How a growing resort in Airlie Beach boosted bookings by 17% and revenue by 20% with RoomPriceGenie

REVENUE MANAGEMENT

Kipara Tropical Rainforest Retreat relaunched with a bigger room count, new room types, and a fully refreshed product but no historical data to guide pricing. Managing rates manually in a competitive, price-sensitive market was slowing the team down. RoomPriceGenie changed that.

Why it matters: Accurate, timely pricing was critical to Kipara’s repositioning and revenue recovery. With a growing portfolio to manage, BelgraviaPro, the managing compay behind the resort, needed a solution that saved time, improved market alignment, and delivered measurable uplift.

"Kipara Tropical Rainforest Retreat had expanded to 67 rooms and introduced new cabins, villas, and pet-friendly units but lacked past performance data to build forecasts or confidently set prices. The team relied on daily manual monitoring of OTAs and market movements, leading to both underpricing high-demand dates and overpricing lower-demand categories. RoomPriceGenie automated these tasks, continuously scanning the market, adjusting rates, and validating decisions with more data points than a manual workflow could achieve. With pricing off their plates, the resort and BelgraviaPro teams could focus on strategy and operations instead of repetitive updates. Stronger forward bookings and more accurate forecasts quickly followed."

Top 3 Core Objectives: Jarratt Horton, revenue manager and Finance business partner for Kipara Tropical Rainforest Retreat, aimed to right-size pricing across room types, improve financial performance after Kipara’s refurbishment, and reduce the manual workload of managing a dynamic tourist market.

Fix pricing gaps: They wanted to align rates with demand and market signals to boost occupancy while staying competitive.
Save time: Manual pricing required daily monitoring and updates. Automating this work freed the revenue manager to focus on strategy across the wider portfolio.
Strengthen forecasting: With stronger forward bookings and more responsive pricing, revenue forecasts became more reliable and easier to plan around.

Innovators Mentioned

Kipara Tropical Rainforest Retreat

RoomPriceGenie

Jarratt Horton

Revenue Manager & Finance Business Partner

Kipara Tropical Rainforest Retreat

"Bookings are up 17%, room nights up 18%, and revenue up 20% — exactly the kind of uplift we were hoping for when we started with RoomPriceGenie."

Jarratt Horton

Revenue Manager & Finance Business Partner

👍 Revenue Manager & Finance Business Partner Jarratt Horton said that They saw an uplift they were hoping for.:

"Bookings are up 17%, room nights up 18%, and revenue up 20% — exactly the kind of uplift we were hoping for when we started with RoomPriceGenie."

⚖️ The selection process: During their research process, Jarratt Horton evaluated RoomPriceGenie's product differentiators, customer support, and holistic value as a strategic partner and ultimately decided that RoomPriceGenie was the best fit solution:

Revenue Manager & Finance Business Partner Jarratt Horton said, about their decision: "We were drawn to RoomPriceGenie because of the ease of setup, the ease of ongoing management, the fact that it’s a modern, cloud-native platform, and it seemed a better value for money. I want to say it’s a ‘simple’ system to use, but I don’t mean that in a bad way! The free two-week trial was also really helpful in getting the initial ‘yes’ internally to give it a go."

📈 The results: RoomPriceGenie delivered significant revenue, occupancy, and efficiency gains, exactly in line with the performance uplift they hoped to achieve.