10 個最佳 HotelFeedback 替代品 2026

0
HT Score
HotelFeedback 根据日期安排向您的客人发送有关服务质量的问题。当客人在结账前使用您的 WiFi 时,您可以联系他们并提高您的排名。您可以在客人每次连接到酒店 WiFi 时向他们宣传您的酒店服务和优惠。您可以为您的酒店服务创建横幅或将其重定向到外部网页或 Facebook 页面。此外,您的客人可以访问酒店的私人社交网络。他们从其他客人那里发现有用的建议,提出建议并询问其他客人附近有什么。与其他商务旅客建立联系并结识新朋友。 HotelFeedback 的优势在于您在客人入住酒店期间了解他们的所有信息,并且: - 您在客人结账前了解他们的评分 - 您有时间以负面评论回应不满意的客人并宣传正面评论在 Tripadvisor 和其他点评网络渠道中 - 您通知客人您在入住期间提供的优惠和独家服务HotelFeedback 根据日期安排向您的客人发送有关服务质量的问题。当客人在结账前使用您的 WiFi 时,您可以联系他们并提高您的排名。您可以在客人每次连接到酒店 WiFi 时向他们宣传您的酒店服务和优惠。您可以为您的酒店服务创建横幅或将其重定向到外部网页或 Facebook 页面。此外,您的客人可以访问酒店的私人社交网络。他们从其他客人那里发现有用的建议,提出建议并询问其他客人附近有什么。与其他商务旅客建立联系并结识新朋友。 HotelFeedback 的优势在于您在客人入住酒店期间了解他们的所有信息,并且: - 您在客人结账前了解他们的评分 - 您有时间以负面评论回应不满意的客人并宣传正面评论在 Tripadvisor 和其他点评网络渠道中 - 您通知客人您在入住期间提供的优惠和独家服务

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10 Alternatives & Competitors to HotelFeedback

#1

Everguest

Discover the power of our Hospitality SurvAI, enhanced by EVI, our advanced AI system. Capture live feedback during stays or meals with our user-friendly surveys. Choose from built-in questionnaires or create custom surveys using a simple drag-and-drop interface. Easily share surveys via QR codes, direct email, or contact lists, ensuring you reach guests conveniently and efficiently. EVI analyzes feedback to convert sentiments into actionable data, providing deep insights into guest experiences and preferences. Save time with automatic report generation and AI-driven analysis. These features streamline processes, allowing your staff to focus on enhancing the guest experience.
#2
#3

CustomerCount

如果客户忠诚度处于您的业务运营的最前沿,并且您正在寻找一种通用的方法来衡量这种忠诚度与您的竞争对手的对比,那么您是时候使用净推荐值调查了。凭借数十年的经验,CustomerCounter 可以消除客户忠诚度的猜测工作,并为您提供日常使用的可操作信息。

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#4

Loopon

22
HT Score
来自您自己的客人的诚实反馈数量比任何公共评论网站都多,这是战略决策和运行快速实验的最佳数据来源,可立即获得客人满意度的结果。我们的使命是将酒店与客人沟通所需的所有工具统一在一个美观且易于使用的系统中,从而为酒店提供最佳的数字化客人沟通方式。我们的工具集成了入住前欢迎电子邮件和免佣金追加销售、入住后聊天和反馈、入住后反馈和声誉管理以及下次入住营销活动和网站聊天。通过单一工具中的所有客人沟通,酒店能够提供由单一对话和体验组成的客人旅程,酒店能够通过每条消息了解更多关于客人的信息。

Reviewers say compared to HotelFeedback, Loopon is

  • Better at support
  • Faster to reach ROI
  • Easier to use
  • More highly recommended
  • More features
  • More press mentions
  • Worse for: Bed & Breakfast & Inns, Boutique Hotels, Branded Hotels, City Center Hotels, Airport/Conference Hotels, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts

RECENT HOTELIER RECOMMENDATIONS

Guest Relations/Receptionist in Kabelsketal (Germany)

Hotel Manager in Gardena (United States)

See all Loopon Reviews
#5

Feedier

一个直观的平台,可自动收集实时反馈,提供清晰的可量化见解并促进大规模行动。
#6

GuestRevu

100
HT Score
• 试用GuestRevu LITE • 永久免费 • guestrevu.com/get-guestrevu-lite • 可定制的调查反映您品牌的外观和感觉,同时询问您的企业需要回答的问题。动态智能调查会提出相关问题,以深入了解客人体验的核心(在我们的网站上请求演示,链接如下)。多项调查可帮助您分析产品的不同方面、不同的聚会规模或房间类型——收集客人对最重要的问题的反馈

Reviewers say compared to HotelFeedback, GuestRevu is

  • Better at support
  • Faster to reach ROI
  • Easier to use
  • More highly recommended
  • More features
  • More press mentions
  • Worse for: Bed & Breakfast & Inns, Boutique Hotels, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Motels, Other, Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas

RECENT HOTELIER RECOMMENDATIONS

Chief Operating Officer

Interim Hotel Manager

See all GuestRevu Reviews
#7

Revinate

63
HT Score
通过提高评论量来提高在线评级和排名。为 TripAdvisor 或 Google 征求客人调查并收集评论,以最大限度地利用客人的反馈。向 TripAdvisor 发布调查的 Revinate Surveys 客户发现新评论量平均增加了 409%。将您的 TripAdvisor 排名提高 15% 或更多。

Reviewers say compared to HotelFeedback, Revinate is

  • Better at support
  • Faster to reach ROI
  • Easier to use
  • More highly recommended
  • More features
  • More press mentions
  • Worse for: Bed & Breakfast & Inns, Boutique Hotels, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Motels, Other, Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas

RECENT HOTELIER RECOMMENDATIONS

Director of Operations - Rooms in San Antonio (United States)

Chargée de Communication & Webmarketing in Paris (France)

See all Revinate Reviews
#8

Benbria

Loop CX® 调查用于衡量客户体验,包括在线和离线的忠诚度、满意度和努力。 Loop CX 调查项目使您可以使用多种 CX 问题类型轻松设计客户体验调查,并将其分发到各种渠道,以使用信息亭以及使用电子邮件、链接、二维码、移动应用程序进行数字化收集反馈和网站。现有的调查解决方案不会按位置和/或房间汇总结果,也没有可配置的操作,让您可以参与实时对话以进行跟进并创建票证来管理问题直至解决。在调查项目中通过 Loop® 收集的见解可以在每个项目中轻松可视化,并可导出为 PDF 和其他文件格式,以支持每月和每季度的业务审查。
#9

Customer Alliance

87
HT Score
设计完美的客户沟通。根据关键日期(例如预订、入住或退房日期以及他们的客户资料)自动化您的客户收到的消息。确保您的客户在抵达前收到他们需要的信息,甚至借此机会向您的客人追加销售服务以最大化收入。

Reviewers say compared to HotelFeedback, Customer Alliance is

  • Better at support
  • Faster to reach ROI
  • Easier to use
  • More highly recommended
  • More features
  • More press mentions
  • Worse for: Bed & Breakfast & Inns, Boutique Hotels, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Motels, Other, Resorts, Vacation Rentals & Villas

RECENT HOTELIER RECOMMENDATIONS

Inhaber

chargée de communication

See all Customer Alliance Reviews
#10

Guest Service

Guest satisfaction is a very important and decisive issue in the competition of hotels. It is one of the most influential factors in a guest’s decision to book a hotel. In fact, according to many studies, “guest satisfaction”, that is, the comments made about the hotel, is more important and decisive than the price of the hotel.

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