Autoclerk (Web Booking Engine) vs. Exely Booking Engine:
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The Decision

Choosing the right booking engine can transform your hotel's direct booking volume, operational efficiency, and guest satisfaction. AutoClerk’s offering has no recent reviews or ratings, which casts uncertainty on its current performance and customer support. Conversely, Exely boasts over 144 reviews, with 63 in the last six months, reflecting a more active and recent user base. This volume and recency give you more confidence that Exely is a well-supported, responsive platform ready to meet your needs.

Both products aim to simplify the booking process and boost revenue, but their approach and maturity differ greatly. AutoClerk positions itself as a robust, integrated platform for independent and chain hotels, while Exely emphasizes flexibility, automation, and marketing tools designed to increase direct bookings. Which solution aligns best with your hotel’s growth goals?

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Is AutoClerk or Exely Better for Hotels?

AutoClerk has been around since 1985, providing property management and booking solutions primarily for independent hotels, chains, and management companies. However, its lack of recent reviews and a zero-star rating cast doubt on its current usability and support quality. Exely, with a score of 92.7 and 144 reviews—63 in the last six months—demonstrates a highly active user base and ongoing product improvements.

AutoClerk offers a broad ecosystem of integrations and a focus on advanced revenue tools, but it appears less focused on ease of access or marketing functionalities. Exely, on the other hand, emphasizes user-friendliness, automation, and marketing features like special offers, re-engagement, and conversion tracking. Are you looking for a mature, well-supported system or a newer platform that actively evolves with your needs?

AutoClerk vs Exely: Which Should Your Hotel Choose?

If your hotel is an independent property or part of a management company seeking a long-established platform with comprehensive PMS integration, AutoClerk might seem appealing. But, with no recent reviews or visible recent activity, it's risky to rely on its ongoing support and updates. Conversely, Exely is ideal if your hotel needs a highly rated, recent, and actively supported booking engine with over 144 reviews and a 4.91/5 ease-of-use score.

For hoteliers prioritizing ease of use, automation, and direct booking growth, Exely’s modern, feature-rich platform is better suited. If your hotel requires deep integration with existing systems and a proven, legacy platform, AutoClerk could fit, but its current support and user confidence are questionable.

Is AutoClerk or Exely Easier to Use?

AutoClerk scores a 0/5 rating for ease of use, indicating significant issues or lack of recent user feedback. Its interface and onboarding experience are not clearly documented, and the absence of recent reviews suggests limited current usability or support. In contrast, Exely boasts a 4.91/5 ease-of-use rating, with recent reviews praising its user-friendly dashboard, straightforward management of rates and availability, and proactive support.

Exely's onboarding process is also rated at 4.84/5, with users noting its quick setup and responsive customer service. Given the overwhelmingly positive recent feedback, Edge: Exely.

Which Has Better Features: AutoClerk or Exely?

AutoClerk offers no unique or additional features beyond its basic booking engine, leaving it with zero feature counts. Exely, on the other hand, presents 29 features, including mobile optimization, multi-room bookings, multi-lingual support, conversion reports, automated emails, and integrations with third-party systems like PayPal, Stripe, and TripAdvisor.

Exely’s feature set clearly surpasses AutoClerk’s minimal offering, giving your team tools to customize, automate, and optimize the guest experience. Edge: Exely.

Which Has Better Customer Support: AutoClerk or Exely?

AutoClerk’s customer support is rated 0/5, with no recent reviews or testimonials that affirm support quality. Its lack of recent activity suggests limited or uncertain current support availability. Exely, with a 4.96/5 support rating based on recent reviews, is praised for its prompt, friendly, and effective assistance.

Users frequently mention Exely’s team answering questions quickly and providing clear, helpful guidance. Given this, Edge: Exely.

Which Has More Integrations: AutoClerk or Exely?

AutoClerk offers 8 verified integrations, including SiteMinder, Duetto, and Cendyn, primarily focused on core hotel systems. Exely also provides 8 verified integrations but includes notable partners like Oracle Hospitality, Mews, and Booking.com, along with specialized integrations like Tripadvisor and Facebook conversion tracking.

Both systems have comparable integration counts, but Exely’s broader partner network and focus on marketing integrations give it an edge. Edge: Exely.

Which Do Hoteliers Rate Higher: AutoClerk or Exely?

AutoClerk’s reviews are nonexistent or extremely outdated, providing no recent data to gauge hotel satisfaction. Exely, with a 9.73/10 NPS score and mostly recent reviews, indicates high hotel satisfaction, especially among boutique, city center, and resort hotels.

Property types such as boutique hotels and resorts often rate Exely higher, citing its ease of use and marketing capabilities. Without recent reviews for AutoClerk, the clear choice is Exely, which hoteliers actively recommend.

How Much Do AutoClerk and Exely Cost?

AutoClerk does not publicly disclose pricing, and its lack of recent activity suggests that it may not offer a transparent pricing model. Exely charges a straightforward $200 monthly fee, with no implementation or setup fees, making costs predictable and transparent.

Given the differences, Exely offers clear and accessible pricing, which can help you evaluate ROI more confidently. AutoClerk’s unclear pricing presents a significant obstacle.

What Type of Hotel Should Use AutoClerk?

• Hotels that value legacy systems and deep integrations with property management and revenue systems.
• Management companies with a need for a comprehensive, enterprise-level platform.
• Hotels that prefer a Windows-based or web-based solution with a long history in the industry.
• Teams that prioritize features over ease of use or marketing automation.

Not ideal if your hotel requires modern, user-friendly interfaces, quick setup, or active support, especially given AutoClerk’s current lack of recent reviews.

What Type of Hotel Should Use Exely?

• Hotels that aim to increase direct bookings through integrated marketing tools.
• Independent hotels seeking a flexible, mobile-optimized platform.
• Boutique hotels, resorts, and city center properties looking for a modern, highly rated system.
• Hotels prioritizing automation, guest engagement, and detailed analytics.

Not ideal if your hotel relies heavily on third-party OTAs or requires extensive customization beyond what Exely offers, as some users seek more advanced reporting and deeper integration options.

The Bottom Line for Hotels

AutoClerk offers a historically solid, integrated property management and booking engine designed for large or management-owned hotels. However, its current lack of recent reviews and zero-star ratings cast doubt on its ongoing support and usability, making it a risky choice for hotels that need reliable, modern tools.

Exely provides a highly rated, user-friendly platform with active customer feedback, a broad feature set, and strong marketing tools. It’s better suited for hotels that want to boost direct bookings, automate operations, and provide a responsive guest experience.

In conclusion, if your hotel values recent support, ease of use, and feature-rich automation, Exely is the clear choice. AutoClerk’s legacy might appeal to very specific legacy system needs, but its current market presence and recent review activity favor Exely for most hoteliers today.