Exely HMS vs. rezStream:
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The Decision

Choosing between Exely HMS by Exely and rezStream comes down to your hotel's specific needs and operational scope. Both products aim to streamline hotel management, but they target different segments and offer varied features.

Exely offers a comprehensive, feature-rich platform with a global presence, while rezStream is tailored for small to medium independent properties with a focus on ease of use and affordability. Which one aligns better with your goals?

Is Exely HMS or rezStream Better for Hotels?

Both Exely and rezStream are designed to enhance operational efficiency, but they diverge significantly in their target markets and feature sets. Exely’s platform integrates extensive modules like revenue management and native email marketing, making it suitable for hotels seeking a full-scale management system. rezStream emphasizes simplicity and affordability, focusing on reservation management and digital marketing for smaller properties.

Recent reviews favor Exely with its higher overall rating of 81.7 versus rezStream’s 71.0, and its larger review count (48 vs. 26), providing more recent feedback (18 recent reviews for Exely versus none for rezStream). Exely's deeper feature set and broader geographic presence make it a more robust choice for hotels aiming to grow and scale.

Are you looking for a comprehensive management system or a straightforward reservation solution?

Exely HMS vs rezStream: Which Should Your Hotel Choose?

If your hotel needs advanced revenue management, multi-lingual support, and comprehensive marketing modules, go with Exely. Its core strengths lie in optimizing direct bookings, online reputation, and channel management, making it ideal for boutique, city center, and larger hotels aiming for growth.

If your property is small, independent, or focused on digital marketing with straightforward reservation needs, rezStream is the better fit. Its simple interface, affordability, and strong reservation management features appeal to small hotels, inns, and vacation rentals prioritizing ease of use over extensive modules.

For hotels with ambitions to expand and utilize a robust feature set, Exely is the definitive choice. For small operators seeking affordability and simplicity, rezStream delivers a compelling value.

Is Exely HMS or rezStream Easier to Use?

Exely’s user interface scores 4.88/5, praised for its intuitive design and seamless daily integration. Its onboarding process scores 4.82/5, and users consistently highlight its ease of use, especially for channel management and reservation setups.

rezStream’s interface is also rated highly at 4.81/5, with users appreciating its straightforward navigation and quick staff onboarding. Its support team is responsive, and the platform’s simplicity reduces training time.

Edge: Exely. The higher overall ratings and recent reviews suggest Exely’s interface and onboarding are marginally more refined for complex hotel operations.

Which Has Better Features: Exely or rezStream?

Exely offers 7 features exclusive to its platform, including native email marketing, multi-lingual support, automated reminders, rate shopping, and GDPR compliance. Its total of 31 features covers revenue management and centralized messaging, appealing to hotels seeking advanced automation.

rezStream provides 13 unique features, such as guest CRM, PCI compliance, housekeeper mobile app, real-time reporting, and integrated CRS, focusing on reservation and guest management. Its features are well-suited for small properties needing essential operational tools.

Given the greater number of shared features (31) and exclusive modules, Exely’s feature depth edges out rezStream for hotels seeking a broad, integrated management platform.

Edge: Exely. Its extensive suite of features and modules designed for revenue and reputation management make it more comprehensive.

Which Has Better Customer Support: Exely or rezStream?

Both platforms are praised for their support, with Exely earning a 4.9/5 rating and rezStream slightly higher at 4.92/5. Exely users mention quick, helpful responses, especially from its knowledgeable support team, which is responsive and attentive.

rezStream’s support is similarly rated highly, with users appreciating the friendly, accessible team and regular training sessions. Several users note that rezStream’s support staff proactively suggest updates and new features.

Edge: rezStream. Its slightly higher customer support rating and emphasis on ongoing communication make it more appealing for hotels valuing dedicated assistance.

Which Has More Integrations: Exely or rezStream?

Exely offers 8 verified partners, including Hotellab, Oracle Hospitality, and Mews, with integrations covering channel management, booking engines, and other hotel systems. rezStream has 5 verified partners, including Cloudbeds and Akia, mainly focusing on booking and marketing integrations.

Both platforms support essential integrations, but Exely’s broader number of verified partners and global presence give it a slight edge in connectivity options.

Edge: Exely. Its larger partner network facilitates more seamless integrations across various hotel systems.

Which Do Hoteliers Rate Higher: Exely or rezStream?

Exely’s reviews are more recent with 18 in the last six months, contributing to its higher overall rating of 81.7 and NPS score of 9.83/10, reflecting strong user satisfaction. Its reviews often mention the platform’s reliability, continuous improvements, and positive support experiences.

rezStream’s reviews, though positive, are older and fewer, with an overall rating of 71.0 and NPS of 9.88/10, but lack recent feedback. It is favored mainly by small properties for simplicity and cost-effectiveness.

Given the recency and volume of reviews, Exely is rated higher by hoteliers currently using the platform.

Edge: Exely. More recent reviews and higher ratings demonstrate wider user satisfaction.

How Much Do Exely and rezStream Cost?

Exely’s base price is $400 per month, with no freemium, flat-rate, or per-room charges, offering transparent, straightforward pricing. rezStream’s base price is $700 per month, also without additional fees, positioning itself as a more premium option but at a higher cost.

For hotels on a strict budget or seeking transparency, Exely’s lower price point offers better value, especially given its extensive features.

What Type of Hotel Should Use Exely?

• Hotels that want a full management system with integrated marketing, revenue management, and multi-lingual support.
• Resorts and city center hotels aiming to increase direct bookings and online reputation.
• Boutique hotels seeking continuous platform improvements and automation.
• Hotels looking for a scalable solution to support growth in multiple regions.
• Teams that prioritize comprehensive modules over simplicity.

Not ideal if you need a lightweight system solely for reservation management or have a very limited budget.

What Type of Hotel Should Use rezStream?

• Small, independent properties like inns, bed & breakfasts, and vacation rentals.
• Hotels seeking an affordable, easy-to-learn reservation system.
• Managers focusing on digital marketing and guest communication.
• Properties that prefer a simple, mobile-friendly interface.
• Small teams that want minimal training and rapid onboarding.

Not ideal if you require advanced revenue management, multi-lingual support, or extensive automation modules.

Exely vs rezStream: The Bottom Line for Hotels

Exely is a comprehensive management platform designed for hotels ready to scale their operations and increase revenue through automation, integrated marketing, and advanced modules. Its broad feature set and global presence make it suitable for mid-sized to large properties aiming for growth.

rezStream excels in simplicity, affordability, and ease of use, making it an excellent choice for small independent hotels, inns, and vacation rentals that prioritize straightforward reservation management and online marketing.

If your hotel needs a full-featured, scalable management system, Exely is the clear choice. Conversely, if your focus is on a budget-friendly, user-friendly reservation solution, rezStream offers great value.

In conclusion, for hotels seeking a modern, feature-rich platform with ongoing support and recent positive reviews, Exely outperforms rezStream. However, smaller properties with limited budgets should consider rezStream for its straightforward approach and affordability.