Bnovo PMS vs. Noovy PMS:
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The Decision

Choosing between Bnovo PMS and Noovy PMS hinges on your hotel’s specific needs and priorities. Both systems aim to streamline operations, but they differ significantly in features, support, and user feedback. Bnovo offers a traditional, regionally focused PMS with limited reviews and a smaller user base, whereas Noovy provides a comprehensive, cloud-based platform with a broad feature set, extensive integrations, and recent positive reviews. Which system aligns better with your hotel’s goals?

Both products address core property management challenges—booking, guest communication, and channel connectivity—and aim to improve efficiency. Bnovo's core strengths lie in its established presence and connectivity options in Europe and Asia, while Noovy emphasizes ease of use, automation, and an all-in-one approach. As both systems target similar pain points, your choice should be based on support quality, ease of adoption, and feature depth.

Are you willing to prioritize a system with a larger, more recent review footprint and higher user satisfaction? Or do you prefer a solution rooted in regional connectivity with a narrower but potentially more tailored feature set? Let’s examine both options closely.

Is Bnovo PMS or Noovy PMS Better for Hotels?

Bnovo PMS, founded in 2012 and servicing over 3,000 properties mainly in Europe, Russia, and Asia, offers a cloud-based platform with a focus on connectivity and automation. However, its review score of 2.25/5 from only 2 reviews indicates limited recent feedback, and support scores are notably low at 1.25/5.

Noovy, established in 2017 and supporting hotels across seven countries, boasts a 5/5 review rating from 18 recent reviews, with a customer support score of 4.89/5. Its broad feature set, including automation, digital registration, and guest communication tools, is highly valued by users.

Given the limited recent reviews and low support ratings for Bnovo, it’s difficult to recommend it over Noovy, which shows a clear edge in user satisfaction and recent engagement. Would you prefer a system with proven, current support and positive user feedback? Or are regional connectors and a smaller footprint sufficient for your needs?

Bnovo PMS vs Noovy PMS: Which Should Your Hotel Choose?

If your hotel operates primarily in Europe, Russia, or Asia, and your team needs a straightforward, connectivity-focused PMS, Bnovo could be a consideration. It’s suitable for motels and villas, especially if your staff can handle its interface and support limitations.

If, however, your hotel values automation, extensive integrations, modern features like online check-in/out, guest messaging, and an easy onboarding process, Noovy is the stronger choice. Its user-friendly platform and highly positive recent reviews make it ideal for boutique, city-center, and budget hotels seeking a comprehensive solution.

In summary, choose Bnovo if your needs are regional and basic, and your team is prepared to navigate support challenges. Opt for Noovy if you prioritize ease of use, automation, and a well-supported platform.

Is Bnovo PMS or Noovy PMS Easier to Use?

Bnovo’s interface receives mixed feedback, with some reviews citing a "disgusting interface" and server crashes, though others find the personal room layout understandable. Its user rating of 3/5 suggests usability issues and a steep learning curve, compounded by support rated at just 1.25/5.

In contrast, Noovy’s interface scores 4.84/5, with reviews emphasizing its ease of use, quick setup, and intuitive design. Users note that staff adoption is rapid and that the platform simplifies operations, saving time and reducing errors.

Edge: Noovy.

Which Has Better Features: Bnovo PMS or Noovy PMS?

Bnovo offers 19 features, including connectors and capacity management, but lacks advanced automation tools. Notably, it includes only one feature unique to it, EPoS.

Noovy boasts 30 features, covering automation (night audit, task management, automated reminders), guest communication (SMS, email, ID scanning), online check-in/out, housekeeper app, and real-time reporting. It also integrates a payment terminal, guest messaging, and online registration, providing a more complete operational suite.

Edge: Noovy.

Which Has Better Customer Support: Bnovo PMS or Noovy PMS?

Support ratings reveal a stark difference: Bnovo’s support scores a mere 1.25/5, with reviews describing it as "very bad" and "catastrophic" during system crashes. Customers report slow, unhelpful assistance, hampering operational reliability.

Noovy, however, scores 4.89/5, with users praising its "friendly," "reliable," and "fast" support. Multiple reviews describe support as "excellent," with responsiveness and problem resolution clearly superior.

Edge: Noovy.

Which Has More Integrations: Bnovo PMS or Noovy PMS?

Bnovo’s integration ecosystem is limited, with only 2 verified partners, including comparison.me and Aiosell Technologies. This restricts seamless connectivity with third-party tools.

Noovy excels with 40 verified integrations, including popular platforms like Omnibees, Bookboost, RevControl, and GuestRevu. Its extensive partner network enables hotels to connect with a wide range of OTAs, revenue tools, and guest engagement platforms.

Edge: Noovy.

Which Do Hoteliers Rate Higher: Bnovo PMS or Noovy PMS?

Bnovo’s review ratings are low, with an overall score of 2.25/5 based on only 2 reviews, and recent feedback is unavailable. Many users lament poor support and system crashes.

Noovy enjoys a 5/5 rating from 18 reviews, with recent feedback praising its usability, automation, and support. Hotels of various segments, especially boutique and city hotels, find it highly effective and easy to adopt.

Edge: Noovy.

How Much Do Bnovo PMS and Noovy PMS Cost?

Bnovo does not publicly list pricing, likely offering customized quotes or a premium plan. Its lack of transparent costs makes budgeting uncertain.

Noovy charges €5 (~$5.50) per room per month, with no additional implementation fees, making it an affordable, predictable investment. Its straightforward pricing aligns with its all-in-one, cloud-based model.

Edge: Noovy.

What Type of Hotel Should Use Bnovo PMS?

• Hotels operating primarily in Europe, Russia, or Asia-Pacific regions with a focus on connectivity.
• Properties with a small or medium size seeking basic operational automation.
• Teams capable of managing support limitations and willing to handle potential technical challenges.
• Hotels that prefer a regional, established provider with local language support.

Not ideal if:

• Your hotel values modern automation and guest engagement features.
• You require high support responsiveness and frequent updates.
• You need extensive integrations beyond basic connectivity.
• Your team prefers user-friendly, intuitive interfaces.

What Type of Hotel Should Use Noovy PMS?

• Independent hotels and boutique properties seeking an all-in-one platform.
• Hotels operating in North America, Europe, or expanding globally.
• Teams valuing automation, guest messaging, and digital check-in/out.
• Hotels looking for reliable support and quick onboarding.

Not ideal if:

• Your hotel prefers a very simple, minimal system.
• You operate in a region where regional integrations matter more than global ones.
• Your team is comfortable with complex, less user-friendly platforms.
• You have a strict budget that cannot accommodate €5/room/month.

Bnovo PMS vs Noovy PMS: The Bottom Line for Hotels

Bnovo is a regional, connectivity-focused PMS with limited features and support, suitable for small properties in specific markets. Its low review ratings and support issues suggest it’s better suited for hotels with technical expertise and regional needs.

Noovy offers a modern, feature-rich platform with a broad integration ecosystem, excellent support, and high user satisfaction. It is ideal for hotels seeking automation, guest engagement, and a scalable system that is easy to implement.

If your priority is current user satisfaction, automation, and support, Noovy is the clear choice. For regional, connectivity-only needs with a willingness to manage support challenges, Bnovo could suffice, though it remains a less proven option overall.