Djubo vs. eviivo Suite™ HMS:
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The Decision

Choosing the right hotel management software can feel daunting, especially when both options aim to streamline your operations. DJUBO and eviivo Suite™ HMS tackle similar challenges—booking, channel management, and guest communication—yet their core strengths differ. DJUBO offers a comprehensive all-in-one platform favored by multi-location and independent hotels, while eviivo excels in serving independent properties with its focus on automation and user-friendliness. Which solution aligns best with your hotel’s needs?

Is DJUBO or eviivo Suite™ Better for Hotels?

Both DJUBO and eviivo Suite™ aim to simplify hotel operations but diverge significantly in scope and target users. DJUBO consolidates PMS, channel management, booking engine, POS, and revenue management into one platform, making it suitable for hotels seeking integrated control across multiple functions. eviivo, by contrast, focuses heavily on reservation management, OTA integration, and automation, making it ideal for independent properties looking for ease of use and rapid deployment. Do your hotel’s needs lean toward broad operational control or simple, effective reservation management?

DJUBO’s strength lies in its robustness, with a 5/5 overall rating based on 19 reviews, and recent feedback indicating high satisfaction with its comprehensive features. eviivo has a lower overall rating of 1/5 based on 191 reviews, but its larger review count and more recent reviews (22 in the last six months) suggest a more current assessment of its capabilities. Both products aim to reduce manual work, but DJUBO’s broader feature set makes it a more complete solution for hotels needing operational control beyond reservations.

Given the scale and complexity of your hotel, DJUBO’s extensive feature set and higher recent ratings make it the more reliable choice. Can your hotel benefit from a unified platform that combines multiple management tools into one? Or does your property prioritize streamlined reservation workflows over broader operational features?

DJUBO vs eviivo Suite™ HMS: Which Should Your Hotel Choose?

If your hotel needs an all-in-one management system capable of handling multiple locations, inventory, and back-office functions, DJUBO is the clear choice. Its top-rated user interface (4.95/5) and highly praised onboarding (4.83/5) make it especially suited for properties aiming to consolidate operations under a single platform.

If your hotel is an independent, small-scale property focused on increasing direct bookings and simplifying guest communications, eviivo Suite™ stands out. Its strong reputation for ease of use (4.48/5), robust OTA integrations, and features like guest CRM and automation tools support rapid setup and daily management.

For larger, multi-property hotels or groups, DJUBO offers a more expansive feature set and broader regional reach. Conversely, if your hotel operates solo or in a niche market, eviivo’s streamlined features and specialization in independent properties may serve you better. Which profile best fits your hotel’s operational footprint?

Is DJUBO or eviivo Suite™ Easier to Use?

DJUBO boasts an impressive 4.95/5 ease of use rating, with many reviewers highlighting its intuitive interface and supportive onboarding process (4.83/5). Users like Sakthivel praise its professionalism and user-friendly live inventory management, making staff adoption smoother. Its all-in-one design simplifies daily tasks, though some may find its breadth initially overwhelming.

eviivo, with a 4.48/5 rating, is also praised for its simplicity, especially by independent hoteliers who value its clean interface and automation features. Reviewers like those at Hotel Garni Seestern appreciate its straightforward reservation management, though some note that the desktop interface can be convoluted at first.

Edge: DJUBO. Its slightly higher ease of use rating and positive onboarding experiences give it the edge for hotels with staff seeking a more seamless learning curve.

Which Has Better Features: DJUBO or eviivo Suite™ HMS?

DJUBO offers 42 shared and unique features, including a Point of Sale, integrated ID scanner, and rules-based room assignments—tools that support diverse operational needs. Its dedicated POS and identity management features are particularly valued by hotels seeking a unified platform that handles front-office tasks seamlessly.

eviivo provides 39 shared features plus an additional 15 unique ones—such as website development, native email marketing, guest CRM, and online checkout. These tools enhance independent properties’ marketing and guest engagement, making it easier to grow direct bookings and manage communications.

While DJUBO’s features focus on operational integration, eviivo’s strengths lie in guest engagement and channel management. Which feature set aligns more closely with your hotel’s strategic priorities?

Edge: eviivo Suite™. Its broader suite of automation, marketing, and guest management features gives it an advantage for properties looking to expand direct bookings and streamline communication.

Which Has Better Customer Support: DJUBO or eviivo?

DJUBO’s support scores (4.76/5) are slightly higher than eviivo’s (4.57/5), with recent reviews praising its responsiveness and professional onboarding. Customers like one reviewer noted “support team always available for us,” indicating good staff accessibility and helpfulness.

eviivo receives high praise for its customer service, with clients describing its team as “professional and effective,” especially during onboarding, though some customers mention inconsistencies in chat support quality. Both companies are committed to assisting users, but DJUBO’s slightly higher rating suggests a marginal edge.

Edge: DJUBO. Its higher support score and recent positive reviews make it preferable for hotels prioritizing responsive assistance and smooth onboarding.

Which Has More Integrations: DJUBO or eviivo?

eviivo offers 32 verified integrations, including prominent partners like Expedia, D-Edge, and PriceLabs, supporting robust distribution and revenue management. Its extensive partner network facilitates connecting with marketing, payment, and channel services for independent hotels.

DJUBO has 3 verified integrations, including TripAdvisor and Simplotel, but its smaller partner ecosystem limits its connectivity options. If your hotel relies heavily on diverse integrations, eviivo’s larger ecosystem provides more flexibility.

Edge: eviivo Suite™. Its extensive list of integrations supports broader distribution and operational automation, especially for independent properties.

Which Do Hoteliers Rate Higher: DJUBO or eviivo?

DJUBO’s recent reviews (15 in the last six months) consistently rate the platform 5/5, with users praising its user-friendly interface and comprehensive control. Its high Net Promoter Score (9.63/10) and 96% likelihood to recommend reinforce its strong reputation among hotels.

eviivo, despite its larger review count, receives more mixed ratings—many 1-star reviews citing issues like overbooking and poor customer support. The recent reviews, however, note improvements but still reflect a lower overall satisfaction level.

Edge: DJUBO. Its recent reviews and higher ratings among hotels make it the preferred choice for quality and satisfaction.

How Much Do DJUBO and eviivo Cost?

DJUBO does not publicly list its pricing, suggesting custom quotes based on property size and needs. Its no-trial, no-freemium model indicates a potentially higher upfront investment but tailored solutions.

eviivo’s pricing starts at $700 per month, without a free trial or freemium option. For small properties or those with tight budgets, this might seem high but includes a comprehensive set of features.

Both options require investment, with DJUBO’s tailored pricing potentially offering more flexibility depending on your hotel’s size.

What Type of Hotel Should Use DJUBO?

Hotels that:

• Operate multiple locations or plan to scale.
• Need an integrated platform covering PMS, POS, revenue, and back-office.
• Want real-time visibility into operations.
• Require extensive control over inventory and rates.
• Prefer a platform with a strong regional presence in North America, Europe, Middle East, Africa, and Asia.

Not ideal if your property is small, independent, or primarily relies on simple reservation workflows without complex operational needs.

What Type of Hotel Should Use eviivo?

Hotels that:

• Are independent or small-scale properties.
• Want to grow direct bookings via built-in marketing tools.
• Need automation for reservations, messaging, and guest communication.
• Value easy OTA integration and online channel management.
• Operate in regions covered by eviivo’s extensive network, especially Europe and South America.

Not ideal if your hotel requires multi-location management, advanced revenue tools, or extensive POS functionalities.

The Bottom Line for Hotels

DJUBO offers an all-encompassing platform suited for hotels seeking operational control and scalability. Its higher recent ratings, better support, and broader feature set make it ideal for multi-property or larger independent hotels.

eviivo excels at simplifying reservation management and guest communication, especially for independent properties focused on direct bookings and automation. Its larger partner network and marketing features support growth in niche markets.

Choose DJUBO if your hotel needs comprehensive, scalable operations management. Opt for eviivo if your priority is ease of use, automation, and expanding direct bookings with a focus on independent properties.

In summary, DJUBO is the more proven, highly-rated platform with a broader feature set for larger or growing hotels. eviivo is a solid choice for smaller, independent properties prioritizing simplicity and direct booking growth.