Agilysys PMS vs. Siesta extranet:
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The Decision

When choosing a property management system (PMS) for your hotel, your options often boil down to the scope, integration capabilities, and support of each product. Agilysys PMS excels as a comprehensive, feature-rich platform built specifically for hospitality, while Siesta extranet focuses on streamlining reservation management and operational control. Both aim to enhance efficiency, but they serve different needs within hotel operations.

Agilysys PMS offers a broad suite of functionalities tailored for complex hospitality environments, including extensive integrations and advanced modules. Siesta extranet, meanwhile, simplifies core management tasks and offers a straightforward interface. Which approach aligns better with your hotel’s strategic priorities?

Is Agilysys PMS or Siesta extranet Better for Hotels?

Agilysys PMS is designed to serve larger hotels, resorts, and casinos with complex operational needs. It provides over 54 unique features, including guest CRM, channel management, booking engine, and automated night audits, making it suitable for properties that require a detailed and customizable management system.

In contrast, Siesta extranet, with its zero-rated reviews and focus on booking and availability management, appears less mature and lacks the extensive feature set of Agilysys. Its core function is simplifying reservations and guest data, which may be sufficient for smaller or less complex properties.

Given the review data, Agilysys’s higher user count and recent feedback suggest it has a more established reputation. Are you looking for a full-fledged PMS or a straightforward booking solution?

Agilysys PMS vs Siesta extranet: Which Should Your Hotel Choose?

If your hotel needs a robust, all-in-one PMS that manages reservations, guest profiles, billing, housekeeping, and revenue with detailed reporting, Agilysys is the better fit. It’s especially suitable for resorts, casinos, and large boutique properties that benefit from its extensive features and regional presence in North America, Europe, and beyond.

If your focus is on a simple, cost-effective booking and availability system, and your property is small or primarily relies on external booking channels, Siesta extranet could suffice. However, with zero reviews and no recent updates, it lacks the proven track record of Agilysys.

For hotels prioritizing operational depth and integration, Agilysys delivers a comprehensive solution. Smaller or less complex properties might find Siesta’s minimal offerings appealing, but beware of its limited market presence.

Is Agilysys PMS or Siesta extranet Easier to Use?

Agilysys PMS scores 4.36 out of 5 for ease of use, based on reviews praising its logical layout and straightforward navigation once familiar. Users note that, despite its many features, the system is manageable with proper onboarding and training, citing strong support materials like tutorials.

In comparison, Siesta extranet does not have available user ratings or recent reviews, making it difficult to assess usability or onboarding experience. Its simplicity may appeal to small properties, but the lack of detailed feedback suggests it may not match Agilysys's user-friendliness for more complex operations.

Edge: Agilysys PMS.

Which Has Better Features: Agilysys PMS or Siesta extranet?

Agilysys PMS offers 54 distinct features, including direct billing, multi-currency support, guest communication, native email marketing, integrated ID scanners, online check-in, automated night audit, and revenue management modules. These capabilities enable hotels to manage every aspect of guest service and operations from a single platform.

Siesta extranet, with no listed features, appears to offer only basic booking and availability management, lacking the depth of Agilysys. Its focus is on centralizing reservations and guest data without the advanced tools that can drive revenue and operational efficiency.

The clear edge goes to Agilysys PMS for its extensive feature set, enabling more sophisticated, integrated hotel management.

Which Has Better Customer Support: Agilysys PMS or Siesta extranet?

Agilysys PMS’s support ratings are a solid 3.92 out of 5, with reviews indicating that customer service is generally responsive but can be slow at times. Some users appreciate the support, but delays in response to enhancement requests remain a concern.

Since Siesta extranet has no available reviews or ratings, it’s impossible to gauge its support quality. Given Agilysys’s established presence and recent review activity, its support structure is more transparent and likely more reliable.

Edge: Agilysys PMS.

Which Has More Integrations: Agilysys PMS or Siesta extranet?

Agilysys PMS boasts 23 verified integration partners, including major players like SiteMinder, Revinate, and Springer-Miller Systems. These integrations facilitate seamless data flow between systems, reducing manual work and improving operational accuracy.

Siesta extranet has no listed integrations, limiting its ability to connect with other essential hotel systems or third-party services. This significantly constrains its flexibility and scalability for larger operations.

The advantage clearly goes to Agilysys PMS with its broader integration network.

Which Do Hoteliers Rate Higher: Agilysys PMS or Siesta extranet?

Agilysys PMS has an overall rating of 3.22 out of 5 based on 42 reviews, with recent feedback emphasizing its robust features and ease of use. Its NPS score of 7.67/5 and 79% likelihood to recommend indicate generally positive hotelowner sentiment, especially for larger properties and resorts.

Siesta extranet’s review count and ratings are absent, making it difficult to assess user satisfaction. Given the more recent and numerous reviews of Agilysys, it’s the more trusted option among hoteliers.

Edge: Agilysys PMS.

How Much Do Agilysys PMS and Siesta extranet Cost?

Agilysys PMS is priced at a base of $1,000, with no mention of a trial, freemium, or monthly fees. Its upfront cost reflects its enterprise focus, with a clear fee structure.

Pricing for Siesta extranet remains undisclosed, which could suggest a custom quote model or a less formal pricing approach. The lack of transparent pricing may complicate budgeting.

Overall, Agilysys provides clearer cost expectations, favoring larger hotels with bigger budgets.

What Type of Hotel Should Use Agilysys PMS?

• Hotels that require a full-featured, integrated management system covering reservations, billing, housekeeping, and revenue.
• Resorts, casinos, and large boutique hotels needing extensive modules and regional support.
• Properties with complex operational workflows that benefit from customizable features.
• Hotels seeking multi-lingual support and extensive third-party integrations.

Not ideal if:

• Your property is small with simple booking needs.
• You prefer a lightweight, low-cost solution without a need for advanced modules.
• Your hotel operates primarily in a single local market with minimal integration needs.

What Type of Hotel Should Use Siesta extranet?

• Small hotels or bed-and-breakfasts that need straightforward reservation management.
• Hotels that rely heavily on external booking channels and need to centralize availability.
• Properties with minimal operational complexity and limited integration requirements.
• Businesses seeking a low-cost, easy-to-implement solution.

Not ideal if:

• You operate a large, multi-faceted property with extensive operational needs.
• You require advanced modules like guest CRM, revenue management, or POS integrations.
• Your hotel is in need of detailed reporting, multi-channel management, or support for complex workflows.

The Bottom Line for Hotels

Agilysys PMS is a comprehensive, feature-rich platform designed for larger, more complex hotels, especially resorts and casinos. Its extensive integrations, support, and recent reviews make it a clear leader for properties seeking a scalable management system.

Siesta extranet, with no available recent reviews or features, appears best suited for small properties with minimal operational needs. Its simplicity and lack of integrations limit its utility for bigger or more sophisticated hotels.

Choose Agilysys if your hotel demands depth, customization, and a proven track record. For smaller properties with straightforward booking needs, Siesta may be enough, but consider its limited support and feature set.