SkyTouch Technology vs. Soraso:
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The Decision

Choosing between SkyTouch Technology and Soraso hinges on your property’s specific needs and resources. SkyTouch is a comprehensive, widely used PMS with a proven track record, while Soraso is a newer, less-reviewed system with limited data. Both aim to streamline hotel operations, but their approaches, features, and support structures differ significantly.

SkyTouch’s extensive user base, recent reviews, and feature set position it as the more established option for hotels wanting a reliable, scalable PMS. Soraso, lacking recent reviews and a broad customer footprint, remains unproven at this stage. So, which product truly fits your hotel’s operational priorities?

Is SkyTouch Technology or Soraso Better for Hotels?

SkyTouch Technology has been a mainstay in hotel management since 2013, offering a cloud-based PMS with over 119 reviews and a solid 3.5/5 overall rating. Its user-friendly interface and detailed reports are highly praised, and the platform’s integration capabilities are extensive, with 33 verified partners.

Soraso, on the other hand, has no reviews, no ratings, and only two verified integrations, making it impossible to assess its reliability or usability. Its lack of recent reviews or market presence in North America suggests it’s a less proven solution.

SkyTouch’s strengths lie in its maturity, large support network, and proven feature set, whereas Soraso remains an unknown quantity. Is your hotel ready to invest in a platform with proven performance and community backing?

SkyTouch Technology vs Soraso: Which Should Your Hotel Choose?

If your hotel needs a mature, reliable PMS with extensive features, go with SkyTouch. It’s suited for properties of all sizes but especially benefits mid-sized to large hotels, resorts, and properties requiring detailed reporting and integrations.

If your hotel has very limited operational needs and is exploring PMS options without a strong preference for existing reviews or integrations, Soraso might appeal, but its lack of data makes it a risky choice.

Given SkyTouch’s high review count and recent feedback, it offers a safer, more predictable path for hotels seeking proven stability and broad functionality. Soraso’s absence of reviews and integrations suggests it’s best for hotels willing to experiment with untested systems.

Is SkyTouch Technology or Soraso Easier to Use?

SkyTouch scores 4.64/5 for ease of use, with many users highlighting its intuitive, straightforward interface. Customers praise how quickly staff can learn the system and how it simplifies daily operations, with onboarding rated at 4.36/5.

Soraso offers no publicly available ratings or reviews on ease of use, making it impossible to compare directly. Its lack of community feedback leaves hoteliers uncertain about its user-friendliness or onboarding process.

Edge: SkyTouch. Its extensive positive reviews and high usability scores demonstrate a clear advantage in simplicity and staff adoption.

Which Has Better Features: SkyTouch Technology or Soraso?

SkyTouch boasts 27 unique features, including online 24/7 support, a housekeeping module, guest profiles, custom rates, ancillary revenue tracking, a booking engine, revenue management, channel management, automated night audit, group functionality, direct billing, and integrated CRS, among others.

Soraso, with no documented features, offers no clear advantages over SkyTouch’s comprehensive suite. Its lack of feature data makes it difficult to justify over the proven, industry-specific capabilities SkyTouch provides.

Edge: SkyTouch. Its broad feature set, proven in the field, outperforms Soraso’s unverified offerings.

Which Has Better Customer Support: SkyTouch Technology or Soraso?

SkyTouch’s support scores 4.5/5, with reviews praising its professionalism and responsiveness. Users appreciate 24/7 availability and helpful support staff, though some mention occasional delays.

Soraso offers no review data or support ratings, leaving hoteliers with no evidence of its customer service quality. Without user feedback, support remains an unknown factor.

Edge: SkyTouch. Its well-documented support history and high ratings stand out against the lack of data on Soraso.

Which Has More Integrations: SkyTouch Technology or Soraso?

SkyTouch integrates with 33 verified partners, including major players like SiteMinder, Impulsify, and Chargerback. Its extensive integration network helps streamline operations across booking channels, POS, and revenue management.

Soraso has only 2 verified integrations, with no supporting details on compatibility or scope. This limited integration capacity restricts its ability to connect with other hotel systems effectively.

Edge: SkyTouch. Its wide array of verified integrations ensures smoother, more connected hotel operations.

Which Do Hoteliers Rate Higher: SkyTouch Technology or Soraso?

SkyTouch receives a 3.5/5 rating based on 119 reviews, with recent feedback emphasizing its user-friendly interface, reporting, and support. The majority of reviews are recent, providing current insights into its strengths and weaknesses.

Soraso lacks any reviews or recent feedback, preventing a meaningful comparison. Its absence from review platforms implies limited hotel adoption or visibility.

Edge: SkyTouch. With a substantial, recent review base, its rating reflects consistent user satisfaction.

How Much Do SkyTouch Technology and Soraso Cost?

SkyTouch’s pricing is listed at a flat $600 per month, with no free trial or implementation fees. Its straightforward pricing model makes budgeting predictable for hotels.

Soraso provides no pricing information publicly, making it impossible to compare costs directly. Lack of transparency suggests it may have custom or variable pricing, which could complicate budgeting.

What Type of Hotel Should Use SkyTouch Technology?

• Hotels seeking a mature, reliable PMS with comprehensive features.
• Properties that value detailed reporting, integrations, and support.
• Medium to large hotels, resorts, and properties with complex operations.
• Hotels with staff comfortable using cloud-based systems and seeking scalability.

Not ideal if you prefer a simple, minimal system with very basic needs or have a very small property needing only a basic management tool.

What Type of Hotel Should Use Soraso?

• Hotels willing to take a chance on a less-established system.
• Properties with minimal operational complexity and limited integration needs.
• Hotels in regions where Soraso might be more accessible, pending further market data.
• Teams open to testing new software, accepting the risk of limited support and features.

Not ideal if your hotel prioritizes proven reliability, extensive features, or integration capabilities, especially in North America.

The Bottom Line for Hotels

SkyTouch Technology offers a mature, feature-rich PMS with a large user base and recent positive reviews, making it a reliable choice for most hotels. Its extensive integrations, customer support, and ease of use support operational efficiency and growth.

Soraso, lacking reviews and market presence, is an unproven solution. Its limited data and integrations suggest it’s better suited for small, experimental, or regional properties willing to accept higher uncertainty.

If your hotel values proven performance, community feedback, and extensive functionalities, SkyTouch clearly dominates. For hotels willing to experiment and accept higher risk, Soraso might be worth exploring with caution, but the lack of reviews makes it a less confident pick at this stage.