eviivo Suite™ PMS vs. Misterbooking (PMS):
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The Decision

Choosing the right property management system (PMS) can drastically impact your hotel’s efficiency, guest satisfaction, and revenue. Both eviivo Suite™ and Misterbooking aim to streamline operations, but they do so with different strengths and limitations. Your decision hinges on what specific features, support, and regional presence matter most to your hotel. Can either platform meet your needs, or is one clearly better suited for your property?

Is eviivo Suite™ or Misterbooking Better for Hotels?

Both eviivo Suite™ and Misterbooking serve the property management needs of independent hotels, resorts, and vacation rentals, but they approach the task differently. eviivo offers a comprehensive, all-in-one platform with a broad feature set, including guest CRM, automated messaging, and extensive integrations. Misterbooking, however, emphasizes its scalability, seamless channel management, and an intuitive interface designed for efficiency.

Where they diverge is mainly in their regional presence and review volume. eviivo boasts over 191 reviews, with recent feedback from the last six months, providing current insights into user experiences. Misterbooking, with fewer reviews and no recent feedback, offers less current data but maintains a solid reputation among its users. The question remains: which platform aligns more closely with your hotel’s operational priorities?

eviivo Suite™ vs Misterbooking: Which Should Your Hotel Choose?

If your hotel needs an extensive, all-in-one PMS with a proven track record of supporting a diverse range of accommodations—including B&Bs, villas, and resorts—then eviivo is the clear choice. Its notable 87 HTR score and over 191 reviews, including recent ones, indicate a well-supported platform with continuous updates.

Conversely, if your focus is on robust channel integration, customizable pricing, and a scalable solution tailored for independent hotels and chains, Misterbooking should be your pick. Its high satisfaction rate among current users (98%) and dedicated channel management capabilities make it suitable for properties emphasizing direct booking growth and multi-channel presence.

Is eviivo Suite™ or Misterbooking Easier to Use?

User experience is crucial for staff adoption, especially if your team is transitioning from older systems. eviivo Suite™ is rated 4.43/5 for ease of use, with many reviewers highlighting its straightforward reservation management and user-friendly billing. On the other hand, Misterbooking scores slightly higher at 4.71/5, with feedback emphasizing its intuitive interface and accessibility on multiple devices.

While both platforms are rated highly, Misterbooking’s interface appears more modern and streamlined based on recent reviews, making it marginally easier for staff to navigate daily tasks. Edge: Misterbooking.

Which Has Better Features: eviivo Suite™ or Misterbooking?

eviivo Suite™ offers 33 shared features and 18 exclusive features, including a mobile app, guest CRM, digital registration, online checkout, automated night audits, and integrated payment terminals—features that Misterbooking does not provide. These additional capabilities support comprehensive guest management and operational automation.

Misterbooking, however, provides core PMS functions and strong channel management but lacks the extensive suite of added features seen in eviivo. If advanced guest engagement and automation tools are priorities, eviivo’s broader feature set gives it the edge. Edge: eviivo Suite™.

Which Has Better Customer Support: eviivo Suite™ or Misterbooking?

Customer support quality is frequently mentioned as a key strength for Misterbooking, with users rating it 4.79/5, citing quick responses and helpfulness. One reviewer described their support experience as "very helpful and easy to work with," which is crucial during onboarding and troubleshooting.

eviivo also receives positive support ratings at 4.42/5, with reviews highlighting responsive service, especially during complex integrations. However, Misterbooking’s support appears more consistently praised in recent feedback. Edge: Misterbooking.

Which Has More Integrations: eviivo Suite™ or Misterbooking?

eviivo boasts 32 verified partner integrations, including Expedia, Booking.com, TripAdvisor, and Google Hotel Ads, ensuring broad distribution channels. It also offers integrations with payment providers, CRS, and guest messaging systems.

Misterbooking has 26 verified partners, sharing some with eviivo, like Experience Hotel and RoomPriceGenie, but lacks some of the broader integrations of eviivo. For properties heavily reliant on third-party tools and OTAs, eviivo’s extensive network provides an advantage. Edge: eviivo Suite™.

Which Do Hoteliers Rate Higher: eviivo Suite™ or Misterbooking?

eviivo’s overall rating is significantly lower at 0.93/5, primarily due to a high volume of reviews with some negative feedback, including issues with conversions and customer service. Its recent review count is only 20, which limits the insights into current performance, but the low rating suggests dissatisfaction among some users.

Misterbooking boasts a high overall rating of 4.78/5 based on 29 reviews, though fewer recent reviews are available. Its user base, mainly small to medium properties, praises its ease of use and support. Given the more recent reviews and higher ratings, Misterbooking’s user feedback is more favorable today. Edge: Misterbooking.

How Much Do eviivo Suite™ and Misterbooking Cost?

eviivo’s pricing is straightforward, starting at $700/month without a free trial or freemium options. The cost includes a wide feature set but may be a sizable investment for smaller properties.

Misterbooking’s pricing details are not explicitly listed, often relying on custom quotes. Its lack of transparent pricing might pose challenges for smaller hotels with tight budgets. If cost transparency is critical, eviivo’s known fee structure offers clearer expectations.

What Type of Hotel Should Use eviivo Suite™?

• Hotels that manage multiple property types, such as B&Bs, villas, resorts, and unique accommodations like yurts or castles.
• Teams seeking an all-in-one platform with extensive automation, guest communication tools, and integrations.
• Properties that operate in regions where eviivo has a strong presence, particularly Europe and North America.
• Hotels looking for a system with a mobile app for management on the go.
• Not ideal if your hotel is a small, single-property operation with a tight budget or prefers a lightweight PMS.

What Type of Hotel Should Use Misterbooking?

• Independent hotels, boutique properties, and hostels seeking an easy-to-use, scalable system with strong channel management.
• Hotels prioritizing seamless OTA connectivity and direct booking capabilities.
• Hotel chains or groups that require a flexible platform with customizable features.
• Properties that value quick onboarding, support, and a modern user interface.
• Not ideal if you need extensive automation, guest CRM, or many advanced features, or if your property is in a region outside Misterbooking’s primary markets.

eviivo Suite™ vs Misterbooking: The Bottom Line for Hotels

eviivo Suite™ is a comprehensive platform designed for diverse and multi-property operators seeking extensive automation, integrations, and guest management capabilities. Its broad feature set and global presence make it suitable for larger or more complex hospitality businesses.

Misterbooking offers a streamlined, highly rated PMS with excellent channel management and support, ideal for independent hotels and small chains looking for simplicity and efficiency. Its modern interface and high satisfaction ratings make it a compelling choice for properties emphasizing ease of use and connectivity.

If your hotel values a full-featured, all-in-one system with broad integrations and regional support, eviivo is the better fit. If you prioritize support, ease of use, and a modern interface, Misterbooking will serve you well.

In summary, for most hotels with recent, extensive reviews, Misterbooking's higher ratings and recent support feedback make it the preferable choice. However, if your operation demands advanced guest features and extensive automation, eviivo's broader feature suite could justify its higher cost and complexity.