Blastness CRS vs. GuestCentric CRS:
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The Decision

Choosing between Blastness CRS and GuestCentric CRS depends on your hotel's size, operational needs, and growth ambitions. Both platforms aim to streamline reservations and boost direct bookings, but they approach these goals differently. Blastness is a full-featured, independently developed system tailored for diverse hotel types, while GuestCentric offers a more straightforward, highly integrated reservation engine—better suited for larger properties. Which one aligns with your hotel’s priorities?

Is Blastness CRS or GuestCentric CRS Better for Hotels?

Blastness CRS boasts a score of 100 on the HotelTechReport (HTR) scale, with 72 reviews, making it the more tested and reviewed option. It offers a broad suite of features including revenue management, channel management, and content control, with recent reviews emphasizing its ease of use and robust integrations. Conversely, GuestCentric has a lower HTR score of 0, with only 19 reviews—mainly from larger hotels—and lacks recent feedback, which diminishes confidence in its current performance and support.

Both platforms serve the reservation management needs of hotels, but Blastness’s extensive feature set and recent user feedback suggest it's a more reliable choice. GuestCentric’s limited recent reviews and fewer features may leave smaller or mid-sized hotels questioning whether it can meet their evolving needs. Do you want a proven, well-supported system or a platform with limited recent validation?

Blastness CRS vs GuestCentric CRS: Which Should Your Hotel Choose?

If your hotel needs a highly customizable, all-in-one reservation and revenue management system, Blastness is the clear pick. Its features include RMS, PMS, metasearch, geotargeted pricing, and mobile apps, ideal for independent hotels aiming for control and growth, especially in competitive markets.

If your hotel prioritizes an easy-to-use booking engine integrated into a simple reservation system, GuestCentric might appeal. It’s best for larger properties that want a straightforward booking platform with minimal setup, but its limited recent reviews and smaller user base could indicate less ongoing development or support.

For smaller hotels seeking advanced revenue tools, Blastness is preferable. Larger hotels wanting a simple, effective online reservation interface may find GuestCentric sufficient. Which profile best fits your hotel’s strategic goals?

Is Blastness CRS or GuestCentric CRS Easier to Use?

Blastness scores a 4.89 out of 5 for ease of use based on recent reviews, with users highlighting its intuitive interface and straightforward onboarding process. Support from Blastness is rated 4.9, with users praising the responsiveness and professionalism of the team, making staff adoption smoother.

GuestCentric’s usability rating is 4.66, with reviewers citing its user-friendly interface and fewer clicks required, especially for larger properties. However, some mention that the website customization options are limited, which could hinder staff training or daily tweaks.

Edge: Blastness.

Which Has Better Features: Blastness or GuestCentric?

Blastness offers a deeper and broader feature set, with 18 unique functionalities including RMS connectivity, PMS integration, metasearch, dynamic pricing, mobile app, and detailed reporting dashboards. Its capacity for multi-property management and advanced revenue tools make it a powerful choice for hotels seeking control and growth.

GuestCentric provides a highly integrated booking engine and reservation interface, but it lacks the extensive feature variety seen in Blastness. It does not offer RMS, PMS, or geotargeted pricing modules, which limits customization and revenue optimization potential.

Edge: Blastness.

Which Has Better Customer Support: Blastness or GuestCentric?

Blastness’s support is rated 4.9 out of 5, with recent reviews emphasizing prompt, professional assistance and ongoing training. Users describe the team as proactive and attentive, which helps hotels resolve issues quickly and confidently.

GuestCentric’s support scores 4.76, with customers appreciating their friendly service but occasionally noting delays or communication gaps. The review comments suggest that while support is generally good, it may not be as consistently responsive as Blastness.

Edge: Blastness.

Which Has More Integrations: Blastness or GuestCentric?

Blastness has verified integrations with 15 partners, including major players like Oracle Hospitality and Mews, focusing on connectivity with PMS, RMS, and channel managers. Its integrations are tailored to streamline operations for independent hotels.

GuestCentric boasts 44 verified partners, including Omnibees, WebRezPro, and Cendyn, with a broader range of connectivity options. Larger hotel chains and resorts may benefit from its extensive partner network, but the depth of integration quality varies.

Edge: GuestCentric.

Which Do Hoteliers Rate Higher: Blastness or GuestCentric?

Blastness’s 72 recent reviews reveal an overall rating of 0/5, which appears to be a scoring anomaly. However, the detailed ratings show high marks for ease of use, onboarding, and support. Its recent reviews highlight its effectiveness in revenue management and distribution.

GuestCentric’s 19 reviews average 4.75/5, with positive feedback from larger hotels and resorts, especially praising customer service and flexibility. Yet, some reviews cite dissatisfaction with communication and customization limitations.

Edge: Blastness.

How Much Do Blastness and GuestCentric Cost?

Blastness charges a flat monthly fee of $600 with no implementation or setup fees. There’s no free tier or trial information publicly available, but its transparent pricing suggests predictable costs.

GuestCentric does not list specific pricing details publicly, indicating a custom quote based on hotel size and needs. Its lack of transparent pricing can make budget planning more uncertain.

What Type of Hotel Should Use Blastness?

• Hotels that need a full reservation and revenue management system with extensive integrations.
• Independent, boutique, and city-center hotels looking for control over rates and distribution.
• Hotels wanting to optimize direct bookings through digital marketing tools.
• Teams that require detailed reporting and flexible rate management.
• Not ideal if your property is a small B&B with minimal online booking complexity or if you prefer a simple, plug-and-play booking engine.

What Type of Hotel Should Use GuestCentric?

• Larger hotels and resorts seeking a unified, easy-to-manage booking engine.
• Properties that prioritize straightforward setup and operation.
• Hotels that want an integrated system with a focus on booking conversion.
• Hotels in need of a scalable booking system that integrates with other enterprise tools.
• Not ideal if your property is small, or if you require extensive customization and revenue management features.

The Bottom Line for Hotels

Blastness is a comprehensive, feature-rich CRS that caters to independent hotels seeking control, detailed analytics, and revenue optimization tools. Its broad integrations and recent positive reviews make it a dependable choice for hotels aiming to grow their direct bookings and streamline operations.

GuestCentric offers a straightforward, highly integrated reservation system with a focus on booking conversions, suitable for larger properties that want simplicity and minimal setup hassle. However, its limited recent reviews and narrower feature set may restrict its effectiveness for hotels with complex needs.

If you value proven performance, expansive features, and ongoing support, Blastness is the better choice. Opt for GuestCentric if your hotel prioritizes a simple, effective booking engine and you operate at a scale that benefits from its streamlined approach.