Rezcontrol PMS (by Avon Data) vs. Clock PMS:
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The Decision

Choosing between Rezcontrol PMS by Avon Data Systems and Clock PMS involves evaluating how each system addresses your hotel’s operational needs. Both products aim to streamline hotel management, but they diverge in scope, regional presence, and user experience. Rezcontrol is a UK-based platform with a narrow but highly rated feature set, while Clock offers a broader, multi-region solution with extensive integrations. Which system aligns better with your hotel’s profile and growth plans?

Rezcontrol’s reputation hinges on simplicity and personalized UK support, but its very limited review set and regional focus make it less capable of scaling globally. Meanwhile, Clock’s large user base and recent review volume give it a significant edge. Are you ready to prioritize proven global reliability or a niche, UK-focused solution?

Is Rezcontrol PMS or Clock PMS Better for Hotels?

Rezcontrol is a cloud-based hotel management tool designed to put hoteliers in control through a simplified, all-in-one interface. It handles bookings, rates, tasks, and events, with an emphasis on ease of use and customer service, supported by a fixed monthly fee with no hidden costs. Clock, on the other hand, combines reservations, rates, invoicing, front desk, guest messaging, and more into a comprehensive system, emphasizing automation and guest engagement.

Rezcontrol’s users praise its intuitive interface and the personalized UK support team, but it’s only reviewed by 6 hotels, all in Europe, with no recent feedback. Clock boasts a 4.8-star rating from 251 reviews, with recent feedback from hotels worldwide, making it a more reliable choice for hotels seeking proven performance and ongoing development. Given the extensive recent reviews, which platform truly stands out?

Which Should Your Hotel Choose if You Need Simplicity or Scalability?

If your hotel values a straightforward, easy-to-implement platform with dedicated UK support, Rezcontrol might seem appealing. It’s particularly suited for small hotels or inns looking for a reliable, fixed-cost system with minimal setup fuss. However, its limited features and small review base—only 6 reviews, with all in the last 6 months—mean you might encounter scalability issues.

Clock suits hotels looking for a broad, feature-rich platform with extensive integrations, automation, and global coverage. Its 251 reviews and high ratings across multiple regions show it can support larger, more diverse properties or hotel groups aiming to grow. If you’re planning expansion or need a comprehensive system, Clock’s proven track record is harder to ignore.

Is Rezcontrol or Clock Easier to Use?

Rezcontrol’s onboarding and daily use receive perfect 5/5 ratings, highlighting its simple, clean interface that minimizes training time. Its UK-based support team is praised for their responsiveness, making it particularly attractive for hotels seeking local assistance. Clock also scores highly at 4.78/5 for ease of use, with reviews emphasizing its intuitive design and quick onboarding, despite its broader feature set.

While Rezcontrol’s minimal feature set simplifies user experience, Clock’s extensive features are well-organized, making it manageable for most users. However, some users note that Clock’s numerous features can initially seem overwhelming. Overall, edge: Rezcontrol, for small hotels prioritizing simplicity and local support.

Which Has Better Features: Rezcontrol or Clock?

Rezcontrol offers core property management functionalities, including bookings, rates, tasks, and events—totaling 39 shared features with Clock—plus integrated payment and POS options. It does not have additional standalone features, but its depth in core functions is praised. Clock, however, provides 19 unique features not available in Rezcontrol, including EPoS, integrated CRS, ancillary revenue tracking, guest profiles, multi-currency, guest app, mobile app, and PCI compliance.

Clock’s wider feature set supports diverse hotel operations and guest engagement strategies, making it more adaptable for complex or high-volume properties. If you need advanced features like integrated CRS or guest apps, Clock takes the lead. But for essential management functions, Rezcontrol’s core capabilities might suffice. Edge: Clock, for more comprehensive feature needs.

Which Has Better Customer Support: Rezcontrol or Clock?

Rezcontrol’s UK-based customer support scores a perfect 5/5, with reviews praising its personalized service and flawless onboarding. Its small review base, however, limits broader validation. Clock, with a support score of 4.75/5 from 251 reviews, is highly rated worldwide, with frequent praise for responsiveness and ongoing system updates.

Recent Clock reviews emphasize its proactive support, with users remarking, “The Clock team is very quick to respond and always helpful,” while Rezcontrol users highlight “flawless training and support from Avon Data.” Edge: Rezcontrol, for personalized UK support, though Clock’s extensive support network is also strong.

Which Do Hoteliers Rate Higher: Rezcontrol or Clock?

Clock’s impressive 4.8/5 rating from 251 reviews, with recent feedback from diverse regions, signifies broad hotel satisfaction. Hotels of all sizes and segments—independent, boutique, city center, and resorts—rate it highly, reflecting its versatile applicability. Rezcontrol’s reviews, although glowing, are limited to 6 hotels, all in the UK, with no recent comments, making its rating less reliable for wider use.

Clock’s user reviews frequently mention significant time savings, operational efficiency, and revenue growth. Given the volume and recency of reviews, clock’s rating carries more weight. Edge: Clock, for its proven popularity among a global hotel community.

How Much Do Rezcontrol and Clock Cost?

Rezcontrol charges a fixed monthly fee of $1,000 with no hidden fees or setup costs, offering a predictable expense structure. Clock’s pricing is lower at $600 per month, with no additional connection or setup fees, and it offers extensive features without locked functionalities.

While Rezcontrol’s higher fee might reflect its personalized support, Clock’s lower price and broader feature set present a compelling value proposition for hotels seeking a cost-effective, scalable solution.

What Type of Hotel Should Use Rezcontrol?

• Hotels that prioritize a simple, easy-to-learn management system.
• Small properties or inns seeking a fixed, predictable monthly fee.
• Hotels that serve primarily UK guests and value local support.
• Properties with limited operational complexity, focusing on core management.
• Teams that prefer minimal configuration and straightforward onboarding.

Not ideal if your hotel needs extensive integrations, multi-region support, or advanced features like guest apps and CRS.

What Type of Hotel Should Use Clock?

• Hotels needing a comprehensive platform with extensive integrations.
• Properties that want to automate routines and improve operational efficiency.
• Hotel groups with multiple locations or plans for expansion.
• Hotels in regions outside Europe, especially North America and Asia Pacific.
• Venues that require advanced features like guest portals, online check-in, and multi-currency support.

Not ideal if your hotel is very small, with minimal operational complexity, or if you lack technical resources for setup.

Clock vs Rezcontrol: The Bottom Line for Hotels

Clock PMS is a broad, feature-rich platform with proven global reach, extensive integrations, and high user ratings. It’s suitable for hotels seeking to streamline operations, automate guest engagement, and support growth across multiple regions. Rezcontrol, however, offers a simpler, UK-focused management experience with excellent personalized support, best suited for small, UK-based hotels.

If your hotel requires a scalable, versatile system with a large support network, Clock’s recent reviews and widespread deployment make it the clear choice. For smaller properties in the UK that value simplicity and dedicated support, Rezcontrol remains a viable option.

In conclusion, for most hotels evaluating these two options today, Clock’s larger review volume, recent high ratings, and extensive feature set make it the stronger candidate. It’s a more reliable and future-proof choice, especially if you’re aiming for growth and operational efficiency on a global scale.