Engisoft vs. Mews PMS:
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The Decision

Choosing between Engisoft by Enginyeria de Software S.A. (ENGISOFT) and Mews PMS hinges on your hotel’s specific needs. Both aim to streamline property management, but their approach, scale, and features differ significantly. While ENGISOFT offers a niche solution with a longstanding presence, Mews provides a modern, scalable platform with a vast user base. So, what does your hotel really need to succeed?

Is Engisoft or Mews Better for Hotels?

ENGISOFT’s Engisoft Cloud PMS has been around since 1992, primarily serving smaller European properties. Its cloud-based design promises modern operations but only offers a single core feature set, including a unique Spa & Wellness module. Conversely, Mews, founded in 2012, has quickly grown into a global powerhouse with over 750 reviews, a 4.62/5 rating, and a user community that spans continents.

Mews’s recent reviews—98 in the last six months—are much newer and more plentiful, giving it a clear edge in current user sentiment. Mews’s extensive feature set and broad regional presence make it more adaptable for diverse hotel types, especially those looking to scale. Would your property benefit from a broad ecosystem of third-party integrations and future-proof technology?

Mews vs Engisoft: Which Should Your Hotel Choose?

If your hotel needs a flexible, cloud-native platform with extensive integrations and automation, go with Mews. Its modular system supports everything from booking engines to guest messaging, ideal for mid-sized or growing hotels that want to stay competitive.

On the other hand, if your property operates solely within Europe, values niche modules like Spa & Wellness, and prefers a simpler, less costly system, ENGISOFT could be sufficient. Hotels with a focus on specific amenity management might find ENGISOFT’s specialized features adequate, but for most hotels seeking scalability and modern digital tools, Mews is the stronger choice.

Is Engisoft or Mews Easier to Use?

User experience is key for staff adoption. Mews boasts a 4.7/5 ease of use rating from 758 reviews, with many users praising its intuitive interface, modern design, and minimal training requirements. Recent reviews highlight its straightforward onboarding process, with some saying, “It’s the most user-friendly hospitality cloud on the market,” and “The platform was built with what works best, not just how things were before.”

In contrast, ENGISOFT’s review count is zero, and its usability ratings are absent. Based on the limited data, it’s unlikely to match Mews’s proven ease of adoption. Edge: Mews.

Which Has Better Features: Engisoft or Mews?

Mews offers 41 features, including advanced guest communication, online check-in, channel management, and a powerful marketplace for third-party apps—more than twice the features of ENGISOFT, which offers only 18. Notably, Mews supports multi-lingual, multi-currency operations, guest CRM, and automated revenue tools, while ENGISOFT only has a single feature: its Spa & Wellness module.

If your hotel needs comprehensive automation, integrations, and guest engagement tools, Mews’s broader feature set gives it a decisive advantage. Edge: Mews.

Which Has Better Customer Support: Engisoft or Mews?

Mews’s support ratings are solid at 4.27/5, with recent reviews emphasizing rapid response times and helpful onboarding. Users say things like, “Their support team sets new standards,” and appreciate the proactive assistance during implementation.

ENGISOFT’s reviews are nonexistent, making it impossible to gauge support quality. Given Mews’s larger, active user community and recent positive feedback, it’s clear that Mews supports hotels more reliably. Edge: Mews.

Which Has More Integrations: Engisoft or Mews?

Mews’s ecosystem includes 336 verified partners, with over 1,000 integrations available through its marketplace. Common partners include channel managers, RMS, and key system providers like SiteMinder and Onity, enabling full operational connectivity.

ENGISOFT has only 8 verified partners, with limited integration options, restricting its ability to connect with other hotel systems and tools. For hotels prioritizing a flexible, connected tech stack, Mews’s ecosystem is unmatched. Edge: Mews.

Which Do Hoteliers Rate Higher: Engisoft or Mews?

With 758 recent reviews, mostly praising its simplicity, automation, and scalability, Mews scores a 4.62/5. Hotels across segments—boutiques, city hotels, hostels—rate it highly, with many calling it “the most user-friendly hospitality cloud” and “the best in class for connectivity.”

ENGISOFT, lacking review data, cannot be directly rated. But the absence of recent reviews indicates limited ongoing support or evolution compared to Mews. For contemporary satisfaction, Mews clearly leads. Edge: Mews.

How Much Do Engisoft and Mews Cost?

ENGISOFT’s pricing details are unavailable, but it appears to be a traditional licensed or custom solution, possibly with variable costs. Mews charges a flat rate of $900 per month, with no implementation fees or hidden costs, offering transparent pricing.

Given Mews’s pricing transparency and the value delivered through updates and integrations, it’s often regarded as a cost-effective choice for growing hotels. Without clear pricing info for ENGISOFT, Mews’s predictable costs give it a clear advantage.

What Type of Hotel Should Use Engisoft?

• Hotels that operate solely within Europe and focus on specific amenities like spa and wellness.
• Small properties seeking a simple, straightforward cloud-based PMS.
• Hotels that prefer a cost-effective, single-feature solution without extensive integrations.
• Properties with minimal tech needs and no plans for rapid expansion.

Not ideal if your hotel plans to grow regionally or globally, or if you require extensive automation and third-party integrations.

What Type of Hotel Should Use Mews?

• Hotels of any size, especially those aiming for scalable growth.
• Properties looking for extensive automation, guest engagement, and online management tools.
• Hotels that want a broad ecosystem of integrations and a flexible platform.
• Properties aiming to improve operational efficiency and guest satisfaction simultaneously.
• Hotels planning to expand or operate multiple properties across regions.

Not ideal if your hotel operates only within a niche market and prefers a minimal, low-cost system without extensive automation.

Mews vs Engisoft: The Bottom Line for Hotels

Mews is a cloud-based platform with a vast ecosystem, proven to support diverse hotel types globally. Its recent reviews and high user ratings demonstrate a modern, user-friendly system that adapts easily to evolving hospitality needs, making it the clear market leader for most hotels.

If your hotel needs a comprehensive, future-proof system with advanced features, automation, and integrations, Mews is the smarter choice. Its extensive support network and ongoing innovation make it ideal for hotels seeking operational agility and guest satisfaction.

ENGISOFT, on the other hand, remains a niche solution with minimal recent support and limited features. It might suit small properties with very specific needs in Europe but falls short for hotels seeking scalability, automation, and modern integrations. For most hotels aiming to grow and compete effectively, Mews is the more suitable choice.

Summary: For hotels prioritizing current user experience, extensive features, and scalable growth, Mews dominates with its broad ecosystem and recent positive reviews. ENGISOFT offers a simple, regional option but lacks the versatility and support to meet today’s dynamic hospitality demands.