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Review of Salesforce

8
I use Salesforce at the corporate level for a portfolio of hotel brands
Director
מְאוּמָת
9 שנים לפני
מוצרים נבדקו
תוכנת מכירות למלונות
מה אתה הכי אוהב?
They are an industry leader in the space. They allow for very complex data management. Personalization and dynamic content is core to their product. I use them mainly for email, while they do support other marketing channels.
מה אתה לא אוהב או חושב שאפשר לשפר?
The customer service has been a huge issue for us. Salesforce doesn't really have a hospitality focus and they're huge - so when we need help with custom configuration or bugs the turnaround and care is poor.
4.0
טוב מאוד
קלות שימוש
2.0/5
שירות לקוחות
1.0/5
רועי
3.0/5
יישום
2.0/5

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