The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
549件の認証済みレビューを分析した結果、HOTELTIMEのユーザーはuser interface and learning curve, テクニカルサポート, reporting and analyticsを最も評価し、Persefoneのユーザーはを高く評価しています。各テーマをクリックすると、レビュー投稿者の声をご覧いただけます。
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各セグメントのホテル経営者による認証済みレビューに基づく、施設規模・タイプ・地域別の不動産管理システムベンダー内ランキング。
ホテル規模別
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| 小規模(10〜24室) ▾ | #5 219件のレビュー | — |
| 中規模(25〜74室) ▾ | #3 238件のレビュー | — |
| 大規模(75〜199室) ▾ | #2 46件のレビュー | — |
| 特大規模(200室以上) ▾ | #8 7件のレビュー | — |
施設タイプ別
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| ブティック ▾ | #5 239件のレビュー | — |
| ラグジュアリー ▾ | #3 241件のレビュー | — |
| ブランド/チェーン ▾ | #4 143件のレビュー | — |
| 長期滞在型 ▾ | #4 49件のレビュー | — |
地域別
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| 北米 | #52 4件のレビュー | — |
| ヨーロッパ ▾ | #2 384件のレビュー | — |
| アジア太平洋 ▾ | #5 111件のレビュー | — |
| 中東 ▾ | #1 21件のレビュー | — |
Choosing between HotelTime PMS by HOTELTIME and Persefone hinges on your hotel’s specific needs and scale. Both systems aim to streamline operations, but HotelTime’s extensive features, proven track record, and larger user base make it the more compelling choice for most hoteliers today. Persefone offers a simplified, web-based suite suited to smaller or less complex properties but lacks the same breadth of functionality or recent user feedback.
HotelTime excels in delivering a feature-rich platform with widespread adoption, while Persefone’s niche focus and limited recent reviews leave its real-world performance less certain. For a reliable, well-supported PMS with a proven reputation, HotelTime is the stronger contender. Are you ready to explore the details?
Both HotelTime and Persefone aim to manage hotel operations efficiently, but HotelTime’s reviews highlight its comprehensive capabilities and high satisfaction levels. Persefone, despite its long presence in Italy, has no recent reviews or extensive features listed, making it difficult to gauge its current effectiveness.
HotelTime’s recent 27 reviews across 433 users in the last six months reinforce its standing, whereas Persefone’s zero reviews in that period suggest limited recent user feedback. This difference underscores HotelTime’s stronger presence and confidence among hoteliers. Are you confident that a system with extensive, recent feedback better suits your hotel?
If your hotel requires a feature-rich, globally proven PMS capable of supporting large-scale or complex operations, go with HotelTime. Its extensive modules—including integrated CRS, guest CRM, payment processing, and automation—are ideal for properties that need deep management tools and reliable support.
If your hotel is smaller, with straightforward needs and limited budget, Persefone’s lower price point and simplified interface might seem appealing. However, without recent reviews or demonstrated advanced features, it’s less likely to support long-term growth or complex workflows. For most hotels seeking robustness and support, HotelTime is the clear choice.
HotelTime’s user interface is rated 4.66 out of 5, with many users praising its intuitive design and straightforward navigation. Its onboarding process scores 4.63, with many users reporting quick setup and effective training, though some note the complexity of certain modules.
Persefone offers a web-based platform, but with no available user ratings or recent feedback, it’s impossible to compare ease of use confidently. Given HotelTime’s high ratings and proven track record, edge: HotelTime.
HotelTime’s 42 unique features include EPoS, integrated CRS, guest CRM, ancillary revenue tracking, online check-in, automated night audit, and more—far surpassing Persefone’s single listed unique feature, automated assignments. HotelTime’s breadth supports multi-department management, revenue optimization, and guest engagement, making it suitable for larger or more complex properties.
Persefone’s one feature, automated assignments, is a valuable addition but insufficient to compete with HotelTime’s extensive suite. The clear edge: HotelTime.
HotelTime’s support ratings score 4.73 out of 5, with reviews consistently citing responsive, knowledgeable assistance and thorough onboarding. Customers appreciate their ability to handle issues promptly, which is critical for operational continuity.
Persefone provides no recent reviews or support ratings, leaving their support quality uncertain. In the absence of data, the edge goes to HotelTime, whose support reputation is well established.
HotelTime boasts 58 verified partner integrations, including Profitroom, Bookboost, STR, and others, facilitating seamless connectivity with distribution, analytics, and payment systems. Persefone lists no verified partners or integrations, which limits its ability to connect with other hotel tech.
For hotels seeking a flexible, interconnected system, HotelTime’s extensive integration options give it a definitive edge. End: HotelTime.
HotelTime’s overall rating is 4.83/5 based on 433 reviews, with recent reviews in the last six months emphasizing its stability, feature set, and support. Its user base covers a range of segments, from luxury hotels to resorts, with high satisfaction across property types.
Persefone has no recent reviews or ratings, making it impossible to assess user sentiment. Given the volume and recency of HotelTime’s reviews, the edge: HotelTime.
HotelTime charges a $600 monthly fee, with no free tier or trial info, which may be standard for comprehensive PMS solutions. Persefone’s pricing is listed at $200 monthly, but details on what’s included or whether there are setup fees are not provided.
While HotelTime’s higher price reflects its extensive features, the lack of transparency on Persefone’s costs makes comparison difficult. However, given HotelTime’s proven value and support, its higher cost is justified for most hotels needing a full-featured solution.
Not ideal if you own a very small property with minimal management needs or limited budget, as HotelTime’s extensive modules may be more than necessary.
Not ideal if you need advanced automation, extensive integrations, or support for complex operations at scale.
The core difference lies in scope. HotelTime offers a comprehensive, feature-rich platform with a proven reputation and strong support, making it suitable for properties of all sizes, especially those seeking growth and integration. Persefone provides a simplified, competitively priced solution, likely best for small, straightforward hotels or boutique properties with basic needs.
If your hotel values extensive functionality, recent positive reviews, and reliable support, HotelTime is the clear choice. Conversely, if budget and simplicity are your priorities, Persefone might fit, but its lack of recent validation makes it a risky bet for long-term success. For most hotels seeking dependability and scalability, HotelTime is the recommended option.
8件の認証済みケーススタディを分析し、4つの主要ビジネス目標において各プラットフォームでホテルが実際に達成した成果を比較しました。
"We needed to change an on-site system we were using as we wanted to move our operation forward. We achieved that with HotelTime systems. They are reliable, and stable and offer fea..."
この目標に関するケーススタディはまだ公開されていません。
"In 2018 we were choosing a system for our first completely self-service ART and design hotel. We decided on HotelTime and after 4 years I have to say that the choice was the right..."
この目標に関するケーススタディはまだ公開されていません。
ホテル経営者が高く評価する点
While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of... While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of features offered. Overall, once users become familiar with the system, it significantly enhances efficiency and simplifies hotel operations.
サポート チームの応答性と親切さは高く評価されていますが、一部のレビューでは、テクニカル サポートの時間を延長することで、特に海外のユーザーに対して常時... サポート チームの応答性と親切さは高く評価されていますが、一部のレビューでは、テクニカル サポートの時間を延長することで、特に海外のユーザーに対して常時サポートが提供され、ユーザー エクスペリエンスがさらに向上すると指摘されています。
HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users... HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users appreciate the variety of reports available for management, yet some desire more customization and advanced visualizations within the tool itself to better suit individual hotel needs.
ホテル経営者が指摘する課題
Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to... Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to better tailor the PMS to their specific operational strategies and guest services.
The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time... The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time for staff. Users highlight these features as reducing manual workload and minimizing the risk of human error, although they also express a desire for enhanced automation in guest communication and reporting.
独自の機能
評価が最も分かれる分野
お客様の要件次第です。HotelTime PMSとPersefoneは多くの主要なProperty Management Systems機能を共有していますが、それぞれに独自の機能があります。HotelTime PMSは58件の認証済み連携パートナーを持ち、Persefoneは0件を持っています。切り替え前に、上記の機能比較で違いをご確認ください。
小規模ホテルは使いやすさと迅速なオンボーディングを優先すべきです。HotelTime PMSは使いやすさで4.7/5対0.0/5とリードしています。透明性のある料金設定とトライアルまたはデモのオプションを探しましょう。各製品ページで施設規模別にレビューをフィルタリングして、同様のホテルからの声を確認してください。
HotelTime PMS:いいえ。Persefone:いいえ。 どちらの製品も現在無料ティアを提供していません。ほとんどのProperty Management Systemsベンダーはデモまたはトライアルを提供しています — コミットする前に各社にご依頼ください。
HT Scoreは、ホテル経営者がホテルテクノロジー製品を客観的に比較できるよう、4個の基準グループと十数の変数を考慮した総合ランキングです。HOTELTIMEのHT Scoreは92、Persefoneは0です。以下がスコアの算出方法です。
| 基準グループ | ウェイト | 測定内容 |
|---|---|---|
| 顧客評価とレビュー |
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ユーザーはこの製品をどの程度推奨していますか? 評価スコア、レビュー数、シェアオブボイス、レビューの深さ、レビューの新しさ、成功事例 ▾ 最も重みの大きい要素です。平均満足度評価(推奨度、使いやすさ、サポート、ROI)、カテゴリー内の競合に対するレビュー総数、レビューの新しさ(直近6か月間に20件以上のレビュー)、固有のホテルクライアント全体のシェアオブボイスを分析して選択バイアスを検出します。 |
| パートナーエコシステム |
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テクノロジーパートナーはこの企業をどの程度推奨していますか? パートナー推奨、連携数、連携品質 ▾ パートナー推奨を専門家の信頼票として評価し、認証済み連携の数、エコシステムの品質 — 連携パートナーの平均HT Scoreを評価します。より高品質な連携エコシステムを持つ製品は、接続されたテックスタックを提供する可能性が高くなります。 |
| 顧客中心主義 |
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この組織はどの程度顧客中心ですか? 認定サポート、レビューの一貫性、プロフィールの完全性 ▾ 企業がHTRカスタマーサポート認定を取得しているか、長期にわたり一貫したレビュー収集を維持しているか(フィードバック主導の文化の指標)、機能、スクリーンショット、料金、特徴を含む完全な製品プロフィールを維持しているかを評価します。 |
| リーチ、継続性、リソース |
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この企業のリーチとリソースはどの程度広範ですか? 地理的リーチ、継続性、企業リソース、トレンドスコア ▾ グローバルプレゼンス(対応国・地域)、安定性の指標としての事業年数、リソースの指標としてのチーム人数、直近12か月の購入者からの問い合わせ・レビュー・パートナー推奨・プレス活動に基づくトレンドスコアを測定します。 |
顧客評価とレビューは、HT Scoreアルゴリズムにおいて最も重要な要素です。HTRはランキング向上のための支払いを受け付けていません。すべてのレビューは認証済みです — 所属が確認されたホテル業界の実務者のみが評価を投稿できます。 HT Scoreの詳細な算出方法を見る →
製品推奨アドバイザー