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The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Cubilis channel manager works well for distribution of major OTAs booking.com and Expedia. The extranet is fairly easy to use.
您不喜欢或认为可以改进的地方是什么?
By having worked with half a dozen of different channel managers from the largest ones in the industry all the way to small providers, and being managing revenue and distribution for a hotel group, serviced apartment group and individual hotels I must say Cubilis channel manager is not my number one pick.
Technically it is not the best solution in my experience for advanced revenue management and distribution. Sales process, onboarding process and support work ok but make sure they really understand your business case and truly aim for your success. Even though the service is ok my experience is the team is lacking transparency from support to sales. The account management team hears you but seems that they don't really listen. When problems occur transparency and taking responsibility would help a lot in order to fix issues but unfortunately this is something I did not experience with them.
For some reason Cubilis continued to struggle with Airbnb from the start. In 12 months time they were not able to get the connectivity fixed. Make sure to double check the status of Airbnb connectivity if this is essential part of your distribution strategy.
1.0
糟糕的
使用方便
3.0/5
客户支持
2.0/5
投资回报率
1.0/5
执行
2.0/5
Cubilis channel manager works well for distribution of major OTAs booking.com and Expedia. The extranet is fairly easy to use.
They are always available for any question or problem. The staff is internal to the company, I know them and they know how I work. It is very important for me.
They helped me to set my organisation, according to my requirements. Today, I can work easily and quickly.
您不喜欢或认为可以改进的地方是什么?
The user interface is not very user-friendly, but once understood, very practical
5.0
出色的
使用方便
4.5/5
客户支持
5.0/5
投资回报率
5.0/5
执行
N/A
They are always available for any question or problem. The staff is internal to the company, I know them and they know how I work. It is very important for me.
They helped me to set my organisation, according to my requirements. Today, I can work easily and quickly.
Very good Partner
We have been working for many years with Stardekk and they have always followed us in our development and have developed very good products. The staff are very responsive and are open to new ideas for development
您不喜欢或认为可以改进的地方是什么?
If you could set up an emergency service in the evening and on weekends because our hotel works 24/24 hours it would be very helffull.
5.0
出色的
使用方便
4.5/5
客户支持
5.0/5
投资回报率
5.0/5
执行
5.0/5
Very good Partner
We have been working for many years with Stardekk and they have always followed us in our development and have developed very good products. The staff are very responsive and are open to new ideas for development