Elina PMS vs. NewBook (PMS):
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The Decision

Choosing between Elina PMS and NewBook hinges on your hotel's specific needs, operational complexity, and growth ambitions. Both systems aim to streamline hotel management, but they serve different hotel segments and feature sets. While Elina PMS offers extensive integrations and a broad feature suite, NewBook emphasizes straightforward usability and a strong booking engine. Your decision should reflect which system aligns better with your hotel's size, segment, and strategic priorities.

Elina PMS tends to appeal to larger, more complex properties needing advanced revenue management, extensive integrations, and automation. Conversely, NewBook attracts smaller to mid-sized hotels, motels, and short-term rentals seeking simplicity and ease of use. But do you need a highly customizable platform or a user-friendly, all-in-one solution?

Is Elina PMS or NewBook Better for Hotels?

Elina PMS and NewBook solve the core problem of managing reservations, billing, and guest data, but they diverge in scope and focus. Elina PMS provides a full suite of features that support dynamic pricing, detailed reporting, and automation, making it suitable for hotels with complex operations. NewBook, on the other hand, simplifies daily management with an intuitive interface and a strong emphasis on bookings and guest communication.

While Elina PMS boasts 25 shared features with NewBook plus 24 exclusive ones like EPoS, ID scanning, and real-time reporting, NewBook offers unique features such as integrated CRS, guest SMS messaging, and a mobile app. Does your property require advanced revenue tools or a straightforward platform?

Elina PMS vs NewBook: Which Should Your Hotel Choose?

If your hotel needs a comprehensive system capable of handling complex operations, multi-property management, or sophisticated rate management, Elina PMS is your best choice. It’s suited for serviced apartments, extended stays, and large portfolios, especially if you require extensive integrations with tools like Lighthouse or STAAH.

If your focus is on ease of use, quick onboarding, and efficient booking management, NewBook is the smarter pick. It’s ideal for boutique hotels, resorts, motels, and properties prioritizing direct bookings, with the added benefit of a mobile app and guest communication features.

Is Elina PMS or NewBook Easier to Use?

Elina PMS has a user rating of 4.3/5, with reviews praising its ease of use but noting some complexity due to its extensive feature set. The onboarding process scores 4.39/5, with users highlighting that training is necessary to harness all functionalities. Support is highly rated at 4.7/5, and users say Elina’s customer service is responsive, though some mention interface improvements could help.

NewBook leads with a 4.69/5 ease of use rating and a stellar onboarding score of 4.77/5. Users rave about its intuitive design, straightforward setup, and supportive staff, making staff training faster and less burdensome.

Edge: NewBook.

Which Has Better Features: Elina PMS or NewBook?

Elina PMS offers a broader, more detailed feature set with 24 exclusive features like EPoS, integrated ID scanners, task management, automated reminders, and online check-in. Its 25 shared features include channel management, booking engine, and reporting tools, making it a versatile all-in-one system for larger or complex properties.

NewBook’s unique features include an integrated CRS, guest SMS messaging, a mobile app, spa & wellness module, and gift vouchers, but it has significantly fewer features overall—only 5 exclusive ones. For extensive automation and operational control, Elina PMS clearly leads.

Edge: Elina PMS.

Which Has Better Customer Support: Elina PMS or NewBook?

Elina PMS’s support scores 4.7/5, with reviews emphasizing helpful, knowledgeable staff that respond quickly to inquiries. However, some users wish for more consistent phone support and more in-depth training options.

NewBook outperforms with a perfect 5/5 customer support rating, with users highlighting prompt, knowledgeable responses and dedicated support staff. Reviews mention that NewBook’s support team actively helps optimize the platform’s use, especially during onboarding.

Edge: NewBook.

Which Has More Integrations: Elina PMS or NewBook?

Elina PMS boasts 20 verified partners, including major names like SiteMinder, PriceLabs, and STAAH. It offers integrations that cover channel management, analytics, and payment systems, with many exclusive partners like Lighthouse and RevControl.

NewBook has 16 verified partners, including Triptease, IDeaS, and ChargeAutomation. Shared integrations include SiteMinder and PriceLabs, but Elina PMS’s larger partner network offers more flexibility for complex setups.

Edge: Elina PMS.

Which Do Hoteliers Rate Higher: Elina PMS or NewBook?

Elina PMS has a 4.17/5 overall rating based on 25 reviews, with recent feedback highlighting its extensive features but some complexity in navigation. Its core segment is serviced apartments and extended stays, with a lower rating from luxury hotels.

NewBook’s higher rating of 4.75/5, from 16 reviews, underscores its appeal for boutique hotels, resorts, and motels that prioritize ease of use. Recent reviews praise its straightforward setup and support, especially for smaller properties.

Edge: NewBook.

How Much Do Elina PMS and NewBook Cost?

Elina PMS charges a base price of $700 per month, with no free tier or trial info available. Its pricing appears to be a flat monthly fee, with additional costs possible for customization and API integrations.

NewBook costs $1,000 per month, also without a trial. Its pricing model is similar, with no mention of discounts or tiered plans, but the higher price reflects its wider features and market positioning.

What Type of Hotel Should Use Elina PMS?

• Hotels managing large portfolios or multiple properties
• Hotels requiring advanced revenue management and dynamic pricing
• Properties needing extensive integrations with third-party tools
• Extended stay and serviced apartment operators
• Hotels that prioritize automation and detailed reporting

Not ideal if your hotel is small, or if your team prefers simple, quick-to-learn software. Also, complex user interfaces might pose a challenge without dedicated training.

What Type of Hotel Should Use NewBook?

• Small and mid-sized hotels, resorts, and motels
• Properties focused on direct bookings and guest communication
• Hotels seeking a mobile-friendly management platform
• Businesses prioritizing ease of onboarding and staff training
• Properties offering a range of accommodation types, including short-term rentals

Not ideal if you require highly customizable automation features or extensive integrations beyond core booking functions.

Elina PMS vs NewBook: The Bottom Line for Hotels

Elina PMS is a comprehensive, feature-rich platform suited for larger, complex hotel operations that need extensive automation, detailed revenue management, and broad integrations. Its numerous exclusive features and solid support make it a strong choice for ambitious hotels with scale.

NewBook excels in providing a user-friendly, quick-to-deploy system that emphasizes booking management, guest communication, and simplicity. It’s ideal for smaller hotels and resorts that want to maximize direct bookings without heavy training or complex setup.

In summary, if your hotel values depth of features and customization, Elina PMS is the clear choice. If ease of use, quick onboarding, and strong support are your priorities, NewBook is the better fit.