Infor EzRMS vs. Revolution Plus:
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The Decision

Choosing between Infor EzRMS and Revolution Plus involves understanding how each system addresses your hotel’s revenue management needs. Both products aim to optimize your pricing strategies and improve key KPIs like RevPAR and occupancy, but they diverge significantly in their approach, interface, and user feedback. Your decision hinges on whether you prioritize a long-established, feature-rich platform or a newer, AI-driven system with recent reviews indicating higher satisfaction.

Infor EzRMS has been a major player since 1999, with extensive integrations, broad industry usage, and a well-established reputation. Revolution Plus, from the European revenue management pioneer Franco Grasso, touts a newer AI core, more recent positive reviews, and a pay-for-performance model. Do these differences align with your hotel’s size, complexity, and strategic goals?

Is Infor EzRMS or Revolution Plus Better for Hotels?

Infor EzRMS is a globally recognized revenue management system that automates pricing decisions, supports detailed reporting, and integrates with over 113 partners, including major chains like Accor. Its interface is generally regarded as user-friendly, with a high rating of 4.49/5 for ease of use, and it’s well-suited for multi-property hotel groups needing extensive data analysis and automation.

Revolution Plus, however, is a newer system that has garnered a much higher recent review score of 89.93/100 and 212 reviews—significantly more recent than EzRMS’s 39 reviews. Its AI-driven approach and dedicated revenue manager support have been praised for their effectiveness in increasing revenue, with a 98% likelihood to recommend, compared to EzRMS’s 86%. Given this, Revolution Plus’s recent user feedback indicates stronger confidence among hoteliers.

While EzRMS boasts long-standing stability and a broad feature set with 16 exclusive features, Revolution Plus offers 29 unique features, including AI optimization, market intelligence, and scenario analysis. Both systems serve the same fundamental purpose, but Revolution Plus’s recent performance reviews and higher satisfaction scores suggest it’s currently more aligned with hoteliers seeking advanced, data-driven solutions.

Edge: Revolution Plus.

Revolution Plus vs Infor EzRMS: Which Should Your Hotel Choose?

If your hotel operates in a competitive market requiring nimble, AI-powered rate adjustments and real-time insights, Revolution Plus is the better fit. Its ability to analyze extensive data, suggest dynamic pricing, and support personalized revenue strategies appeals to hotels focused on rapid revenue growth and operational flexibility.

Conversely, if your hotel values a more established, highly integrated system with a deep feature library, including CRM and content management, Infor EzRMS fits the bill. It’s ideal for large, complex properties or chains needing extensive reporting, multi-property management, and proven stability.

For small boutique hotels or properties new to revenue management, EzRMS’s straightforward approach might be more approachable. But for hotels looking to innovate and leverage cutting-edge AI, Revolution Plus’s recent reviews and higher ratings make it the clear choice.

Edge: Revolution Plus.

Is Infor EzRMS or Revolution Plus Easier to Use?

Infor EzRMS has a high ease-of-use rating of 4.49/5 and is praised for its user-friendly interface, especially among larger hotel groups accustomed to complex systems. Its onboarding process is rated 4.27/5, indicating a solid, if somewhat traditional, implementation experience.

Revolution Plus, with a slightly higher ease rating of 4.84/5 and onboarding rated 4.77/5, is considered extremely intuitive, especially given its AI-driven automation. Recent reviews highlight that most users find Revolution Plus easier to navigate, with a less steep learning curve, especially for hotels familiar with modern digital tools.

Edge: Revolution Plus.

Which Has Better Features: Infor EzRMS or Revolution Plus?

Infor EzRMS offers 16 exclusive features including client communication portals, task management, and mobile app access—useful for operational teams needing detailed control. Its features are aimed at comprehensive revenue management, with modules for group pricing, content management, and smart spreading technology.

Revolution Plus provides 29 features, including set boundaries, manage restrictions, AI optimization, scenario analysis, and market intelligence. Its advanced capabilities support dynamic rate adjustments, business mix analysis, and multi-property dashboards, making it a more feature-rich platform for sophisticated revenue strategies.

The larger feature set and AI-powered functionalities tip the scale toward Revolution Plus, especially for hotels seeking deep analytical tools and automation.

Edge: Revolution Plus.

Which Has Better Customer Support: Infor EzRMS or Revolution Plus?

Infor EzRMS’s support receives a rating of 4.04/5, with reviewers mentioning quick responsiveness and helpful technical support, but some note that support could be more dedicated for global markets. The system’s widespread use supports a large support infrastructure, though some users report occasional delays.

Revolution Plus excels with a 4.92/5 support rating, with recent reviews praising Franco Grasso’s team for rapid, attentive service. Users appreciate the personalized support, especially in onboarding and troubleshooting, which significantly enhances their confidence in the system.

Given the recent reviews and high support ratings, Revolution Plus currently has the edge in customer support.

Edge: Revolution Plus.

Which Do Hoteliers Rate Higher: Infor EzRMS or Revolution Plus?

Revolution Plus boasts a recent review rating of 89.93/100 with 212 reviews, all from the last six months—indicating high confidence in current user experiences. Its likelihood to recommend stands at 98%, with many praising its ability to generate actionable insights and increase revenue.

Infor EzRMS has a rating of 4.46/5 based on only 39 reviews, with some users citing the need for improvements in forecast accuracy and reporting automation. Its older review base indicates a less current perception of the system’s capabilities.

In the current landscape, the robust recent feedback favors Revolution Plus, especially among diverse hotel segments.

Edge: Revolution Plus.

How Much Do Infor EzRMS and Revolution Plus Cost?

Infor EzRMS does not publicly disclose pricing, but it typically involves a licensing fee plus possible implementation costs, suited for larger hotel groups with extensive needs. Its pricing may be less flexible for smaller or boutique properties.

Revolution Plus charges a fixed base fee of $400 per month, with no additional fees if no incremental revenue is generated, making its costs transparent and performance-based. The model appeals to hotels seeking predictable expenses aligned with revenue improvements.

If predictable, performance-linked pricing is important, Revolution Plus offers clarity and affordability.

Edge: Revolution Plus.

What Type of Hotel Should Use Infor EzRMS?

• Hotels that require a mature, multi-property solution with extensive integration options.
• Large hotel chains or groups with complex operational needs.
• Hotels needing detailed reporting, client management, and content control.
• Properties that prioritize stability and proven systems over rapid innovation.

Not ideal if you are a small hotel or startup seeking quick deployment, AI-driven insights, or a high level of automation.

What Type of Hotel Should Use Revolution Plus?

• Hotels eager to leverage AI and real-time data for rapid revenue growth.
• Properties with multiple locations needing centralized dashboards and dynamic rate controls.
• Hotels that value personalized support and a flexible, no-gain, no-pay pricing model.
• Hotels looking for a modern, intuitive interface and frequent feature updates.

Not ideal if your hotel prefers a long-standing, heavily integrated system or has minimal online distribution needs.

Revolution Plus vs Infor EzRMS: The Bottom Line for Hotels

Revolution Plus is a newer, AI-powered system with rapid user adoption, high satisfaction, and a focus on dynamic, real-time revenue management. Its recent reviews and higher ratings make it the preferred choice for hotels seeking innovation, ease of use, and proven revenue increases.

Infor EzRMS remains a strong, established platform suited for large hotel groups needing deep integration, extensive features, and stability. Its older review base and broader feature set still appeal to traditional operators with complex needs.

For hotels aiming to grow quickly with cutting-edge technology, Revolution Plus clearly leads. However, if your hotel prioritizes long-term stability and comprehensive control, EzRMS remains a solid option.

In conclusion, if recent reviews and user satisfaction are your priorities, Revolution Plus is the recommended choice for your hotel’s revenue management needs.