eviivo Suite™ PMS vs. Semper:
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The Decision

Choosing the right property management system (PMS) involves weighing features, usability, support, and the overall value each platform offers. eviivo Suite™ by eviivo and Semper aim to streamline hotel operations and boost revenue, but they cater to different hotel types and operational needs. While eviivo has a strong global presence and a larger user base, Semper emphasizes a unified platform with automation and detailed reporting. Which one aligns best with your hotel's specific needs?

Is eviivo Suite™ or Semper Better for Hotels?

Both eviivo and Semper are designed to simplify property management and increase revenue, but they diverge in focus. eviivo’s platform boasts extensive integrations with online travel agencies and is trusted by thousands of accommodations worldwide, especially independent hotels and vacation rentals. Semper, on the other hand, offers a more consolidated approach with strong POS, stock, and accounting features, primarily serving smaller hotels and establishments seeking operational automation. Do your priorities lean toward global distribution or integrated operational control?

eviivo Suite™ vs Semper: Which Should Your Hotel Choose?

If your hotel needs a robust booking engine, global OTA integrations, and management of multiple property types, eviivo is the clear choice. Its extensive network—over 28,000 accommodations—makes it ideal for independent hotels, B&Bs, and vacation rentals aiming for broad distribution and ease of online management. Conversely, if your focus is on automating daily operations, improving internal workflows, and controlling inventory and POS from a single platform, Semper is better suited. Its user-friendly interface and detailed reporting resonate with smaller hotels and resorts prioritizing efficiency.

Is eviivo Suite™ or Semper Easier to Use?

eviivo’s interface, rated 4.43/5 with 191 reviews, is praised for its straightforward booking process and integrations, though some users find the desktop design less intuitive. Its onboarding process averages 4.38/5, often supported by dedicated onboarding teams, but some note initial complexity during setup. Semper scores even higher at 4.55/5 and benefits from a simple, modern layout that new staff can learn quickly, with onboarding rated 4.5/5 and support described as highly responsive. Edge: Semper.

Which Has Better Features: eviivo Suite™ or Semper?

eviivo offers 5 unique features, including multi-lingual support, integrated CRS, automated space optimization, shift planning, and automated assignments—tailored for distribution and multi-property management. Semper provides 48 features, such as guest CRM, central messaging, automated night audits, online check-in/out, POS, revenue management, and extensive reporting tools, enabling comprehensive operational control. While eviivo excels in OTA management, Semper’s broader feature set supports end-to-end property management. Edge: Semper.

Which Has Better Customer Support: eviivo or Semper?

eviivo’s customer support, rated 4.42/5, is frequently praised for responsiveness and helpful onboarding, with reviews citing support staff as "excellent" during setup and issue resolution. Semper’s ratings are higher at 4.88/5, with users describing their support team as "incredibly accommodating" and quick to resolve problems, especially praised for their knowledge and professionalism. Given recent reviews, Semper’s support is slightly more favored. Edge: Semper.

Which Has More Integrations: eviivo or Semper?

eviivo boasts 32 verified partners, including major OTAs and specialized solutions like Experience Hotel and PriceLabs, facilitating broad distribution and channel management. Semper has 11 verified partners, primarily focusing on reservation, POS, and stock platforms like Sage, STAAH, and Revinate. Although eviivo’s ecosystem is larger, Semper’s integrations target operational automation more tightly. Edge: eviivo.

Which Do Hoteliers Rate Higher: eviivo or Semper?

eviivo’s overall score of 87 reflects a solid reputation among a diverse user base, with recent reviews noting its ease of booking and support. However, with a review count of 191 and recent data, eviivo’s ratings are more comprehensive. Semper, rated poorly at 21.83, has a limited review pool but consistently high satisfaction among its users. Larger, more recent review data makes eviivo the more trusted choice currently. Edge: eviivo.

How Much Do eviivo and Semper Cost?

eviivo’s pricing starts at $700/month, with no mention of discounts or trial offers, indicating a premium, enterprise-level fee. Semper’s base price is slightly lower at $600/month, also without trial options. Both platforms operate on a flat monthly fee, making direct comparison straightforward—though eviivo’s higher user volume suggests added value justifies the cost.

What Type of Hotel Should Use eviivo?

• Hotels that want to expand their online reach via global OTA integrations.
• Properties managing multiple locations or diverse accommodation types.
• Businesses needing a centralized booking and management platform with extensive channel distribution.
• Hotels seeking multi-lingual support for international guests.
• Teams looking for a mobile app to manage bookings on the go.

Not ideal if your hotel:

• Primarily relies on local or direct bookings with minimal OTA dependence.
• Prefers simplified, internal operational workflows over broad distribution.
• Needs a highly customizable, niche-specific management system.

What Type of Hotel Should Use Semper?

• Small to medium-sized hotels, resorts, and guesthouses prioritizing automation.
• Properties seeking integrated POS, inventory, and accounting features.
• Teams aiming to streamline internal operations with detailed reporting.
• Hotels that want a user-friendly system that reduces staff training time.
• Businesses that value dedicated, responsive support.

Not ideal if your hotel:

• Operates at a large, complex scale needing extensive OTA integrations.
• Requires a flexible, highly customizable platform for niche needs.
• Has a preference for a globally recognized brand with a vast partner network.

The Bottom Line for Hotels

In summary, eviivo offers a comprehensive global distribution network with a broad feature set, making it suitable for independent hotels and vacation rentals seeking online growth. Its larger review base and recent positive feedback solidify its standing as the more proven choice for hotels aiming to expand and automate booking channels.

Semper excels in internal operational automation with a focus on ease of use, detailed reporting, and excellent support. Its features cater well to small and medium properties prioritizing efficiency, inventory control, and simplified workflows.

If your hotel needs a well-established platform with extensive OTA connectivity and proven scalability, go with eviivo. For hotels seeking a straightforward, operationally focused PMS with strong support and automation, Semper is the better pick.

Both platforms have their strengths, but your choice should align with your hotel’s primary goals—whether expanding your online presence or optimizing day-to-day operations.