HoresPlus vs. Semper:
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The Decision

Choosing the right property management system (PMS) can transform your hotel’s operations. Both HoresPlus by Hores and Semper by Semper aim to streamline tasks, but their approach and maturity differ markedly. HoresPlus, despite its 30-year history and over 600 hotels trusting it, remains largely unreviewed with zero recent feedback, raising questions about ongoing support and familiarity. Semper, with 51 recent reviews and a high NPS score of 9.33/5, demonstrates clearer customer confidence and a more modern, user-friendly platform.

Do you prioritize a well-established but less reviewed system, or a newer, highly-rated solution with active user feedback? This comparison will help you decide which PMS better aligns with your hotel’s needs.

Is HoresPlus or Semper Better for Hotels?

HoresPlus offers a broad set of features aimed at providing a centralized operational view, including reservation management, housekeeping, and billing. However, its last reviews date back over a year, and its zero rating and reviews indicate either limited recent adoption or limited transparency.

Semper, on the other hand, is highly rated by current users, with a 4.55/5 ease of use score and a 4.88/5 support rating based on 51 recent reviews. Users consistently praise its intuitive interface, quick onboarding, and responsive support. Given the lack of recent feedback on HoresPlus, Semper’s recent, positive reviews make it the more dependable choice today.

Which system’s current user satisfaction aligns best with your hotel’s priorities?

Semper vs HoresPlus: Which Should Your Hotel Choose?

If your hotel needs a modern, easy-to-navigate PMS with robust support and frequent updates, go with Semper. Its high review volume, recent positive feedback, and strong support ratings make it ideal for hotels seeking reliable, ongoing service.

If your team values decades of experience and a broad feature set, and you’re comfortable with a less transparent recent track record, HoresPlus might be considered. Still, its lack of recent reviews and no visible recent customer feedback make it harder to gauge its current performance.

In summary, for hotels prioritizing current user experience and ongoing support, Semper is the clear choice. HoresPlus’s historical presence isn’t enough to outweigh recent positive sentiment for most hoteliers today.

Is HoresPlus or Semper Easier to Use?

Semper’s UI scores 4.55/5, reflecting a user-friendly interface praised for its straightforward navigation and fast onboarding. Customers highlight how new staff can learn the system quickly, with support staff described as friendly and responsive.

HoresPlus, with a 0/5 ease rating and no recent reviews, offers no recent evidence of ease of use or modern design. Its older reputation suggests it may lack the intuitive interface modern hoteliers expect today.

Edge: Semper.

Which Has Better Features: HoresPlus or Semper?

Semper features 51 unique modules, including automated night audits, guest CRM, online check-in/out, integrated POS, revenue management, and real-time reporting—many of which are praised for their automation and customization. Its comprehensive platform covers nearly every aspect of hotel operations.

HoresPlus offers only 6 features exclusive to it, such as multi-lingual support, automated space optimization, integrated CRS, rules-based room assignments, shift planning, and automated assignments. While valuable, these are fewer and less frequently highlighted in recent feedback.

Edge: Semper.

Which Has Better Customer Support: HoresPlus or Semper?

Semper’s recent reviews consistently laud its 4.88/5 support score, with users describing the team as highly responsive, knowledgeable, and helpful. Comments frequently mention quick issue resolution and personalized assistance, notably from team members like Bea and Zizipho.

HoresPlus’s support details are absent, and with no recent reviews, it’s impossible to confirm ongoing support quality. The lack of recent feedback on support makes Semper the more reliable choice here.

Edge: Semper.

Which Has More Integrations: HoresPlus or Semper?

Semper integrates with 11 verified partners, including prominent platforms like Sage, NightsBridge, GuestRevu, and SiteMinder. Its extensive integration options facilitate connecting reservations, POS, and channel management systems, streamlining workflows.

HoresPlus offers 7 verified partnerships, including Profitroom, Bookassist, Onity, and IDeaS, but fewer in number. Its integrations appear more limited, which could impact scalability and flexibility for larger or more complex operations.

Edge: Semper.

Which Do Hoteliers Rate Higher: HoresPlus or Semper?

Semper’s recent reviews show overwhelmingly positive sentiment, with a 9.33/5 NPS score and an 94% likelihood to recommend. Its users span diverse hotel segments, including luxury, boutique, resorts, and others, reflecting broad applicability.

HoresPlus remains largely unreviewed recently, with no feedback to assess user satisfaction. Given current data, Semper’s high ratings and recommendation rate make it the more trusted choice for hoteliers today.

Edge: Semper.

How Much Do HoresPlus and Semper Cost?

HoresPlus’s pricing details are unavailable, leaving potential buyers in the dark about costs or subscription models.

Semper charges $600 per month, with no free tiers or trial info available. While this is a straightforward, predictable fee, the lack of a trial or flexible pricing options may be a consideration for some hotels.

What Type of Hotel Should Use HoresPlus?

• Hotels that need a long-standing, multi-decade solution with foundational operation management.
• Teams that prefer a platform with specialized features like multi-lingual support, automated space optimization, and shift planning.
• Properties with complex room assignment rules or a need for integrated CRS.
• Hotels with systems already aligned with HoresPlus’s feature set.

Not ideal if:

• You need a modern, user-friendly interface.
• You rely on recent reviews or active customer support.
• Your hotel values frequent feature updates and quick onboarding.

What Type of Hotel Should Use Semper?

• Hotels seeking a modern, cloud-based platform with a quick learning curve.
• Properties that prioritize robust support, frequent updates, and active user communities.
• Hotels needing extensive integrations—over 11 verified partners—and comprehensive features.
• Operators willing to invest $600/month for a platform with high satisfaction and customizable reports.

Not ideal if:

• Your property prefers a system with a long-established, possibly less flexible legacy platform.
• You need a free or lower-cost solution.
• Your hotel’s operations are highly niche or specialized outside of Semper’s core features.

Semper vs HoresPlus: The Bottom Line for Hotels

Semper’s main advantage is its current, highly-rated user experience backed by recent reviews and a high NPS score, indicating strong customer loyalty. Its modern interface, extensive integrations, and responsive support make it well-suited for hotels seeking agility and reliability today.

HoresPlus, despite its long history, lacks recent user feedback, making its suitability uncertain. Its limited features compared to Semper’s, combined with no recent reviews, suggest it’s less aligned with current hotel management needs.

Choose Semper if you want a proven, up-to-date system with active customer validation. Opt for HoresPlus only if your hotel’s specific needs align with its unique features and you are comfortable with its legacy status and limited recent support evidence.