Djubo vs. Exely HMS:
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The Decision

Choosing between DJUBO and Exely comes down to understanding your hotel’s specific needs and operational priorities. Both platforms aim to streamline hotel management, but they approach this goal differently: DJUBO offers an all-in-one platform with extensive integrations, while Exely emphasizes boosting revenue through direct bookings and online reputation management. Your decision hinges on whether you value comprehensive control or targeted revenue growth.

DJUBO, with its broader feature set and larger, more recent review base, currently stands as the more proven and well-rounded option. But does one platform align better with your hotel’s unique operational needs?

Is DJUBO or Exely Better for Hotels?

DJUBO and Exely both address core hotel management challenges—reservation handling, guest communication, and operational efficiency—yet their core focuses differ. DJUBO consolidates multiple functions into one platform, including POS, channel management, and revenue tools, aiming for comprehensive control. Exely, on the other hand, prioritizes increasing direct bookings, online reputation, and tailored guest experiences.

While DJUBO boasts a higher review count (19 vs. 48 for Exely) with more recent feedback, its overall ratings are lower—mainly because of its lower HT Score (0 vs. 81.70 for Exely). DJUBO’s strength lies in integrating numerous operational features, making it ideal if your hotel needs an extensive, unified system. Conversely, Exely’s high customer satisfaction, rapid recent reviews, and focus on revenue-building tools make it preferable if your hotel targets maximized direct bookings and online visibility.

So, what specific goals do you want your hotel solution to achieve?

DJUBO vs Exely: Which Should Your Hotel Choose?

If your hotel needs a complete, all-in-one management system that covers reservations, POS, revenue, and back-office operations, DJUBO is the clear choice. It suits properties that value operational integration and real-time visibility, particularly in markets like North America, Europe, and the Middle East.

If your focus is on growing direct bookings, online reputation, and managing online channels efficiently, Exely is better suited. It appeals to hotels that prioritize online revenue strategies, especially in boutique, city-center, and resort segments, predominantly within regions like North America and Asia Pacific.

Choose DJUBO if you want a broad management tool with high customization and extensive integrations. For targeted revenue growth and online reputation management, Exely delivers specialized features and proven results.

Is DJUBO or Exely Easier to Use?

DJUBO scores slightly higher (4.95 vs. 4.88 out of 5) in ease of use, reflecting its intuitive interface and comprehensive onboarding process. User reviews highlight supportive staff and a user-friendly experience, particularly for staff familiar with hotel operations. Its onboarding rating of 4.83/5 suggests smooth initial setup, although some users note that the interface could improve for more advanced features.

Exely also receives excellent ratings (4.88/5), with users praising its straightforward layout, which simplifies daily tasks for staff. Its support team is responsive, and onboarding is described as seamless, with some users requesting more tutorials for new features.

Edge: DJUBO.

Which Has Better Features: DJUBO or Exely?

DJUBO offers a broader feature set with 29 shared features plus 13 unique capabilities, including direct billing, integrated CRS, automated space and room assignments, and PCI compliance—features that support complex, multi-channel hotel operations. Its specialized features cater to large-scale or multi-property hotels needing detailed control.

Exely, with 9 unique features and 29 shared, emphasizes booking engine capabilities, online reputation management, and guest messaging. Unique features like gift vouchers, website development, and native email marketing make Exely ideal for hotels seeking to enhance direct booking strategies.

While DJUBO provides more comprehensive operational tools, Exely excels in online marketing and revenue-focused features. The decision hinges on whether operational depth or revenue growth features matter more to your hotel.

Edge: DJUBO.

Which Has Better Customer Support: DJUBO or Exely?

DJUBO’s support scores 4.76/5, with reviews emphasizing staff availability and technical help. Users appreciate their responsiveness, though some note that support could be more proactive during peak times.

Exely surpasses slightly with a 4.9/5 rating, with users praising their friendly, knowledgeable team that "constantly improves" and is "easy to contact." Recent reviews highlight quick solutions and ongoing improvements, suggesting strong ongoing support.

Edge: Exely.

Which Has More Integrations: DJUBO or Exely?

DJUBO integrates with 3 verified partners, including TripAdvisor, Simplotel, and local solutions, providing essential connectivity for smaller or regional hotels. Its limited integrations may restrict some advanced online distribution strategies.

Exely offers 8 verified integrations, including Oracle Hospitality, IDeaS, Booking.com, and Hotellab. Its wider partner network supports hotels needing extensive channel management and revenue tools, especially in regions like North America and Asia Pacific.

Edge: Exely.

Which Do Hoteliers Rate Higher: DJUBO or Exely?

Despite its lower overall rating, DJUBO has a higher score (5/5) from hotels in the independent segment, though with fewer reviews. Its users praise the platform’s functionality despite some limitations in the app.

Exely, with a 0/5 average rating from 44 reviews, appears to have a lower perceived quality among a broader hotel base. However, recent reviews from boutique and city-center hotels rate it highly, praising ease of use and support.

Given the higher recent review count and overall sentiment, Exely’s user ratings are more indicative of current performance.

Edge: Exely.

How Much Do DJUBO and Exely Cost?

DJUBO does not publicly disclose its pricing; it likely offers customized quotes based on hotel size and needs. Its lack of a free tier or trial suggests a premium, tailored pricing approach.

Exely charges a flat monthly fee of $400, with no free tier or trial period. This straightforward pricing makes it easier to budget but could be costly for small hotels or those with few rooms.

Your choice depends on whether you prefer a flexible, custom-priced solution or a predictable flat fee.

What Type of Hotel Should Use DJUBO?

Hotels that benefit most from DJUBO include:

• Multi-property hotel groups requiring centralized control
• Hotels needing extensive integrations like POS, CRS, and channel management
• Properties seeking real-time inventory and revenue tracking
• Hotels in North America, Europe, the Middle East, or Africa with larger operational complexity

Not ideal if your hotel:

• Is a small boutique with minimal operational needs
• Primarily relies on online direct bookings without needing extensive channel management
• Has limited budget for customized enterprise solutions

If your hotel values operational control and comprehensive management, DJUBO is a suitable choice.

What Type of Hotel Should Use Exely?

Exely suits:

• Boutique hotels seeking to maximize direct bookings
• City-center hotels or resorts aiming to improve online reputation and revenue
• Hotels in North America, Asia Pacific, or regions with strong OTA presence
• Properties that need an easy-to-use interface with minimal training

Not ideal if your hotel:

• Requires in-depth operational control or complex integrations
• Seeks advanced customization or detailed analytics
• Is a large, multi-location property needing extensive system connectivity

For hotels prioritizing online growth, direct booking, and reputation management, Exely is the recommended match.

The Bottom Line for Hotels

DJUBO provides a complete management platform that consolidates multiple functions into a single interface, making it ideal for hotels with complex operations or multiple properties. Its extensive features and integrations support large-scale hotel groups seeking centralized control.

Exely specializes in increasing direct bookings and streamlining online reputation management, making it perfect for boutique, city-center, and resort hotels focused on revenue growth. Its ease of use, support, and targeted features offer a strong advantage for properties eager to boost online visibility and direct reservations.

If operational depth and broad functionality are your priorities, DJUBO is the more suitable choice. If your primary goal is to grow direct bookings, improve online reputation, and simplify daily workflows, Exely delivers the necessary tools with proven recent performance.

In conclusion, choose DJUBO if you need a comprehensive, multi-function platform, especially for larger or multi-property hotels. Opt for Exely if your hotel aims to maximize direct bookings, online visibility, and revenue with a focus on boutique, resort, or city-center segments.