Comanche PMS vs. ThinkReservations PMS:
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The Decision

Choosing the right property management system (PMS) can significantly impact your hotel's operations, guest satisfaction, and profitability. You’re evaluating Comanche PMS by Comanche International and ThinkReservations PMS by ThinkReservations, both designed to streamline hotel management. While Comanche offers a broad IT solution rooted in international markets, ThinkReservations provides a feature-rich platform with a strong North American presence. But which one truly supports your hotel’s specific needs?

Both products aim to simplify daily tasks, improve efficiency, and boost revenue, yet their approaches and strengths differ. Does your hotel prioritize extensive online integrations and modern usability, or do you need a comprehensive system tailored for small to mid-sized inns and B&Bs?

Is Comanche PMS or ThinkReservations PMS Better for Hotels?

Comanche PMS is a longstanding IT solution based in Thailand, serving over 900 clients across 18 countries since 1996. It covers a wide range of hospitality operations, including hotels, restaurants, clubs, and resorts, emphasizing total operational control. ThinkReservations, on the other hand, is a cloud-based PMS focused primarily on North American small hotels, inns, and vacation rentals, boasting a modern interface and a large user base with over 356 recent reviews.

The key difference lies in their review volume and recency: ThinkReservations’ significantly higher review count (356 vs. none for Comanche) and recent ratings (4.88/5) make it the more tested and trusted option today. Comanche’s lack of recent reviews and absence of a visible user rating suggest limited current support or market presence. Are you comfortable adopting a less-reviewed platform, or do you prefer the stability of a product backed by recent user feedback?

ThinkReservations vs Comanche PMS: Which Should Your Hotel Choose?

If your hotel is a small property, inn, or bed & breakfast looking for an easy-to-use, highly supported platform with extensive online integrations, go with ThinkReservations. Its 4.88/5 rating from 356 reviews, recent customer praise, and features like channel management, online booking, and guest messaging make it ideal for properties aiming to increase revenue while reducing operational hassle.

If, however, your hotel operates in Asia, Europe, or the Middle East and requires a total IT solution capable of managing restaurant, club, and resort operations with a customizable system, Comanche might seem appealing. Yet, with no recent reviews or clear evidence of active support, it may not be the best choice unless your requirements are very specific to its legacy setup.

In summary: For most hotels seeking modern features and proven support, ThinkReservations is the definitive choice. Comanche’s lack of recent validation makes it less suitable for current needs.

Is Comanche PMS or ThinkReservations PMS Easier to Use?

ThinkReservations’ UI scores 4.82/5 and has a proven onboarding experience rated 4.73/5, with many users describing it as “easy to use” and “like adding another employee.” Customers highlight its intuitive booking engine, automated messaging, and straightforward setup as key strengths, supported by recent positive reviews.

Comanche PMS, with a 0/5 usability rating and no recent reviews, offers an unclear user experience. Its platform, rooted in traditional IT solutions, may require more training and potentially present a steeper learning curve for staff unfamiliar with legacy systems.

Edge: ThinkReservations.

Which Has Better Features: Comanche PMS or ThinkReservations PMS?

ThinkReservations offers a robust suite of 39 features, including a channel manager, booking engine, guest profiles, automated reminders, digital registration, and real-time reporting. It also provides integrations with major OTAs like Airbnb, Expedia, and TripAdvisor, along with payment processing, housekeeing modules, and multi-lingual support.

Comanche PMS lacks documented features, with no unique functionalities listed beyond its core IT solution. Its platform appears to focus more on basic reservation and operational functions without the extensive add-ons ThinkReservations provides.

Edge: ThinkReservations.

Which Has Better Customer Support: Comanche PMS or ThinkReservations PMS?

ThinkReservations’ support ratings are one of its standout features, with a 4.82/5 score and many reviews praising its prompt, knowledgeable, and accessible team. Users often describe their experience as “like having another employee,” emphasizing its reliability and ongoing improvements.

In contrast, Comanche International has no recent reviews or ratings, leaving support quality and responsiveness unclear. Without current user feedback, it’s difficult to assess whether Comanche can match ThinkReservations’ level of customer service.

Edge: ThinkReservations.

Which Has More Integrations: Comanche PMS or ThinkReservations PMS?

ThinkReservations connects with 16 verified partners, including top OTAs and channel managers like Expedia, Airbnb, and Triptease. Its integrations cover payment processing, guest messaging, and digital check-in, streamlining operations across multiple platforms.

Comanche International, with 12 verified partners, includes key players like SiteMinder, RateGain, and LodgIQ but misses some of the broader integrations that are standard today. Its fewer and less recent integrations suggest it’s less adaptable to modern hospitality tech stacks.

Edge: ThinkReservations.

Which Do Hoteliers Rate Higher: Comanche PMS or ThinkReservations PMS?

ThinkReservations boasts a 4.88/5 rating from 356 reviews, with many recent reviews highlighting its ease of use, support, and revenue-boosting features. Hotels of all sizes, especially inns and B&Bs, rate it highly, frequently mentioning its automation and intuitive interface.

Comanche International has no recent reviews or ratings and is not rated by users in the last six months. Its absence of current feedback indicates it’s not actively supporting or improving its platform, making it a less reliable choice.

Edge: ThinkReservations.

How Much Do Comanche PMS and ThinkReservations PMS Cost?

Comanche International’s pricing details are unavailable, which might imply custom quotes or higher barriers to entry. ThinkReservations’ straightforward pricing is $500 monthly, with no mention of implementation fees or additional charges, providing clearer budgeting.

Since Comanche lacks transparent pricing info, your decision may depend on negotiating custom agreements, whereas ThinkReservations offers predictable costs with proven value for small to mid-sized hotels.

What Type of Hotel Should Use Comanche PMS?

• Hotels that operate in the Asia-Pacific, Europe, Middle East, or Africa and need a total IT solution for multiple hospitality segments.
• Teams that prefer a legacy system with a long-established track record, especially if they are comfortable managing complex, multi-department operations.
• Properties that require deep customization over newer, simplified interfaces.
• Not ideal if you prioritize easy onboarding, modern integrations, or active support.

What Type of Hotel Should Use ThinkReservations?

• Small hotels, B&Bs, inns, and vacation rentals seeking an affordable, easy-to-use PMS with robust features.
• Teams that want seamless OTA integrations, automated guest communication, and built-in revenue tools.
• Properties focusing on efficiency, guest experience, and data-driven decision making.
• Not ideal if your hotel is in a region outside North America or needs a system specifically built for large-scale, multi-property enterprise management.

ThinkReservations vs Comanche PMS: The Bottom Line for Hotels

The core difference is that ThinkReservations is a highly reviewed, actively supported cloud platform with a broad array of features designed for small to mid-sized hotels. Comanche, meanwhile, is a legacy solution with no recent validation, likely better suited for properties already familiar with its niche market.

If your hotel needs a modern, reliable, and well-supported PMS, go with ThinkReservations. It offers proven support, a feature-rich environment, and recent positive reviews that back up its claims.

Choose Comanche if your hotel operates across multiple regions with complex needs, and you are comfortable with legacy systems and less current support. However, for most hotels today, ThinkReservations is the safer, smarter choice.