Elina PMS vs. Mews PMS:
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The Decision

Deciding between Elina PMS and Mews PMS hinges on your hotel’s specific needs and operational priorities. Both systems aim to streamline management and enhance guest experiences, but they diverge significantly in scope, market presence, and overall functionality. Elina PMS offers a tailored solution primarily appreciated for its integrations and user-friendliness, while Mews boasts a broader ecosystem, more recent reviews, and a higher overall rating. Which platform aligns better with your hotel’s growth ambitions?

Elina PMS is designed for properties seeking a straightforward, integrated management system with a focus on increasing direct bookings and automating routine tasks. Mews, on the other hand, caters to a wide range of hotel types, especially those aiming for digital transformation and scalability. Are you ready for a more comprehensive, modern operating system?

Is Elina PMS or Mews PMS Better for Hotels?

Both Elina PMS and Mews PMS tackle core hotel management challenges—reservations, payments, guest data, and reporting. Elina PMS is primarily built for properties wanting a simple, integrated platform that boosts direct bookings and automates some operations, with a strong emphasis on integrations and automation. Mews offers a cloud-native, extensible system that supports multi-property management, automation, and a vast array of third-party integrations, including over 1,000 apps via its marketplace.

While Elina PMS is praised for its ease of use and support, it has a limited set of features (only 48 shared features with Mews and one unique to Elina), and some users express frustration with reporting and accountancy modules. Mews, on the other hand, is celebrated for its intuitive interface, extensive feature set, and rapid innovation, backed by more recent reviews and a higher overall rating of 4.62/5. Are you looking for a system that can scale as your hotel grows?

Elina PMS vs Mews: Which Should Your Hotel Choose?

If your hotel primarily needs a straightforward property management system with strong integration capabilities, especially in regions like North America, Europe, or Asia Pacific, Elina PMS is a solid choice. It suits hotels that value simplicity, robust support, and a system that’s easy for staff to learn and adopt.

If you operate a boutique, branded, or multi-property hotel, or if your goal is to embrace digital transformation with automation, extensive integrations, and a flexible platform, Mews is the better fit. It’s particularly advantageous for properties that prioritize guest experience features like contactless check-in, online payments, and customized workflows. Where scalability and a thriving ecosystem matter most, Mews takes the lead.

Is Elina PMS or Mews PMS Easier to Use?

Elina PMS holds a solid ease-of-use rating of 4.3/5, with many reviews praising its straightforward interface and helpful onboarding. Its user interface is described as clear and organized, making it accessible for staff with varying tech skills. Support responsiveness is also highly rated, with many users noting they can get quick assistance when needed.

Mews scores even higher at 4.7/5 for ease of use, with a modern, user-friendly design praised across numerous recent reviews. Many users commend its intuitive booking and management dashboards, which require minimal training. The onboarding process is smooth, and staff adoption is rapid. Edge: Mews.

Which Has Better Features: Elina PMS or Mews?

Elina PMS offers 48 shared features with Mews, plus unique functionalities like on-premise management, suited for properties with specific needs. It excels at operational automation and integrations with popular partners, especially for managing reservations, payments, and reporting.

Mews boasts a broader feature set with 59 features, including multi-lingual, multi-currency support, integrated CRS, mobile apps, guest communication tools, online checkout, housekeeping apps, automated assignments, and shift planning. Its marketplace of over 1,000 integrations adds additional value. Edge: Mews, for its extensive capabilities and flexibility.

Which Has Better Customer Support: Elina PMS or Mews?

Elina PMS receives an impressive customer support rating of 4.7/5, with many users citing the team’s responsiveness, helpfulness, and proactive communication. Review quotes highlight staff that are knowledgeable and willing to listen, often going above and beyond to resolve issues quickly.

Mews’s support rating stands at 4.27/5, with some users noting occasional bugs, but overall praising the support team’s prompt problem-solving and ongoing updates. Many reviews mention the onboarding process, though a few point to inconsistencies during initial setup. Edge: Elina PMS.

Which Has More Integrations: Elina PMS or Mews?

Elina PMS has verified integrations with 20 partners, including popular tools like Xero, Stripe, and RevControl. Its integrations are generally reliable but fewer in number, which could limit options for expanding your tech stack.

Mews offers a vast ecosystem with 336 verified partners, including Criton, Right Revenue, Sage, and Orange Hotel Marketing, as well as the core shared integrations. This extensive marketplace enables highly customized workflows and third-party connections. Edge: Mews.

Which Do Hoteliers Rate Higher: Elina PMS or Mews?

Mews enjoys a significantly higher overall rating of 4.62/5, based on 758 reviews—far more recent and diverse feedback, especially from independent and boutique hotels. Many hotelers praise its modern interface, speed, and extensive features.

Elina PMS has a modest rating of 4.17/5, based on 25 reviews, with some praising its ease of use but others expressing frustration over reporting limitations and accountancy modules. Recent reviews favor Mews’s continued innovation and support. Edge: Mews.

How Much Do Elina PMS and Mews Cost?

Elina PMS has a straightforward base price of $700/month, with no free tier or trial, which might suit hotels with stable needs and budget certainty. Mews costs $900/month, also without a free trial, but its higher price reflects its broader scope and extensive third-party marketplace.

Both products lack free or freemium options, so cost considerations will depend on the specific features you need and your willingness to invest in a scalable system.

What Type of Hotel Should Use Elina PMS?

• Hotels seeking a straightforward, regional PMS solution with strong integrations and support.
• Properties in North America, Europe, or Asia Pacific wanting a system with a focus on reservations, billing, and automation.
• Teams that prioritize friendly, responsive customer service and ease of onboarding.
• Hotels with a smaller portfolio that want a simple, reliable platform without needing extensive customization.

Not ideal if your hotel operates across multiple regions or requires advanced features like multi-currency, guest apps, or dynamic revenue management.

What Type of Hotel Should Use Mews?

• Boutique, branded, or multi-property hotels aiming for digital transformation.
• Hotels that want extensive customization, automation, and integration capabilities.
• Properties serving international guests needing multi-lingual and multi-currency support.
• Hotels that prioritize guest experience features like contactless check-in, online payments, and mobile apps.

Not ideal if your hotel prefers a basic, budget-friendly system without the need for frequent integrations or advanced workflows.

Mews vs Elina PMS: The Bottom Line for Hotels

Mews’s key advantage lies in its comprehensive ecosystem, high user ratings, and ongoing innovation. It’s suited for modern hotels that want to scale, automate extensively, and deliver memorable guest experiences with minimal manual work.

Elina PMS offers a user-friendly, regionally focused platform with essential features, reliable support, and solid integrations. It works well for smaller hotels or properties in specific markets that prioritize simplicity and support over advanced customizations.

If your hotel is ready to grow and innovate, Mews provides a more future-proof platform with a wider ecosystem. For properties seeking straightforward management with strong regional support, Elina PMS remains a dependable choice.