Counter vs. Lodgit Desk Hotelsoftware:
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The Decision

Choosing between Counter by Counter and Lodgit Desk Hotelsoftware hinges on your property’s specific needs. Both promise to streamline operations, but Counter’s more recent reviews and higher ratings suggest it’s better suited for today’s hoteliers. Counter offers robust features designed for hostels, while Lodgit serves a broader range of accommodation types. Does your hotel prioritize ease of use and automation, or do you need a flexible system for different property styles?

Counter, with a 4.73/5 overall rating from 54 reviews and recent feedback, is clearly favored over Lodgit, which has no current reviews. If your goal is a user-friendly, highly rated property management system, Counter emerges as the safer choice. Are you ready to explore why?

Is Counter or Lodgit Better for Hotels?

Counter and Lodgit both aim to simplify hotel management, but their approaches differ. Counter’s platform is built with hostels in mind, emphasizing automation, mobile access, and integrations like POS and channel managers, all backed by a high customer support score of 4.96/5. Conversely, Lodgit has a longstanding history with a focus on traditional reservation management, offering features like a booking calendar resembling a paper reservation book and modules for online booking and cash register integration.

Counter’s ratings and review count (54 reviews, all recent) demonstrate a strong, active user base, especially within hostel markets. Lodgit, with no recent reviews or ratings available, lacks current user feedback, making it less reliable for decision-making today. Given the recent data, which platform better suits your hotel’s operational needs?

Counter vs Lodgit: Which Should Your Hotel Choose?

If your hotel needs a simple, cloud-based PMS tailored for hostels—prioritizing automation, ease of use, and quick onboarding—Counter is the clear choice. Its features like online support, automated night audits, and a mobile app make daily management straightforward, especially for hostel-style accommodations.

If you operate a mixed property or require a traditional, onsite booking system with customizable templates, multiple integrations, and a multi-property calendar, Lodgit might appeal—but note, it has zero recent reviews confirming ongoing support or feature updates. For most hotels seeking current, positive user feedback, Counter provides more confidence. Does your property lean toward a modern, scalable system or a traditional management interface?

Is Counter or Lodgit Easier to Use?

Counter excels in usability, boasting a 4.6/5 ease of use rating and a straightforward, mobile-friendly interface. Users praise its intuitive design, which enables staff training in minutes and remote management, crucial for busy hostels or properties with high turnover.

Lodgit’s interface, designed to resemble a paper reservation book, is easy for users familiar with traditional booking methods. However, its lack of recent reviews and usability ratings makes it difficult to assess whether it remains user-friendly today. Given Counter’s high usability score and recent positive feedback, Edge: Counter.

Which Has Better Features: Counter or Lodgit?

Counter offers 14 shared features with Lodgit, plus five unique to itself, including 24/7 online support, automated night audits, a mobile app, centralized user management, and cloud hosting. These features support automation, mobility, and scalability, which are critical for modern hostels and small hotels.

Lodgit provides three features unique to its system, like on-premise deployment, EPoS, and gift vouchers, catering to specific operational needs. However, without recent reviews confirming ongoing development or user satisfaction, Counter’s broader and more recent feature set makes it the stronger choice. Edge: Counter.

Which Has Better Customer Support: Counter or Lodgit?

Counter’s customer support scores an impressive 4.96/5, with recent reviews highlighting fast, reliable, and friendly assistance from team members like Evelyn and Max. Hoteliers appreciate their responsiveness, especially during onboarding and troubleshooting.

Lodgit’s support information is absent from recent reviews, making it impossible to evaluate current support quality. Given Counter’s high support score and active user praise, Edge: Counter.

Which Has More Integrations: Counter or Lodgit?

Counter integrates with seven verified partners, including popular platforms like Stripe, SiteMinder, Cloudbeds, and Goki, offering extensive connectivity. This wide range of integrations helps streamline your operations across booking channels, payment systems, and access control.

Lodgit reports no verified integrations currently, limiting its connectivity options. For a hotel looking to connect with a variety of external systems quickly, Counter’s more extensive integration list is the clear advantage. Edge: Counter.

Which Do Hoteliers Rate Higher: Counter or Lodgit?

Counter’s recent reviews showcase a solid 4.73/5 overall rating from 54 reviews, with a 91% likelihood to recommend. Hoteliers, especially those in hostels, consistently praise its ease of use, support, and automation.

Lodgit offers no recent ratings or reviews, so its current user satisfaction remains unknown. Given the active, positive feedback for Counter, it’s the safer, more validated option. Edge: Counter.

How Much Do Counter and Lodgit Cost?

Counter does not specify a pricing structure; it appears to be a free system, which is typical for hostel PMS solutions targeting small operators. Lodgit also does not publish clear pricing details, suggesting custom quotes based on your property’s needs.

While both lack transparent pricing, Counter’s free-to-use model and positive ROI ratings (4.8/5) make it particularly attractive for budget-conscious hostels. For hotels seeking predictable costs, confirm pricing directly with each provider. Which model fits your budget better?

What Type of Hotel Should Use Counter?

• Hotels that prioritize ease of use, automation, and quick onboarding, especially hostels and small accommodations.
• Teams seeking a mobile-friendly platform to manage properties remotely.
• Hotels that need integrated POS and automated night audits.
• Properties with limited or no dedicated IT support.
• Hotels focused on rapid deployment and ongoing support.

Not ideal if your hotel requires complex revenue management, detailed reporting, or on-premise systems. Large, multinational hotels with sophisticated systems may find Counter’s features limiting.

What Type of Hotel Should Use Lodgit?

• Hotels, guesthouses, or apartments that prefer a reservation system resembling a paper booking calendar.
• Properties with a need for multi-property management within one system.
• Hotels that want customizable communication templates and simple invoice creation.
• Businesses that prefer on-premise software for data control.
• Hotels already familiar with German compliance requirements like KassenSichV2020.

Not ideal if you need up-to-date reviews, extensive integrations, or cloud-based automation. Larger hotels or those seeking a modern, scalable PMS may find Lodgit’s offerings less aligned with current industry standards.

Lodgit vs Counter: The Bottom Line for Hotels

Counter’s recent reviews and higher ratings underscore its suitability for hotels seeking an intuitive, highly-rated PMS tailored for hostels. Its automation, support, and integrations address the core operational needs of small to mid-sized accommodations.

Choose Counter if your priority is a modern, cloud-based system with active customer support, extensive integrations, and proven user satisfaction. It’s particularly well-suited for hostels and small hotels looking to optimize daily operations.

Lodgit, with its long history and traditional booking calendar interface, might appeal to properties with straightforward needs or those already familiar with its platform. However, its lack of recent reviews and integrations makes it a less compelling choice for evolving hotels.

For most hoteliers aiming for confidence and current support, Counter is the recommended option. It offers proven performance and a user base that continues to grow and provide positive feedback.