Infor HMS vs. Rezovation:
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The Decision

Choosing the right property management system (PMS) is crucial for streamlining your operations and enhancing guest experiences. Infor HMS by Infor and Rezovation both aim to serve the hotel industry, but they differ significantly in scope, user feedback, and regional presence. While Rezovation emphasizes online reservations and marketing for small hotels, B&Bs, and inns, Infor offers a broader, enterprise-level solution with extensive features. Which one aligns best with your hotel’s size and needs?

Is Infor HMS or Rezovation Better for Hotels?

Both products target different segments and operational priorities. Infor HMS is a comprehensive, cloud-based PMS with advanced modules like housekeeping, revenue management, and multi-lingual support, boasting a higher review count (46) and recent feedback. Rezovation, on the other hand, specializes in online reservations and marketing for smaller properties, but has no recent reviews to gauge current user satisfaction. Given the data, Infor’s larger presence and recent feedback suggest a more reliable, mature offering.

While Rezovation is tailored for boutique hotels and B&Bs looking for online booking solutions, Infor’s extensive feature set appeals to mid-sized and larger hotels aiming for operational integration. Do your hotel’s needs lean more toward online reservations and marketing or comprehensive property management? This distinction helps clarify which platform might serve you better.

Infor HMS vs Rezovation: Which Should Your Hotel Choose?

If your hotel needs a scalable, multi-functional PMS capable of handling complex operations, go with Infor HMS. Its broad feature set—like guest profiles, revenue management, and automated night audits—makes it ideal for hotels seeking deep operational control.

If your focus is primarily on online reservations, website integration, and internet marketing for a small property, Rezovation’s suite of tools could suffice, especially if your staff prefers a straightforward, reservation-driven approach. However, the lack of recent reviews and limited regional presence suggest Rezovation might not be suitable for hotels seeking long-term, enterprise-grade support.

For larger hotels or those planning growth, Infor’s proven track record and extensive integrations make it the safer choice. Conversely, boutique operators with limited needs and a focus on reservations could consider Rezovation, but should be cautious about the lack of recent customer feedback.

Is Infor HMS or Rezovation Easier to Use?

Infor HMS scores a 3.88 out of 5 for ease of use, with users highlighting its intuitive navigation once familiar, but citing occasional usability frustrations, especially during updates. The onboarding process is rated at 3.64, with support often praised for responsiveness, though some find training materials could improve.

Rezovation has no recent reviews to evaluate, which makes assessing its user-friendliness difficult. Historically, Rezovation’s focus on small properties and online reservations suggests a simpler interface, but without current data, it's impossible to definitively compare ease of use.

Edge: Infor HMS, due to its higher review count, recent feedback, and known usability strengths.

Which Has Better Features: Infor HMS or Rezovation?

Infor HMS offers 20 unique features, including a housekeeping module, guest CRM, centralized role management, revenue modules, and automated night audits, making it a feature-rich system for complex hotel operations. Rezovation, primarily designed for online reservations and marketing, does not list additional features beyond its booking engine and website design.

While Rezovation excels in online reservations, it lacks the extensive operational modules found in Infor HMS. For hotels needing a full PMS with advanced operational features, Infor clearly leads.

Edge: Infor HMS, with a broader set of features tailored to managing large and complex properties.

Which Has Better Customer Support: Infor HMS or Rezovation?

Infor HMS's support scores a 4.04 out of 5, with reviews emphasizing promptness and professionalism, especially during onboarding and troubleshooting. Users appreciate the quick, helpful responses, crucial for resolving technical issues efficiently.

Rezovation has no recent reviews available, making it impossible to accurately gauge current support quality. Historically, small vendors may vary in support responsiveness, but the lack of recent data doesn’t inspire confidence.

Edge: Infor HMS, given its higher support rating and recent positive reviews.

Which Has More Integrations: Infor HMS or Rezovation?

Infor HMS boasts 113 verified integration partners, including major industry players like Booking.com, Expedia, and Trevo. These integrations facilitate smooth data flow across booking, revenue, and operational systems, reducing manual work.

Rezovation does not list verified partners or integrations, focusing mainly on its proprietary reservation system and website design. For hotels requiring extensive third-party integrations, Infor’s ecosystem provides a significant advantage.

Edge: Infor HMS, with its extensive, verified partner network.

Which Do Hoteliers Rate Higher: Infor HMS or Rezovation?

Infor HMS has a total review count of 46, with an overall rating of 4.04/5. While recent reviews are sparse, the positive feedback underscores its value for hotels of various sizes. Guests in the luxury, boutique, and city-center segments rate it favorably, with some calling it "very customizable" and "efficient."

Rezovation has no recent reviews, so no recent guest or hotelier ratings are available. Given the data, Infor HMS is the more trusted, consistently rated choice among hoteliers.

Edge: Infor HMS, supported by recent, high-quality reviews.

How Much Do Infor HMS and Rezovation Cost?

Pricing details for Infor HMS are not publicly available, as it typically involves a custom quote based on hotel size and requirements. Rezovation also does not list specific prices, but historically targets small to mid-sized properties with transparent online pricing.

Without concrete figures, your best bet is to contact vendors directly for quotes. Typically, Infor's enterprise solutions tend to be more costly than Rezovation’s reservation-focused offerings, reflecting their scope.

What Type of Hotel Should Use Infor HMS?

• Hotels seeking a scalable, comprehensive PMS with modules like revenue management, night audits, and housekeeping.
• Hotels that require multi-lingual support and multi-currency functionality.
• Properties aiming for extensive integrations and operational flexibility.
• Hotels planning for future growth and multi-property management.

Not ideal if:

• You operate a small B&B with minimal operational complexity.
• Your team prefers simple, reservation-only solutions without extensive modules.
• You need a quick, low-cost setup with minimal customization.

What Type of Hotel Should Use Rezovation?

• Small hotels, inns, and B&Bs focused primarily on online reservations and internet marketing.
• Properties that want a straightforward reservation system integrated with their website.
• Inns or boutique hotels with limited operational complexity.
• Hotels with a strong emphasis on online visibility and direct booking.

Not ideal if:

• You require advanced operational modules like revenue management or housekeeping.
• Your hotel is part of a larger chain or needs extensive integrations.
• You seek a long-term, enterprise-grade PMS with a broad feature set.

Infor HMS vs Rezovation: The Bottom Line for Hotels

Infor HMS provides a robust, feature-rich PMS suitable for hotels requiring extensive operational control, scalability, and integrations. Its higher review count and recent positive feedback make it a dependable choice for mid-sized and larger properties.

Rezovation excels in online reservations and marketing for small properties, but the absence of recent reviews and limited features suggest it’s best suited for very small hotels or inns prioritizing internet visibility over comprehensive management.

If your hotel needs a full PMS capable of managing complex operations, Infor HMS is the clear winner. For small properties focused on online reservations, Rezovation may suffice, but proceed with caution given limited recent data.