelTime PMS 提供 60 个经验证的集成合作伙伴,而 Slope 提供 16 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速上手。Slope 在易用性方面领先,评分为 4.9/5 对比 4.7/5。寻找透明定价以及试用或演示选项。在各产品页面上按酒店规模筛选评价,了解与您类似的酒店的反馈。
HotelTime PMS:否。Slope:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店经营者客观比较酒店科技产品。HOTELTIME 的 HT Score 为 92,Slope 的为 75。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您酒店的情况量身定制的推荐