HOTELCUBE PMS vs. OpenHotel PMS:
あなたに最適なのはどちら？

The Decision

Choosing between HOTELCUBE PMS and OpenHotel PMS hinges on your specific operational needs and the importance you place on recent reviews and user feedback. HOTELCUBE, despite its long presence since 1998, has no recent reviews or ratings, making it difficult to assess current performance. Conversely, OpenHotel has garnered 57 reviews in the past six months, with a high overall rating of 4.81/5 and a NPS of 9.53, indicating strong recent user satisfaction. This recent data strongly favors OpenHotel as the more reliable and actively supported option today.

Both products aim to streamline hotel management but diverge in their feature focus and user experience. HOTELCUBE emphasizes a customizable, modular platform with additional modules like spa & wellness and guest CRM, suited for hotels needing tailored solutions. OpenHotel, however, provides an integrated suite with a focus on ease of use, including a channel manager, booking engine, and yield management. Are you looking for a flexible, feature-rich platform or a straightforward, user-friendly system? Your decision should reflect this.

Is HOTELCUBE or OpenHotel Better for Hotels?

HOTELCUBE is designed to serve hotels seeking high customization and control, offering specialized modules like gift vouchers and passport scanners. It caters well to larger or more complex properties that want tailored integrations within a secure, scalable cloud environment. OpenHotel, on the other hand, appeals to hotels that prioritize ease of use, rapid onboarding, and comprehensive core functionalities—particularly small to medium-sized hotels, resorts, and motels.

Review data shows HOTELCUBE has no recent ratings or reviews, suggesting limited current support or user engagement. OpenHotel, with 57 recent reviews, enjoys a consistent 4.81/5 rating and a 95% likelihood to recommend, confirming its standing among active hoteliers. Given the recent reviews and high satisfaction, OpenHotel is the stronger choice for hotels that need reliable, current support and straightforward management.

OpenHotel vs HOTELCUBE: Which Should Your Hotel Choose?

If your hotel needs a modern, easy-to-navigate PMS with integrated booking, channel management, and yield controls, OpenHotel is the clear choice. Its intuitive interface and recent high ratings make it ideal for properties that want to improve efficiency without extensive customization. Conversely, if your hotel requires a highly customizable platform with specialized modules like spa & wellness, guest CRM, and passport scanning, HOTELCUBE might appeal more—though its lack of recent reviews suggests less current support.

For small to mid-sized hotels prioritizing user-friendliness and active support, OpenHotel offers proven satisfaction. Larger or more complex operations that demand tailored features could consider HOTELCUBE, but should be cautious about its current support and user feedback status. Based on recent data, OpenHotel’s current performance and customer satisfaction make it the better choice for most hotels today.

Is HOTELCUBE or OpenHotel Easier to Use?

OpenHotel’s user interface consistently receives high marks, with a 4.71/5 ease of use rating and many reviews praising its intuitiveness. Users highlight how quickly staff adapt to its layout, with some describing it as “very user-friendly” and “easy to learn,” especially for small to medium properties. In contrast, HOTELCUBE has no recent reviews, making it impossible to judge its current ease of use or onboarding experience.

OpenHotel’s recent reviews indicate a strong onboarding process, with users appreciating the straightforward setup and ongoing support. Edge: OpenHotel.

Which Has Better Features: HOTELCUBE or OpenHotel?

HOTELCUBE offers six unique modules, including spa & wellness, guest CRM, and passport scanner, and shares 17 features with OpenHotel. It caters to hotels needing specialized, niche functionalities that can be integrated into a broader management system. OpenHotel, however, provides a more extensive core platform, with 17 shared features like yield management, booking engine, and channel manager, plus six exclusive features such as EPoS and digital registration, improving day-to-day operational efficiency.

While HOTELCUBE’s modules add depth for specific needs, OpenHotel’s broader, more integrated feature set and recent positive reviews make it the more compelling, all-in-one solution. Edge: OpenHotel.

Which Has Better Customer Support: HOTELCUBE or OpenHotel?

OpenHotel’s support ratings are outstanding, with a 4.82/5 and numerous reviews citing excellent, fast service. Clients frequently mention their support team’s responsiveness and helpfulness, especially during emergencies. HOTELCUBE, with no recent reviews, cannot match this level of current support confidence, which raises concerns about ongoing customer service.

OpenHotel’s recent reviews emphasize their ongoing enhancements and personal support, making it a safer choice for hotels that rely on responsive assistance. Edge: OpenHotel.

Which Has More Integrations: HOTELCUBE or OpenHotel?

HOTELCUBE boasts 24 verified partners, including major channel managers like WuBook and RoomChecking, along with specialized integrations such as guest ID scanners. OpenHotel offers 12 verified partners, including key OTAs like Expedia and Booking.com, with shared integrations such as SiteMinder. While HOTELCUBE has more verified partners overall, many are niche or less commonly used.

For hotels seeking a broader array of integrations, HOTELCUBE may have an edge. However, OpenHotel’s recent reviews highlight smooth, reliable OTA and channel management, making it more practical for day-to-day operations. Edge: hotelcube.

Which Do Hoteliers Rate Higher: HOTELCUBE or OpenHotel?

HOTELCUBE has no recent reviews, so current user ratings or satisfaction levels are unavailable. OpenHotel, with 57 reviews in the last six months, boasts a 4.81/5 rating, with a 95% likelihood to recommend, indicating very high recent satisfaction across hotel segments—especially resorts and motels.

Given the active, recent feedback, OpenHotel clearly enjoys a higher reputation among hoteliers today. Edge: OpenHotel.

How Much Do HOTELCUBE and OpenHotel Cost?

hotelcube’s pricing starts at a flat base fee of $700 with no mention of monthly or per-room charges, but lacks details on optional modules or customization costs. OpenHotel’s pricing information is not publicly disclosed, which is typical for enterprise systems, but no mention of hidden fees or per-booking charges is noted.

While direct cost comparisons are limited, the consistent support and recent reviews favor investing in OpenHotel if your budget aligns with their pricing model. However, for clear cost expectations, contacting sales is advised.

What Type of Hotel Should Use HOTELCUBE?

Hotels that:

• Require a highly customizable, modular PMS tailored to specific needs like wellness or guest relations.
• Have complex operational workflows needing specialized integrations.
• Operate in regions with specific compliance or security standards (HOTELCUBE uses Microsoft Azure infrastructure).
• Need a scalable, enterprise-level system with advanced security features.

Not ideal if:

• Your hotel values recent user feedback and active support.
• You're a small or medium-sized property seeking straightforward setup and ease of use.
• You need frequent updates and active community reviews to gauge current support.

What Type of Hotel Should Use OpenHotel?

Hotels that:

• Want an easy-to-use, all-in-one management system for reservations, channels, and revenue.
• Prefer a system with recent, high user ratings and active customer support.
• Are small to medium properties, resorts, or motels aiming to increase efficiency quickly.
• Value seamless OTA integrations and automated booking tools.

Not ideal if:

• Your hotel requires niche modules like wellness, guest CRM, or passport scanners.
• You need extensive customization beyond core features.
• Your property operates in regions where HOTELCUBE has a stronger presence.

The Bottom Line for Hotels

HOTELCUBE offers a flexible, modular PMS suited for larger, complex hotels that need tailored solutions. Its lack of recent reviews makes current performance uncertain, and the platform may appeal more to enterprise clients with specific needs.

OpenHotel, with its recent high ratings and a 95% recommendation rate, stands out for hotels that prioritize ease of use, active support, and integrated features. It best serves small to medium-sized properties, resorts, and motels looking to streamline operations without sacrificing reliability.

If your hotel values recent user feedback and a proven track record, OpenHotel deserves your serious consideration. It delivers consistent, high-rated performance aligned with current hospitality demands. Choose OpenHotel for dependable, well-supported property management today.