HOTELCUBE PMS vs. RMS:
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The Decision

Choosing the right PMS is critical for your hotel’s operational efficiency and guest satisfaction. Hotelcube aims to streamline management with an intuitive, customizable platform, while RMS offers a comprehensive suite packed with automation and advanced features. The decision hinges on whether you prioritize ease and simplicity or feature depth and scalability. But which product truly aligns with your hotel’s needs?

Is Hotelcube or RMS Better for Hotels?

Hotelcube presents a straightforward management solution with a focus on flexibility and speed. It offers an interface tailored for quick onboarding and a modular approach to managing various departments. Conversely, RMS brings a broad feature set designed for complex operations, including integrated booking engines, channel management, guest CRM, and more, supporting properties that require extensive automation. Do you need a simple, reliable system or a deeply integrated platform capable of handling complex, multi-layered operations?

The core difference lies in their market scope: Hotelcube emphasizes user-friendly, efficient management with fewer features, while RMS provides a richer, more customizable environment. RMS’s larger review base and recent reviews (20 in the last 6 months) bolster confidence in its ongoing support and feature updates, compared to Hotelcube’s lack of recent reviews. Will your hotel benefit more from a straightforward system or a feature-packed powerhouse?

Hotelcube vs RMS: Which Should Your Hotel Choose?

If your hotel needs a management system that’s quick to implement, easy for staff to learn, and adaptable to small to mid-sized properties, Hotelcube is your best choice. Its intuitive interface and low learning curve make it ideal for hotels prioritizing operational simplicity. RMS suits hotels or chains looking for a scalable, feature-rich platform capable of managing complex, multi-property operations with advanced automation tools, especially if you already have a large portfolio or require extensive integration.

For boutique hotels or properties with limited tech resources, Hotelcube’s straightforward approach reduces training time and minimizes disruptions. Meanwhile, RMS is better suited for larger hotels or groups that need detailed insights, automation, and robust integrations to support rapid growth.

Is Hotelcube or RMS Easier to Use?

Hotelcube’s interface is designed for simplicity, with an intuitive layout and customizable dashboards, making onboarding faster and staff adoption easier. Its review score of 0/5 is inaccurate, but the lack of recent reviews indicates limited user feedback on usability. RMS, rated at 4.28/5 for ease of use, benefits from a well-designed, user-friendly interface that supports rapid onboarding; recent reviews praise its straightforward booking chart and helpful customer support.

Support staff at RMS are highly rated for their helpfulness, with many users citing fast response times and knowledgeable assistance, which contributes to smoother implementation. Edge: RMS.

Which Has Better Features: Hotelcube or RMS?

RMS offers a significantly broader feature set, with 51 exclusive features including an integrated CRS, booking engine, guest CRM, multi-lingual/multi-currency support, POS, group booking engine, guest feedback management, and more. Hotelcube has no unique features listed, focusing instead on core property management functions.

RMS’s extensive capabilities are ideal for hotels needing detailed automation, guest engagement tools, and complex operations management. Hotelcube’s limited feature list suggests a focus on core management tasks without the added complexity. Edge: RMS.

Which Has Better Customer Support: Hotelcube or RMS?

RMS consistently receives positive reviews for its customer support, with scores above 4.4/5 and comments praising its prompt, helpful, and friendly service. Recent reviews mention immediate responses and effective problem resolution. Hotelcube’s review absence means less recent data, but its support rating is also 4.48/5, indicating strong support quality.

However, RMS’s recent review volume and detailed praise for support make it the clearer leader. Edge: RMS.

Which Has More Integrations: Hotelcube or RMS?

RMS boasts 112 verified partners, including integrations with Criton, Sage, STR, and many others, supporting extensive connectivity. Hotelcube offers 24 verified partners, including major OTAs and channel managers like WuBook and RateBoard, but with fewer options overall.

The wider array of integrations in RMS allows for more tailored, scalable setups, especially beneficial for larger or multi-property hotels. Shared partners include RoomChecking and SiteMinder, but RMS’s broader ecosystem offers more flexibility. Edge: RMS.

Which Do Hoteliers Rate Higher: Hotelcube or RMS?

Hotelcube has no recent reviews or scores, making it difficult to assess user satisfaction. RMS, with 20 recent reviews, scores an impressive 8.51/5 on NPS and an overall rating of 4.56/5, with users praising its scalability, automation, and support.

RMS’s diverse user base, including chain hotels and resorts, consistently reports positive experiences, especially around growth and efficiency. For smaller hotels, RMS’s complexity may be unnecessary, but for larger properties, it’s highly valued. Edge: RMS.

How Much Do Hotelcube and RMS Cost?

Hotelcube’s pricing begins at $700 per month, with no mention of implementation fees or trial options. RMS’s base price is $800 per month, also without trial information. Both operate on flat monthly fees, but RMS’s higher price may reflect its extensive features and integrations.

Cost should factor into your decision only if your hotel’s budget aligns; RMS’s slightly higher price correlates with its broader capabilities. No trial data limits direct comparison for risk assessment.

What Type of Hotel Should Use Hotelcube?

Hotels that:

• Need a simple, quick-to-deploy management system
• Prioritize ease of staff training and onboarding
• Have limited operational complexity
• Want affordable, reliable management without extra bells and whistles

Not ideal if:

• You operate a large, multi-property chain
• Your hotel requires extensive automation or integrations
• You need advanced guest engagement tools or complex revenue management

What Type of Hotel Should Use RMS?

Hotels that:

• Manage multiple properties or large portfolios
• Require advanced automation, guest CRM, and detailed reporting
• Need seamless integrations with numerous third-party systems
• Seek a scalable platform capable of supporting growth

Not ideal if:

• You run a small boutique hotel with minimal tech needs
• Your property operates with very limited staff or resources
• You prefer a simple, straightforward system without extensive features

RMS vs Hotelcube: The Bottom Line for Hotels

RMS stands out as a feature-rich, highly scalable PMS supporting large, complex operations and fast growth. Its recent reviews and high ratings validate its ongoing innovation and support, making it the stronger choice overall.

Hotelcube offers a more streamlined, easy-to-use solution suited for smaller or less complex hotels that need quick setup and reliable management. If your hotel values simplicity and rapid onboarding, Hotelcube may suffice, but RMS’s extensive feature set and recent positive feedback make it the more compelling pick for most hotels seeking growth and automation.

In conclusion, RMS's larger review count, recent feedback, and comprehensive capabilities give it the edge for properties aiming to scale. However, if your hotel’s needs are straightforward, Hotelcube provides a reliable, easy alternative that can still deliver effective management.