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Review of Medallia

10
Survey guests and catch bad reviews before they hit the web
Front Office Supervisor from 200 to 499 חדר Branded Hotels in Oakland (United States)
מְאוּמָת
9 שנים לפני
מוצרים נבדקו
תוכנת סקר אורחים
מה אתה הכי אוהב?
It’s a good program that allows guests to survey their stay prior to going to Trip Advisor or another review site. Because of this, it allows you to solve whatever problem the guest experienced before they make it known to the public.
מה אתה לא אוהב או חושב שאפשר לשפר?
Some of the templates are antiquated and could use an update. Also, although it keeps track of guest satisfaction, it is very difficult to discern how it comes to those numbers and can sometimes feel like a black box.
5.0
מְעוּלֶה
קלות שימוש
4.0/5
שירות לקוחות
4.0/5
רועי
0.0/5
יישום
5.0/5

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