OPERATIONS

The Hydro Hotel Reopens with HotelTime

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A landmark hotel in Lisdoonvarna has begun a new chapter, combining more than 150 years of hospitality heritage with connected technology for today’s operations.
Why it matters: Some hotels do not simply reopen. They return with a story worth continuing. In June 2026, The Hydro Hotel in Lisdoonvarna, County Clare, welcomed guests again following the first phase of a multi-year restoration programme. The 113-bedroom property traces its history to the nineteenth century and has long been part of the town’s hospitality and social life.
  • Now under the stewardship of the Fiddle + Bow Collection, the hotel is being carefully renewed for a new generation of visitors while retaining the character that makes it distinctive. Its location in the heart of North Clare places guests within easy reach of The Burren, Doolin, the Cliffs of Moher and Ireland’s Wild Atlantic Way.

Top 3 Core Objectives: Reopening a large historic property involves much more than opening the doors. It requires teams to establish new processes, connect departments and create a reliable operational foundation from day one. As part of this new chapter, The Hydro Hotel selected HotelTime PMS and Vento POS, together with the fully integrated Adyen payment solution and 3-in-1 payment terminals. The connected set-up supports operations from reception to restaurant, helping the team reduce unnecessary administration and keep the guest experience at the centre of daily work.
  • HotelTime PMS: The connected set-up supports operations from reception to restaurant, helping the team reduce unnecessary administration and keep the guest experience at the centre of daily work.

  • Vento POS: The connected set-up supports operations from reception to restaurant, helping the team reduce unnecessary administration and keep the guest experience at the centre of daily work.

  • Adyen and 3-in-1 terminals: The connected set-up supports operations from reception to restaurant, helping the team reduce unnecessary administration and keep the guest experience at the centre of daily work.

HOTELTIME

Fully featured cloud-based PMS system with more than 650 customers in 25+ countries world-wide.

Innovators Mentioned

HOTELTIME
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Sarah Brosnan
The hotelier hasn't yet verified the case study.

Chief Operating Officer

The Hydro Hotel

"It was important to us to have a single system that could integrate both our PMS and POS requirements. We opened the hotel within just five weeks of getting the keys to The Hydro, so we were working to an exceptionally tight timeline."

Sarah Brosnan

Chief Operating Officer

👍 Chief Operating Officer Sarah Brosnan said that One system for PMS and POS, live in just five weeks.:
  • "It was important to us to have a single system that could integrate both our PMS and POS requirements. We opened the hotel within just five weeks of getting the keys to The Hydro, so we were working to an exceptionally tight timeline."

⚖️ The selection process: During their research process, Sarah Brosnan evaluated HOTELTIME's product differentiators, customer support, and holistic value as a strategic partner and ultimately decided that HOTELTIME was the best fit solution:
  • Chief Operating Officer Sarah Brosnan said, about their decision: "HotelTime were flexible throughout the implementation process, adapting to our requirements and delivering the system and training within the timeframe we needed"

📈 The results: Opened in five weeks on one connected system for PMS, POS and payments, with less admin and more time for guests.
  • Live in five weeks: he hotel opened within just five weeks of getting the keys to The Hydro.

  • One connected system: HotelTime PMS, Vento POS and integrated Adyen payments with 3-in-1 terminals work together, from reception to restaurant.

  • Less admin, more guest focus: the connected set-up helps the team reduce unnecessary administration and keep the guest experience at the centre of daily work.

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