项目面板是一款免费工具,仅向已认证的酒店从业者开放。它通过简化调研流程和沟通环节,让采用新技术变得更轻松。
各产品在不同酒店规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店经营者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) ▾ | #1 592 条评价 | — |
| 中型(25-74 间客房) ▾ | #4 212 条评价 | — |
| 大型(75-199 间客房) ▾ | #5 42 条评价 | — |
| 超大型(200+ 间客房) | #13 4 条评价 | — |
按酒店类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | #2 473 条评价 | — |
| 豪华酒店 ▾ | #4 228 条评价 | — |
| 品牌/连锁酒店 ▾ | #6 116 条评价 | — |
| 长住酒店 ▾ | #2 93 条评价 | — |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 ▾ | #2 435 条评价 | — |
| 欧洲 ▾ | #7 163 条评价 | — |
| 亚太 ▾ | #3 226 条评价 | — |
| 中东 ▾ | #7 11 条评价 | — |
Choosing between Cloudbeds PMS and Tesipro hinges on your hotel's size, complexity, and growth ambitions. Cloudbeds offers a broad, integrated platform with a proven track record of recent, highly positive reviews; Tesipro appears more suited for specific setups, especially for independent or larger properties, but lacks recent review data. Your team needs to consider not just features but also user experience, support, and scalability when making this critical decision.
Cloudbeds and Tesipro both aim to streamline hotel operations, but they do so with different strengths. Cloudbeds provides an end-to-end platform that combines reservation management, channel distribution, revenue tools, and guest engagement in one interface, making it appealing for hotels seeking simplicity and scalability. Tesipro, by contrast, emphasizes quick setup and connectivity, especially for large hotel groups with complex needs or independent properties wanting flexible integrations. Do you prioritize a unified, easy-to-use system or tailored connectivity for larger operations?
If your hotel needs a comprehensive, easy-to-manage solution with an extensive partner network and robust analytics, Cloudbeds is the clear choice. Its over 1,070 reviews and recent 81 reviews in the last six months, with a 4.63/5 overall rating and 91% likelihood to recommend, demonstrate a widespread, satisfied user base, especially among boutique hotels and hostels. Conversely, if your hotel requires specialized setup for large-scale operations with rapid provider connections, Tesipro could be suitable—though its lack of recent reviews makes it less compelling at this moment.
Cloudbeds scores a remarkable 4.61/5 in ease of use, with many users citing its intuitive interface and straightforward onboarding process. Its mobile app and cloud-based architecture simplify daily operations and staff training, which is reflected in positive review quotes like “The platform’s intuitive and well-organized,” and “We can do more with less effort.” Tesipro's user experience isn’t well documented in recent reviews, but its focus on quick setup suggests a simplified initial experience. Edge: Cloudbeds.
Cloudbeds boasts 42 shared features and 22 unique functionalities, including analytics dashboards, inventory management, multi-lingual support, unlimited channels, revenue management, guest CRM, native email marketing, guest communication tools, drag-and-drop tapecharts, and more. Tesipro offers two exclusive features—guest CRM and guest profiles—and emphasizes rapid setup and provider connectivity. With a significant feature advantage and more mature, detailed functionalities, Cloudbeds clearly leads. Edge: Cloudbeds.
Cloudbeds scores 4.41/5 in customer support with recent reviews praising its responsiveness and helpfulness, such as users stating, “The support team is awesome and responsive.” Its support is frequently highlighted as a key strength in enabling smooth onboarding and problem resolution. Tesipro’s support ratings are unavailable, but its smaller team (31 employees) and limited review data make it difficult to assess. Edge: Cloudbeds.
Cloudbeds connects with 190 verified partners, including major OTAs, payment systems, and revenue tools, with 15 shared integrations with Tesipro. Its extensive marketplace features integrations with platforms like SiteMinder, RateGain, and Cloudbeds’ own ecosystem, supporting a diverse operational environment. Tesipro’s 25 verified partners are fewer, but its strength lies in rapid, straightforward connections, particularly for large hotel chains. For broad compatibility, Cloudbeds holds the advantage. Edge: Cloudbeds.
Cloudbeds' recent reviews indicate high satisfaction across various hotel segments, especially independent hotels, hostels, and boutique hotels, with an average rating of 4.63/5. Its recent review count of 81 and a 91% recommendation rate reflect ongoing, active user approval. Tesipro’s absence of recent reviews means we cannot assess current user sentiment, but its longstanding presence suggests stability. Given the data, Cloudbeds’ high and recent ratings give it a clear edge. Edge: Cloudbeds.
Cloudbeds charges a base price of $600/month, with no freemium or trial options listed. Tesipro's pricing starts at $1,300, with no additional details on discounts or trial periods. The higher cost of Tesipro could be justified by its specialized setup, but Cloudbeds’ more transparent and competitive pricing offers better value for most hotels seeking a comprehensive system.
Not ideal if you operate a small property with minimal tech needs or require offline functionality.
Not ideal if your hotel needs a fully integrated, intuitive platform with extensive built-in features or recent user reviews.
Cloudbeds offers a well-rounded, highly rated platform with a proven track record of recent, positive reviews. Its extensive features, ease of use, and broad integrations make it suitable for hotels aiming for growth, operational efficiency, and improved guest experience. Tesipro provides a competitive connection-focused system, likely better suited for large, complex properties with specific integration needs, yet lacks current user feedback to confirm ongoing satisfaction.
If your hotel values a mature, all-in-one platform with high user satisfaction and active support, Cloudbeds is the clear choice. However, if your operations demand rapid provider connectivity and customization at a potentially higher cost, Tesipro might meet those niche needs, though at the expense of less recent validation. Make your decision based on your property’s size, complexity, and growth strategy—Cloudbeds stands out as the more dependable, reviewed, and versatile option right now.
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
| 功能 |
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|---|---|---|
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▾
会计与金融
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| 直接计费 | ||
| RevPaR 和 ADR 报告 | ||
| 多币种 | ||
| 交易电子邮件(预订、作品集等) | ||
| 自动夜间审计 | ||
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▾
营销与电子商务
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| 访客通信(短信) | ||
| 原生电子邮件营销 | ||
| 客人资料 | ||
| 客户关系管理 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 预订引擎 | ||
| 交易电子邮件(预订、作品集等) | ||
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▾
管理和配置
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| 集中的用户和角色管理 | ||
| 多种语言 | ||
| 基于云 | ||
| 在前提 | ||
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▾
用户管理
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| 访客通信(短信) | ||
| 客人资料 | ||
| 集中消息传递 | ||
| 交易电子邮件(预订、作品集等) | ||
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▾
前台
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| 移动设备笔记和任务(语音转文本) | ||
| 移动应用 | ||
| 自动夜间审计 | ||
| 日历视图 | ||
| 多种语言 | ||
| 任务管理 | ||
| 自动提醒 | ||
| 客人资料 | ||
| 平板电脑/自助服务终端值机 | ||
| 付款请求 | ||
| 集中消息传递 | ||
| 自动空间优化 | ||
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▾
群组管理
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| 组功能 | ||
| 自动空间优化 | ||
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▾
宾客体验
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| 集成身份证和护照扫描仪 | ||
| 数字注册 | ||
| 访客应用 | ||
| 网上值机 | ||
| 在线结帐 | ||
| 来宾消息 | ||
| 交易电子邮件(预订、作品集等) | ||
| 身份证扫描和注册预填 | ||
| 大堂售货亭 | ||
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▾
家政
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| 管家模块 | ||
| 家政移动应用程序 | ||
| 实时状态更新 | ||
| 自动分配 | ||
| 实时报告 | ||
| 轮班计划 | ||
| 员工信息 | ||
| 在线结帐 | ||
|
▾
付款
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| 集成支付终端和读卡器 | ||
| 直接计费 | ||
| 多币种 | ||
| 交付过程 | ||
| 付款请求 | ||
|
▾
预订管理
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| RevPaR 和 ADR 报告 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 综合 CRS | ||
| 拖放磁带图 | ||
| 费率管理 | ||
| 自动空间优化 | ||
| 基于规则的房间分配 | ||
| 交易电子邮件(预订、作品集等) | ||
|
▾
收入管理
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| RevPaR 和 ADR 报告 | ||
| 自定义费率 | ||
| 辅助收入跟踪 | ||
| 收益管理模块 | ||
| 基本定价 | ||
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▾
税务与合规
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| 符合 PCI 标准 | ||
| 符合 GDPR | ||
| SOC2 投诉 | ||
| 税务配置 | ||
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▾
支持与培训
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| 在线 24/7 支持 | ||
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▾
食品与饮料
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| EPoS | ||
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▾
温泉
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| 水疗和健康模块 |
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"I have not worked with a company that has such good customer service as Cloudbeds has. It's miles ahead."
该目标暂无已发布的案例研究。
"The biggest benefit of Cloudbeds' platform is its flexibility. I can access reporting online from anywhere. Everything is smoother with Cloudbeds."
该目标暂无已发布的案例研究。
"Cloudbeds is like if Apple made a property management system. The ease of use is super simple and straightforward for guests and our staff. It’s very intuitive and just makes sense..."
该目标暂无已发布的案例研究。
酒店经营者喜爱的方面
Cloudbeds 常被描述为直观且易于学习,这减少了新员工的培训时间,并帮助酒店快速采用系统。评论者也重视教程、大学资源和入职帮助,尽管一些人要求重新培训或获... Cloudbeds 常被描述为直观且易于学习,这减少了新员工的培训时间,并帮助酒店快速采用系统。评论者也重视教程、大学资源和入职帮助,尽管一些人要求重新培训或获得更深入的高级功能指导。
支持是一个主要主题,许多用户赞扬在能够联系到人工时获得的快速帮助和知识丰富的客服。最常见的抱怨是依赖聊天机器人/电子邮件工作流程以及缓慢的升级处理,这... 支持是一个主要主题,许多用户赞扬在能够联系到人工时获得的快速帮助和知识丰富的客服。最常见的抱怨是依赖聊天机器人/电子邮件工作流程以及缓慢的升级处理,这对于可能影响客人体验和收入的紧急前台问题来说是有问题的。
用户反复表示 Cloudbeds 的日历是产品中最清晰的部分,为前台团队提供快速查看入住情况、房型、预订状态和每日预订的功能。它帮助酒店更高效地管理入住、退房、... 用户反复表示 Cloudbeds 的日历是产品中最清晰的部分,为前台团队提供快速查看入住情况、房型、预订状态和每日预订的功能。它帮助酒店更高效地管理入住、退房、拆分住宿和房间变更,减少繁忙操作中的错误。
酒店经营者提出异议的方面
审阅者经常提到发票模板、收据、账单审核以及集中式客人账单对于日常运营和客人退房的帮助。同时,添加额外项目的账单流程可能操作繁琐,一些用户希望在Cloudbed... 审阅者经常提到发票模板、收据、账单审核以及集中式客人账单对于日常运营和客人退房的帮助。同时,添加额外项目的账单流程可能操作繁琐,一些用户希望在Cloudbeds中拥有更强的税务、货币和会计处理功能,而不是使用单独的系统。
一个常见的批评是移动应用缺乏足够的操作深度,无法满足移动工作人员的需求。评论者希望在应用中直接进行预订创建、可用性管理、通知、日历访问等操作,而无需切... 一个常见的批评是移动应用缺乏足够的操作深度,无法满足移动工作人员的需求。评论者希望在应用中直接进行预订创建、可用性管理、通知、日历访问等操作,而无需切换到电子邮件或桌面。
独特功能
评分差异最大的方面
这取决于您的需求。Cloudbeds PMS 和 Tesipro 共享许多核心 Property Management Systems 功能,但各有独特的能力。Cloudbeds PMS 提供 199 个经验证的集成合作伙伴,而 Tesipro 提供 25 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速上手。Cloudbeds PMS 在易用性方面领先,评分为 4.6/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按酒店规模筛选评价,了解与您类似的酒店的反馈。
Cloudbeds PMS:否。Tesipro:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店经营者客观比较酒店科技产品。Cloudbeds 的 HT Score 为 100,Tesipro 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您酒店的情况量身定制的推荐