The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 372 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Stayntouch 表现出色 在 ease of use and customer support 方面 — 尤其适合 brand 类型的物业 (4.9/5) ,拥有独特功能如 Revenue management module and Ancillary revenue tracking.
Tesipro 表现出色 ,拥有独特功能如 Guest CRM and Guest profiles.
基于 HTR 上 372 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | From $800/mo | From $1,300/mo |
| 经验证的评价 | 372 | 0 |
在分析了 372 条经验证的评价后,Stayntouch 用户最看重其 用户友好界面, 整合与入职, 系统性能和可靠性,而 Tesipro 用户则强调 。点击任意主题查看评价者的反馈。
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报告和分析
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) ▾ | #18 51 条评价 | — |
| 中型(25-74 间客房) ▾ | #5 208 条评价 | — |
| 大型(75-199 间客房) ▾ | #7 29 条评价 | — |
| 超大型(200+ 间客房) ▾ | #2 58 条评价 | — |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | #6 220 条评价 | — |
| 豪华酒店 ▾ | #6 180 条评价 | — |
| 品牌/连锁酒店 ▾ | #3 152 条评价 | — |
| 长住酒店 ▾ | #14 17 条评价 | — |
按区域
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| 北美 ▾ | #4 262 条评价 | — |
| 欧洲 ▾ | #12 64 条评价 | — |
| 亚太 | #21 3 条评价 | — |
Choosing between Stayntouch and Tesipro hinges on your hotel’s operational needs and strategic priorities. Both claim to streamline hotel management, but Stayntouch’s established market presence and extensive review base suggest a more refined, user-approved platform.
Stayntouch offers a cloud-based PMS with a focus on user-friendliness and integration, while Tesipro positions itself as a flexible solution tailored for independent and large hotel groups. Does your hotel prioritize proven usability and broad vendor support? Or are you seeking a customizable platform for complex operations? Let’s compare.
Stayntouch’s strength lies in its broad adoption by hotels across multiple segments, backed by 317 recent reviews and a high 4.56/5 overall rating. Its recent reviews, especially in the last six months, reflect ongoing satisfaction and product stability. Tesipro, with no recent reviews, offers limited current user feedback, making it difficult to gauge its present performance.
While Stayntouch emphasizes ease of use, mobile check-in, and intuitive interfaces, Tesipro markets itself as a setup-oriented solution for complex environments. The two platforms diverge significantly: Stayntouch focuses on guest experience and staff efficiency, whereas Tesipro seems geared toward customizable, large-scale operations. Which aligns best with your hotel’s focus?
If your hotel needs a proven, easy-to-implement PMS with high user satisfaction, go with Stayntouch. It’s ideal for boutique hotels, city center properties, and those seeking quick onboarding with minimal disruption. For hotels that prioritize extensive integrations, multi-property management, and a flexible setup for complex operations, Tesipro could appeal—though lack of recent reviews makes its current performance uncertain.
Your team should lean toward Stayntouch if you value a highly rated platform with strong support, ease of use, and a track record of enhancing operational efficiency. Conversely, if your hotel operates across multiple regions with complex setups, and you are comfortable with less current user feedback, Tesipro might be worth exploring.
Stayntouch enjoys a near-perfect ease of use rating of 4.7/5, with 317 reviews emphasizing its intuitive, mobile-friendly interface. Users praise its straightforward navigation, quick onboarding, and minimal staff training, with many noting how it simplifies daily operations. Support and onboarding are also highly rated at 4.68/5, with positive quotes about their helpful and responsive service.
Tesipro, however, lacks recent reviews entirely, making it impossible to assess its current usability or user experience. Its target audience suggests a setup-heavy platform, but without user feedback, its ease of use remains unverified.
Edge: Stayntouch.
Stayntouch offers 39 shared features with Tesipro, plus 10 unique ones like revenue management, guest profiles, guest app, drag-and-drop tapechart, and SMS communication. These features support a broad range of hotel operations, from revenue optimization to contactless guest interactions.
Tesipro provides five exclusive features, including a spa & wellness module, guest CRM, and employee messaging. While valuable, these are less comprehensive than Stayntouch’s offerings. With more features and a proven track record, Stayntouch’s feature set appeals to hotels seeking a full-suite PMS.
Edge: Stayntouch.
Stayntouch’s customer support and onboarding are rated 4.68/5, with reviews highlighting efficient, friendly service and excellent training. Hoteliers say their support team “goes out of their way,” and the onboarding process is smooth, with some noting standout reps who aided system transition.
Tesipro, lacking recent reviews and detailed feedback, cannot be confidently evaluated. Its support quality and responsiveness remain unverified, making Stayntouch the safer choice for reliable assistance.
Edge: Stayntouch.
Stayntouch boasts 188 verified partners, including industry giants like SiteMinder, Onity, IDeaS, and Cendyn. It also offers integrations with popular third-party systems like RoomPriceGenie and STAAH at no extra cost, supporting a versatile ecosystem.
Tesipro has only 25 verified partners, with some shared connections but fewer total integrations. Its limited partner network suggests less flexibility in connecting with other systems essential for modern hotel management.
Edge: Stayntouch.
Stayntouch’s reviews are recent, with 26 in the last six months, and a likelihood to recommend of 94%. Hotels across segments, especially boutique and independent hotels, rate it highly, with an average rating of 4.56/5. Recent testimonials praise its ease of use, mobile functionality, and support.
Tesipro, with no recent reviews, cannot be rated reliably. Its absence from current feedback makes it difficult for hoteliers to assess its performance or satisfaction levels.
Edge: Stayntouch.
Stayntouch charges a base price of $800 per month, with no freemium, monthly flat fee, or per-room charges. Its transparent pricing includes no implementation fee and no trial period, simplifying budgeting.
Tesipro costs $1,300 per month, also without additional fees or trial offers. The higher price might reflect its setup focus but offers less recent evidence of value for that investment.
Not ideal if:
Not ideal if:
Stayntouch and Tesipro both aim to streamline hotel management, but their market presence and review data tell a clearer story. Stayntouch’s extensive recent reviews, high ratings, and broad feature set make it the more reliable choice today.
Choose Stayntouch if your hotel values ease of use, proven support, and a rich ecosystem of integrations. It excels in serving boutique, independent, and city hotels that want to improve operational efficiency and guest satisfaction.
Opt for Tesipro only if your hotel is a large, complex operation needing extensive customization and integration, and you are comfortable with less recent user feedback. Its niche features may suit specific large-scale environments, but the lack of recent reviews diminishes confidence.
In conclusion, for most hotels actively evaluating a PMS, Stayntouch offers a more tested, supported, and highly-rated solution—making it the safer, smarter pick today.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | From $800/mo | From $1,300/mo |
根据 HTR 的产品数据库,Stayntouch 和 Tesipro 共享 39 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| EPoS | ||
| 员工信息 | ||
| 基本定价 | ||
| 客人资料 | ||
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| 客户关系管理 | ||
| 收益管理模块 | ||
| 水疗和健康模块 | ||
| 访客应用 | ||
| 身份证扫描和注册预填 | ||
| 辅助收入跟踪 |
显示主要差异。这两款产品之间还有 3 项功能存在差异。
我们分析了 5 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"Before leveraging Stayntouch PMS and Owner Relations, much of our old accounting processes were completed manually, including printing and hand-delivering statements to units, and..."
该目标暂无已发布的案例研究。
"As an independent hotel that runs above 100% occupancy on many nights, the TWA Hotel finds Stayntouch integral to our operations."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
该系统直观的设计便于操作,非常适合快速培训新员工。其醒目的视觉和组织元素有助于加快任务执行速度,提升员工能力,从而改善与顾客的互动体验。
Stayntouch 以其无缝集成和流畅的上手流程而著称,这得益于 David 和 Julia 等员工提供的个性化支持。这些员工提供的指导被认为非常宝贵,尤其是在系统过渡和设... Stayntouch 以其无缝集成和流畅的上手流程而著称,这得益于 David 和 Julia 等员工提供的个性化支持。这些员工提供的指导被认为非常宝贵,尤其是在系统过渡和设置方面。
Stayntouch 的服务总体可靠,很少出现重大故障,并通过云端提供持续支持。尽管总体评价良好,但一些用户也对公司快速发展背景下解决复杂问题的速度表示担忧。
酒店从业者提出异议的方面
虽然用户普遍称赞其易于访问且支持运营的报告,但他们也指出需要更具适应性的报告功能。一些报告缺乏细节或难以操作,凸显了可定制分析解决方案的必要性。
客房分配和客房服务功能因提升运营效率而获得积极反馈。然而,用户希望客房日志查看和任务安排功能能够得到改进,以满足特定的管理需求。
独特功能
评分差异最大的方面
这取决于您的需求。Stayntouch 和 Tesipro 共享许多核心 Property Management Systems 功能,但各有独特的能力。Stayntouch 提供 192 个经验证的集成合作伙伴,而 Tesipro 提供 25 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Stayntouch 在易用性方面领先,评分为 4.7/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Stayntouch:否。Tesipro:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Stayntouch 的 HT Score 为 91,Tesipro 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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