eviivo Suite™ HMS vs. NewBooks:
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The Decision

Choosing between eviivo Suite™ HMS by eviivo and NewBooks hinges on your hotel’s specific needs. Both promise to streamline operations, but eviivo is a full-featured property management system aimed at independent accommodation providers, while NewBooks caters primarily to book retailers and publishers. Your decision should consider the core functions you require, your hotel segment, and the scale of your operations.

eviivo boasts a comprehensive suite with a proven track record, whereas NewBooks offers specialized inventory and review management for a different industry. Are you looking for a robust hotel management platform or a specialized solution for book inventory? Let’s dive into the details.

Is eviivo Suite or NewBooks Better for Hotels?

eviivo Suite is designed explicitly for independent hotels, B&Bs, vacation rentals, and similar accommodations, offering a wide array of management features. Conversely, NewBooks is tailored for book retailers and publishers, focusing on inventory, review summaries, and personalized recommendations. While eviivo’s extensive hotel-specific features support operations like booking, channel management, and guest communication, NewBooks lacks these hotel-centric functionalities entirely.

eviivo’s user reviews are recent and plentiful, with over 191 reviews and a high likelihood of recommendation (95%). NewBooks, with no reviews, has no recent or user feedback data relevant to hotels. Are you prepared to rely on a solution with proven, recent hotel industry validation? If so, eviivo leads the way.

eviivo Suite vs NewBooks: Which Should Your Hotel Choose?

If your hotel needs a comprehensive property management system with strong channel management, booking engine, guest communication, and automation features, eviivo is the clear choice. It’s especially suitable for B&Bs, vacation rentals, and independent hotels seeking to grow direct bookings and streamline operations.

If, however, your team is a book retailer or publisher looking for AI-powered review summaries, inventory management, and personalized recommendations, NewBooks will serve you better. For hotel operators, eviivo’s extensive feature set and recent reviews make it the more appropriate option by far.

Is eviivo Suite or NewBooks Easier to Use?

eviivo’s ease of use is highly rated at 4.48/5, with recent reviews praising its intuitive interface and onboarding (rated 4.38/5). Users mention that staff adoption is straightforward and that the platform simplifies complex hotel operations. Support ratings are similarly strong, with a support score of 4.57/5, though some reviews note occasional challenges in chat support.

NewBooks has no user ratings or reviews available, making it impossible to assess its usability. Given eviivo’s high scores and recent positive feedback, it clearly offers a more user-friendly experience for hotel staff. Edge: eviivo.

Which Has Better Features: eviivo Suite or NewBooks?

eviivo offers an extensive array of 54 features tailored explicitly for hospitality, including multi-currency support, group booking engines, native email marketing, website development, channel management, guest CRM, automated night audits, and online check-in/out. It also provides modules like revenue management, rate shopping, housekeepings, and guest communication tools.

NewBooks provides no comparable hotel-specific features. Its core offerings revolve around inventory management, AI review summaries, and personalized recommendations for books. If your priority is comprehensive hotel management, eviivo’s 54 features surpass NewBooks’ capabilities easily. Edge: eviivo.

Which Has Better Customer Support: eviivo or NewBooks?

eviivo’s customer support is highly rated at 4.57/5, with recent reviews citing professionalism, quick issue resolution, and thorough onboarding. Users mention that support staff, like Mr. Guetif, are helpful and responsive, though some note inconsistencies in chat communication.

NewBooks has no available reviews or ratings, making it impossible to evaluate its support quality. For hotels, reliable support is critical, and eviivo’s strong recent ratings give it the advantage. Edge: eviivo.

Which Do Hoteliers Rate Higher: eviivo or NewBooks?

eviivo’s reviews are recent, with 22 in the last six months, and a 95% likelihood of recommendation among users. Hotels across segments like Bed & Breakfasts and independent hotels praise its operational efficiency, ease of use, and support.

NewBooks has no hotel-specific reviews or ratings, so we lack recent feedback from hoteliers. Given eviivo’s high ratings and recent positive reviews, it’s the preferred choice for hospitality providers. Edge: eviivo.

How Much Do eviivo and NewBooks Cost?

eviivo’s pricing starts at a flat $700 per month, with no free trial, freemium, or implementation fees. Details on specific packages beyond the base price are not provided, but the straightforward pricing model indicates a clear value proposition for hotel operators.

NewBooks does not publicly display pricing or offer trial information, possibly indicating a customized quote or industry-specific pricing. For hotels, eviivo’s transparent, predictable pricing makes budgeting easier. Edge: eviivo.

What Type of Hotel Should Use eviivo?

• Hotels that operate independently, such as B&Bs, vacation rentals, or boutique hotels, seeking an all-in-one management platform.
• Teams that want to automate bookings, guest communications, and revenue management.
• Hotels aiming to grow direct bookings via integrated websites and marketing tools.
• Hotels that need multi-channel distribution and real-time updates.
• Not ideal if your property relies on a niche, industry-specific solution outside hospitality.

What Type of Hotel Should Use NewBooks?

• Bookstores or publishers seeking inventory control and personalized customer recommendations.
• Retailers wanting AI-powered review summaries for quick content digestion.
• Teams focused on review management and customer engagement around books and publications.
• Not suitable for hotels or accommodation providers lacking retail or publishing needs.

eviivo vs NewBooks: The Bottom Line for Hotels

eviivo’s core difference lies in its hotel-specific features, broad integration options, and recent, high-volume reviews confirming its reliability. It’s a full-suite property management platform designed to enhance daily operations and increase revenue, especially for independent and small-scale hotels.

Choose eviivo if your goal is operational efficiency, channel management, and guest engagement. Its extensive feature set, recent positive feedback, and proven support make it the superior option for most hoteliers.

NewBooks’s strengths are in inventory and review management for books, not hospitality. It offers no recent hotel reviews or features relevant to hotel operations, making it unsuitable for your needs unless your property is also involved in retail or publishing.

In conclusion, for your hotel’s management needs, eviivo’s recent reviews, comprehensive features, and industry focus make it the recommended choice. If you seek a platform that’s proven, well-rated, and tailored to hospitality, eviivo stands out clearly.