eviivo Suite™ PMS vs. Shiji Daylight PMS:
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The Decision

Choosing between eviivo Suite™ PMS by eviivo and Shiji Daylight PMS hinges on your hotel’s operational needs, size, and growth ambitions. Both systems address core property management functions like reservations, guest data handling, and channel integration, but they diverge significantly in approach, feature sets, and target markets. Your decision ultimately depends on whether you prioritize a well-established, user-friendly platform with extensive reviews or a newer, scalable system with robust integrations. Which system aligns better with your hotel’s current operations and future plans?

Is eviivo Suite™ or Shiji Daylight PMS Better for Hotels?

eviivo Suite™ and Shiji Daylight PMS aim to optimize hotel operations but serve slightly different segments. eviivo, with its more mature presence and 191 reviews—including 20 recent ones—has a track record of helping independent hotels, B&Bs, and vacation rentals streamline bookings and guest communication. Conversely, Shiji Daylight PMS boasts fewer recent reviews (none in the last six months) and focuses on larger hotel groups, chains, and properties seeking extensive automation and integration. Do you need a system proven with smaller properties or a scalable platform designed for growth?

eviivo Suite™ vs Shiji Daylight PMS: Which Should Your Hotel Choose?

If your hotel needs a straightforward, easy-to-use PMS with proven success in independent and small-scale operations, go with eviivo. Its high user ratings, a broad base of reviews, and strong customer support make it suitable for properties that prioritize simplicity and rapid onboarding. If your hotel operates multiple locations, requires deep integration, and aims to scale or automate complex workflows, Shiji is the better choice, especially given its extensive feature set and focus on larger hotel groups. Consider your property size and growth plan.

Is eviivo Suite™ or Shiji Daylight PMS Easier to Use?

eviivo has a slightly lower usability rating (4.43/5) compared to Shiji (4.63/5), but eviivo’s more extensive reviews highlight its user-friendly design and ease of onboarding, especially for independent operators. Customers consistently praise eviivo’s support team and its mobile app, which facilitates management from anywhere. Shiji’s interface is also highly rated for ease of use, with many users appreciating its intuitive navigation and helpful training materials. However, Shiji’s larger system might have a steeper learning curve for smaller hotels. Edge: Shiji.

Which Has Better Features: eviivo Suite™ or Shiji Daylight PMS?

Shiji offers a significantly broader feature set—52 unique features—covering advanced guest profiling, multi-lingual support, task management, digital check-in, integrated ID scanners, and more. eviivo, with only five unique features like a channel manager and guest CRM, concentrates on core hospitality functions. If your hotel needs a comprehensive, scalable platform with automation, digital onboarding, and extensive integrations, Shiji’s feature depth gives it a clear edge. For simplicity and essential features, eviivo suffices. Edge: Shiji.

Which Has Better Customer Support: eviivo or Shiji?

eviivo’s customer support rating (4.42/5) is slightly below Shiji’s (4.53/5), but recent reviews emphasize their responsiveness, especially during onboarding. eviivo’s support team is lauded for guiding users through setup and troubleshooting, crucial for small hotels or those new to PMS. Shiji’s support is also highly rated, with users appreciating its professionalism and 24/7 availability, though some report system performance concerns. Overall, Shiji’s support slightly outperforms eviivo, particularly for larger hotel chains. Edge: Shiji.

Which Has More Integrations: eviivo or Shiji?

eviivo integrates with 32 verified partners, including major OTAs like Booking.com, Expedia, and Airbnb, but Shiji’s 64 integrations—more than double—offer extensive options, including Bookboost, Revinate, and IDeaS. Both support essential connectivity, but Shiji’s broader range of partners, especially in revenue management, CRM, and POS systems, makes it more adaptable for complex setups. If seamless, extensive integrations are critical, Shiji holds a distinct advantage. Edge: Shiji.

Which Do Hoteliers Rate Higher: eviivo or Shiji?

eviivo’s reviews, with 191 ratings and recent activity, reflect a high likelihood to recommend (95%) and a strong overall score (0.93/5). It’s especially favored by independent and vacation rental properties, with 34% of reviews from Bed & Breakfasts and Villas. Shiji’s fewer reviews, mostly older and from larger hotels, rate it as user-friendly and versatile, but without recent feedback, its true performance remains less transparent. Given the volume and recency, eviivo’s ratings are more reliable. Edge: eviivo.

How Much Do eviivo and Shiji Cost?

eviivo’s base price is $700.00 per month, with no trial or hidden fees, making it transparent for small to mid-sized hotels. Shiji costs $1,200.00 per month, also without trial options, reflecting its broader scope and enterprise focus. The pricing difference emphasizes Shiji’s position as a more comprehensive, scalable system suitable for larger operations.

What Type of Hotel Should Use eviivo?

• Hotels that are small, independent, or family-run, such as B&Bs, vacation rentals, cottages, and boutique hotels.
• Teams that prioritize ease of use, quick onboarding, and good support.
• Properties with a limited budget seeking essential PMS features without complex automation.
• Hotels that operate mainly in the UK, Europe, or North America, where eviivo has a strong regional presence.
• Not ideal if your property is part of a large chain, seeks advanced automation, or needs extensive customization beyond basic functions.

What Type of Hotel Should Use Shiji?

• Large hotel groups, chains, or properties with multiple locations seeking centralized management.
• Hotels that require extensive integrations with CRS, payment systems, and revenue management.
• Properties aiming for automation, digital check-in/out, and guest personalization.
• Hotels in markets needing multi-lingual and multi-currency support.
• Not ideal if your hotel is small, independent, or prefers a simple interface without the need for advanced features.

The Bottom Line for Hotels

eviivo offers a straightforward, proven solution for small to medium independent properties, with high recent reviews and a focus on ease of use and support. Its core strengths lie in booking management, guest communication, and simple integrations, making it ideal for owners who want minimal fuss and reliable customer service.

Shiji provides a more extensive, feature-rich platform designed for larger operations and growth-oriented hotels. Its broad integration network, automation capabilities, and scalable architecture make it the preferred choice for hotel groups or properties planning to expand or automate complex workflows.

If you are a small, independent hotel or vacation rental owner looking for a reliable, easy-to-manage system, eviivo is the safer choice. For larger hotels or chains with ambitions for automation and extensive integration, Shiji’s solutions will better support your needs.

In conclusion, the decision should align with your property size, operational complexity, and growth plans. The more recent, numerous reviews of eviivo and its high user ratings underscore its current market strength, making it the recommended choice for most small to mid-sized hotels today.