Djubo vs. Preno HMS:
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The Decision

Choosing between Djubo by DJUBO and Preno HMS hinges on your hotel’s specific needs, operational complexity, and budget. Both platforms aim to streamline hotel management, but they diverge significantly in features, recent user feedback, and market presence. Djubo offers a comprehensive all-in-one solution with a robust feature set and a longer review history, while Preno focuses on simplicity and ease of use, especially for smaller properties. Which fits your hotel's scale and goals better?

While Djubo has more reviews and a higher recent review count—indicating a more active user base and ongoing support—it also commands a higher price point. Preno’s affordability and user-friendly design make it appealing for small to mid-sized hotels, but it might lack some advanced features larger properties need. Are you ready to dive into a detailed comparison?

Is Djubo or Preno Better for Hotels?

Both Djubo and Preno address core hotel management needs such as reservations, billing, and channel management, but they do so with different approaches. Djubo consolidates multiple functionalities into one platform, including revenue management, guest feedback, and a POS system, making it suitable for properties that require extensive operational control. Preno, on the other hand, emphasizes simplicity with an intuitive interface and essential features, appealing to hotels prioritizing ease of use.

Djubo’s extensive feature list—22 shared features plus 20 exclusive ones—offers more depth for complex operations, while Preno’s streamlined setup is often praised for quick onboarding. With Djubo’s broader regional presence and larger review volume (19 reviews in the last 6 months), it signals a more active and supported product, whereas Preno's reviews tend to be older or less frequent. Does your hotel need comprehensive control or straightforward management?

Djubo vs Preno: Which Should Your Hotel Choose?

If your hotel needs a flexible platform capable of managing multi-currency transactions, guest feedback, revenue, and integrated CRS, Djubo is the clear choice. It suits independent hotels seeking extensive customization and operational insight, especially those with multiple locations. Djubo’s broad global presence and active support network make it ideal for hotels aiming for scalability.

Conversely, if your hotel values simplicity, quick setup, and reliable support, Preno is your best bet. It’s perfect for boutique hotels, bed & breakfasts, or motels that prefer an easy-to-learn system with essential channel management and booking features. Its lower price point ($600/month) and responsive customer service are significant advantages for smaller teams.

In summary, choose Djubo if your hotel demands a feature-rich, adaptable system with advanced revenue tools. Opt for Preno if your focus is on straightforward operations, quick staff onboarding, and cost efficiency.

Is Djubo or Preno Easier to Use?

Djubo’s user interface scores a 4.95/5 based on recent reviews, praised for its supportive onboarding process and mobile app. Users report that their staff find Djubo intuitive once familiarized but note that its extensive features can initially seem overwhelming. Djubo's onboarding is rated 4.83/5, indicating strong support during setup.

Preno slightly edges out in ease of use with a 4.86/5 rating, with reviewers emphasizing its simple, clean interface and quick learning curve. Support is rated at 4.69/5, and users appreciate how easily staff adapt to the system, especially those less tech-savvy.

Edge: Djubo.

Which Has Better Features: Djubo or Preno?

Djubo offers a comprehensive suite of 42 features, including multi-currency, multi-lingual support, guest communication via SMS, automated reminders, integrated ID scanners, and a revenue management module—features absent in Preno. Its 20 exclusive features cater to larger, more complex operations needing detailed control.

Preno provides 29 features, focusing on core hotel management essentials like a drag-and-drop tapechart, native email marketing, guest CRM, and centralized user management. While it covers the basics well, it lacks advanced revenue tools and multi-lingual support.

Edge: Djubo.

Which Has Better Customer Support: Djubo or Preno?

Djubo’s customer support is highly rated at 4.76/5, with many reviews highlighting its responsiveness and helpful onboarding. Users say support is “always available” and “professional,” which is crucial during critical operational periods.

Preno’s support scores slightly lower at 4.69/5, with reviews praising their quick, reliable service. Customers mention that support staff are attentive and responsive, but some wish for more 24/7 availability.

Edge: Djubo.

Which Has More Integrations: Djubo or Preno?

Djubo features 3 verified partners, including Tripadvisor and Simplotel, with integrations suited for multi-channel distribution. Its smaller partner network might limit options for certain third-party tools.

Preno integrates with 17 partners, including Xero, Bookboost, and RevControl, offering extensive options for accounting, marketing, and revenue management. Its broader network supports more seamless workflows with popular industry tools.

Edge: Preno.

Which Do Hoteliers Rate Higher: Djubo or Preno?

Djubo’s recent reviews show a 96% likelihood of recommendation, with a 5/5 overall rating, driven by its feature depth and support. Hoteliers in larger properties or those with complex needs tend to favor Djubo’s extensive capabilities.

Preno’s 95% recommendation rate and 0/5 overall rating indicate consistent satisfaction, especially among boutique hotels and budget properties. Smaller properties appreciate its simplicity and customer service.

Edge: Djubo.

How Much Do Djubo and Preno Cost?

Djubo's pricing is not publicly listed, which suggests a customized quote based on hotel size and features. Its higher feature set and review volume indicate a potentially premium price point.

Preno charges $600 per month, with no free tier or trial available. Its transparent, lower-cost model appeals to smaller hotels or those with limited budgets.

What Type of Hotel Should Use Djubo?

• Hotels that operate multiple locations and need centralized management.
• Properties requiring multi-currency and multi-lingual support.
• Hotels seeking advanced revenue management and dynamic pricing tools.
• Properties with complex booking channels and integrations.
• Teams that prioritize detailed control over guest feedback and operations.

Not ideal if:

• You run a small boutique or B&B with minimal management needs.
• Your budget is limited, and you prefer transparent, lower-cost solutions.
• You do not require extensive multi-language or multi-currency support.

What Type of Hotel Should Use Preno?

• Boutique hotels, inns, and motels seeking an easy-to-use system.
• Hotels focused on rapid onboarding and staff training.
• Properties that primarily operate within a single currency and language.
• Hotels looking for cost-effective management without needing advanced revenue tools.
• Teams that value responsive customer support and straightforward workflows.

Not ideal if:

• Your hotel has complex revenue management needs.
• You require extensive integrations or custom features.
• You manage multiple currencies or operate across several regions.

Djubo vs Preno: The Bottom Line for Hotels

Djubo presents a broad, feature-rich platform suitable for larger, multi-location hotels or those with complex operational demands. Its active review base, recent positive feedback, and extensive integrations underscore its maturity and support.

Preno is a lean, easy-to-learn system ideal for smaller properties or hotels prioritizing simplicity and quick setup. Its lower price and responsive support make it attractive for boutique hotels and budget-conscious teams.

If your hotel needs comprehensive control, advanced revenue tools, and a proven track record, Djubo is the clear choice. For straightforward, cost-efficient management, Preno remains a solid, user-friendly option.