面向酒店运营商的完全集成、数据驱动的宾客体验平台
收益管理
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Revenue Management 中受歡迎
熱門搜尋
最佳 收益管理系统 的 2026
利用动态定价、需求预测和自动化数据洞察实现收益最大化。
最佳 渠道经理 的 2026
酒店分销软件，可同步第三方渠道的价格、空房情况和库存信息
最佳 商业智能 的 2026
告别电子表格，利用现代商业智能工具可视化数据，挖掘隐藏的洞察。
精選應用程式
Sorry, this functionality is only available for verified hoteliers
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Tock
5.0 (10 评论)
HT评分
100 分中的 0 分
Hotel Tech Score 是一个综合排名，包括关键信号，例如：用户满意度、评论数量、评论新近度和供应商提交的信息，以帮助买家更好地了解他们的产品。
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
超過 50% 的 Tock’s 評論來自 United States。
什麼是Tock？
成立于{{founded_year}} | 总部位于{{headquarters}} | {{employee_count}} 名员工
Tock 是一款全面的预订、客人和餐桌管理系统，旨在彻底改变餐饮业。该软件通过提供强大的功能来简化运营，从而提高各种规模餐厅的效率和盈利能力。它通过创新的票务系统解决了预订处理、客人体验和缺席率等关键挑战。通过整合这些功能，Tock 帮助企业降低员工成本并最大限度地减少因取消预订而造成的收入损失。它提供了一种无缝解决方案，可轻松融入当前的业务运营，让餐馆老板专注于提供卓越的就餐体验。
由人工智能驱动
此描述由 AI 生成，它分析了以下来源，总结了 Tock 产品、功能和能力的描述。利用用户生成的经过验证的数据源，我们可以为酒店经营者生成更有帮助、更现实的描述，避免促销和夸张。
来源
经过核实的酒店经营者点评
经过验证的专家建议
描述由 Tock 提供
虽然结合经过验证的用户评论和行业专家的分析来创建更加平衡的内容很重要，但供应商描述其整体公司和愿景的方式也可以揭示他们独特的观点或经营方式，这就是为什么人工智能也会吸收这些信息来添加更多的背景来描绘公司所说的内容与用户和行业专家所说的内容。
Tock 提供的描述:
"Tock 是一个综合工具箱，旨在从根本上改变餐厅思考和经营业务的方式。这包括一个强大的预订、客人和餐桌管理系统，适用于全球各种规模的餐厅。 Tock 成立于 2014 年，但这个想法早在几年前就源于一种简单的挫败感。 Nick Kokonas 和厨师 Grant Achatz 于 2005 年在国际上大张旗鼓地开设了 Alinea - 现在是常年米其林三星级餐厅，被广泛认为是世界上最好的餐厅之一。多年来，他们每年花费 140,000 美元聘请专门管理预订的员工，平均每年因取消预订而损失 260,000 美元。确信必须有更好的方法，尼克开始研究一个粗糙的票务系统。自制平台取得了成功。不久之后，尼克与谷歌芝加哥工程办公室的创始人布莱恩·菲茨帕特里克 (Brian Fitzpatrick) 一起创立了 Tock，将这个简单的想法变成了一个强大的产品，并配备了餐厅成功所需的所有工具。"
常见问题解答
功能
Tock 沒有任何好處或用例可用
特征
Tock 的評論總結
使用方便
5.0/5
客户支持
5.0/5
投资回报率
4.8/5
执行
4.8/5
被推荐
成就
该供应商的趋势得分正在上升，Tock 是 餐厅预订软件 类别中 #4 最热门的产品（在 12 中），也是全球酒店技术生态系统中 #1114 最热门的产品。 HTR 评估供应商在市场上的实时活动，让买家了解产品是否正在增长势头
学到更多Tock’s 客户支持流程尚未经过验证 Hotel Tech Report.
Learn more about this achievement in the official press release该供应商未达到卓越证书的最低标准，该证书颁发给体现透明文化并受到客户高度推荐的供应商。有关详细信息，请参阅帮助中心。
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence推荐用途
Tock 的定價
根据要求提供定价
Tock 选择不在其个人资料中共享常规定价，但您可以在下面请求报价。这通常表明定价灵活，因此建议获取多个报价以进行协商。
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Simplify restaurant reservations, guest experiences, and table management in one connected platform.
酒店评级
正在尋找特定資訊嗎？
10
Tock understands the nuances of independent restaurant events and experience management.
Senior Director, Restaurant Marketing & Strategy 从 100 to 199 房间 精品酒店 在 San Francisco (United States)
已验证
8 年前
We are working with Tock to explore ways of bringing our hotel and restaurant properties to life through events and experiences & this platform understands our unique needs.
United States
United States
Senior Director, Restaurant Marketing & Strategy
大型酒店
10
So Happy To Work with Tock!
Food and Beverage Manager 从 100 to 199 房间 旅馆及早餐 在 Miami Beach (United States)
已验证
8 年前
From the moment Tock was introduced to our operation, we knew that we would love it! Tock keeps us organized with all of the F&B events that we have each month, it allows us to have a very clear view of our revenue and it also allows our gusts to book in just a few minutes. I am also impressed with their support team- they don't leave a que...
United States
United States
Food and Beverage Manager
大型酒店
10
Tock is supportive and intuitive and provides a thoughtful approach to many industry challenges
Operations Manager 从 旅馆及早餐 在 Baltimore (United States)
已验证
8 年前
This software provides a thoughtful approach to many industry challenges and the support team has simplified the set up process in our new restaurant. Opening in Washington, DC, is about networking and maintaining relationships with the right people, Tock has given us the ability to build our guest database and create a solid foundation fo...
United States
United States
Operations Manager
10
Review of Tock Tix by The Black Swan at Oldstead (UK)
Reservations Manager 从 10 to 24 房间 旅馆及早餐 在 Fearby (United Kingdom)
已验证
8 年前
The service standards are fully backed up with the performance of the software. Claims by Tock that their state of the art booking system would operate without a glitch have been fully supported by the evidence of our time using the system. The customer support is thorough and intuitive and should the answer not be simple to find, then thei...
United Kingdom
United Kingdom
Reservations Manager
小型酒店
10
A+ Customer Service & Ease of Use! Don't hesitate to reach out to Tock with any initial questions! The Tock team is eager and quick to help even if you're not a paying customer, they're just wonderful like that!
Marketing Manager 从 200 to 499 房间 精品酒店 在 Los Angeles (United States)
已验证
8 年前
Fast, responsive, anticipatory service of customer needs; easy to navigate set up process; understand their customer's needs and deliver a platform that fits those specific needs to a T.
United States
United States
Marketing Manager
大型酒店
10
The most dynamic reservation system out there
Restaurant General Manager 从 100 to 199 房间 精品酒店 在 San Francisco (United States)
已验证
8 年前
Tock is dynamic and eminently customizable. It's a service that is in service of people that serve. It is a wonderful tool that can accommodate any whims or new ideas you may have for your business.
United States
United States
Restaurant General Manager
大型酒店
10
Game changing: Tock increases revenue, improves the guest experience and provides outstanding support
Operations Manager 从 25-49 房间 精品酒店 在 New York City (United States)
已验证
8 年前
Using Tock has allowed us to successfully throw events both big and small in addition to the standard dining reservations. The support team from Tock is outstanding! They are very quick to respond and their understanding of our unique needs is invaluable.
Frequency of use: Weekly
Other tools previously used: SEVENROOMS, Eventbrite...
United States
United States
Operations Manager
小型酒店
10
St Regis Atlanta Tock Review: Using Tock for events is a no-brainer. The price is competitive and their tools are tailor built for restaurants like us. I highly recommend for any special event to ensure the best customer satisfaction.
Food and Beverage Manager 从 100 to 199 房间 豪华酒店 在 Atlanta (United States)
已验证
8 年前
1. TOCK has tremendously improved our marketing capability by providing a website that people feel confident and comfortable with. Our guests have enjoyed creating profiles to save their personal information for easier bookings year after year.
2. Our hotel has seen a tremendous increase in revenue due to TOCKs payment policy. Our guest...
United States
United States
Food and Beverage Manager
大型酒店
10
Innovative reservation management system that is more cost effective than Open Table and works better with us as partners...Tock Rocks!
Regional Director of Restaurant Operations 从 100 to 199 房间 精品酒店 在 San Francisco (United States)
已验证
8 年前
Tock is an innovative reservation management system, that allows us to sell unique experiences to our guests, which is the essence of our goal every day. They are more cost effective than Open Table and work better with us as partners.
Previous Products Used: Seven Rooms, Open Table, Resi, Chef's Table
Usage: Daily
United States
United States
Regional Director of Restaurant Operations
大型酒店
10
I have worked in the hospitality industry for 20 years and Tock is hands down the best reservation software I've ever used.
General Manager 从 100 to 199 房间 旅馆及早餐 在 San Luis Obispo (United States)
已验证
8 年前
We started using Tock almost 2 years ago now. We were one of the first to start using Tock after it went public. Since then we have seen Tock upgrade and improve from what was already amazing software to use. As with learning of any new software it took time for me to learn all the ins and outs but no matter what, any time of day, there wa...
United States
United States
General Manager
大型酒店
- 1
Tock 的整合
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支持
未验证
Tock 的客户支持流程尚未获得酒店技术报告的认证。 我们建议在演示通话期间参考 GCSC 评分标准，以确保该供应商拥有强大的流程来支持客户。
查看支持认证
帮助中心
产品更新
支持未經驗證
該供應商尚未獲得 GCSC 認證，因此《飯店技術報告》無法驗證其支援流程。
2026
该供应商缺少关键支持信息
该供应商似乎不具备基本的支持要素。 提供顶级支持的供应商为客户维护知识库帮助中心和产品更新变更日志。
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