Infor POS vs. Mews POS:
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Is Infor POS by Infor or Mews POS by Mews Better for Hotels?

Infor POS and Mews POS differ sharply in scope, maturity, and hotel segment focus. Infor POS is a cloud-based point-of-sale solution designed to centralize guest transactions and revenue center management across hospitality outlets. However, it lacks publicly available review data and detailed feature disclosures, limiting visibility into its operational impact. Mews POS, in contrast, is a unified, purpose-built hotel restaurant POS that integrates tightly with PMS, payments, and online ordering, supported by 205 verified reviews and a strong 4.6/5 rating.

Both solutions address the core problem of managing restaurant and outlet transactions within hotels, but Mews focuses on streamlining the guest dining experience, operational workflows, and real-time reporting through a cloud-native, all-in-one platform. Infor POS emphasizes flexible hardware options and multi-revenue center control but provides less transparency or evidence of adoption in the hotel sector.

Infor POS by Infor vs Mews POS by Mews: Which Should Your Hotel Choose?

If your property is a small to medium-sized hotel or boutique property seeking a cloud-native POS tightly integrated with PMS and payments to reduce manual billing errors, speed restaurant workflows, and improve guest service, Mews POS is the clear choice. This advice is supported by Mews’s 205 reviews averaging 4.6/5 overall and consistent 4.2/5 in the last six months, along with detailed case studies from properties ranging from boutique hotels to luxury resorts.

If you represent a large multi-revenue center hotel group needing flexible hardware options and secure integration with leading payment platforms but have limited data on vendor performance, Infor POS could be considered cautiously. However, the absence of customer reviews or public pricing, and no detailed hotel segment data, advises prudence. Mews’s user base includes 27 countries across Europe, North America, and Asia Pacific, while Infor’s regional presence is not established in North America, indicating Mews’s broader market adoption.

Is Infor POS by Infor or Mews POS by Mews Easier to Use?

Mews POS has a verified ease of use rating of 4.7/5 over 205 reviews, with onboarding rated 4.4/5. Reviewers consistently describe Mews as intuitive, fast to learn, and clear for staff with mixed experience, shortening training time and enabling confident daily operations. Users appreciate digital training programs like Mews University, which accelerate onboarding.

Infor POS currently lacks public review data on ease of use or onboarding, making comparisons speculative. Its description of an intuitive interface suggests an attempt at user-friendly design, but without reviews, its real-world ease of use remains unproven.

Given this, the ease of use ratings gap cannot be conclusively called. Both products aim for simplicity, but only Mews has substantial evidence.

Edge: Even.

Which Has Better Features: Infor POS by Infor or Mews POS by Mews?

Infor POS offers two unique hotel-relevant features: it is cloud-based and includes customer management, supporting flexible service locations and guest profile handling. Mews POS offers 26 unique features including PCI compliance, discounts and promotions, upselling, integrated kitchen display, mobile and self-service table-side ordering, ingredient and stock management, recipe costing, advanced reporting, rewards programs, accounting software integrations, chargeback management, and gift cards.

These Mews features transform restaurant and hotel F&B operations by enabling detailed inventory tracking, digital menus, order management, and comprehensive analytics, which improve cost control, guest engagement, and operational efficiency. In contrast, Infor POS’s limited feature set and lack of granular hotel-specific functionalities restrict its ability to support complex F&B workflows or integrated guest experiences.

Edge: Mews POS by Mews.

Which Has Better Customer Support: Infor POS by Infor or Mews POS by Mews?

Mews POS holds a customer support rating of 4.4/5 and onboarding at 4.4/5 from 205 reviews. Many reviewers praise Mews support as helpful and responsive, though some note variability, such as long response times or changing contacts in a minority of cases. One negative review highlights issues with transparency on fees and support delays, especially for family-run hotels transitioning from legacy systems.

Infor POS has no publicly available customer support ratings or reviews, leaving its support quality unknown. This lack of data prevents definitive comparison.

Given Mews’s large, verified review volume reporting generally positive support, while Infor POS lacks data, the support edge cannot be confidently assigned.

Edge: Even.

Which Has More Integrations: Infor POS by Infor or Mews POS by Mews?

Infor POS has 112 verified integration partners, including Priority Software, Trevo, Omnibees, Birchstreet, and HotelIQ, which support revenue management, procurement, and loyalty systems. Mews POS offers 352 verified partners, triple Infor’s count, including Criton, Right Revenue, Sage, FLEXIPASS Keyless Mobile Access, and Bookboost, notably covering modern digital keys, revenue management, accounting, and marketing platforms.

Both systems share 85 common integrations with major hospitality solutions like HQ Revenue, Fairmas, Customer Alliance, and Tripleseat. Mews’s broader partner network, especially in digital guest experience and revenue optimization, benefits hotels aiming for connected cloud ecosystems.

Edge: Mews POS by Mews.

Which Do Hoteliers Rate Higher: Infor POS by Infor or Mews POS by Mews?

Infor POS has no recorded hotelier ratings or reviews on Hotel Tech Report, leaving no evidence of user satisfaction or dissatisfaction. Mews POS maintains a 4.6/5 overall rating across 205 reviews, with 38 reviews in the last six months averaging 4.2/5, demonstrating consistent user approval.

Segment-specific ratings for Mews show strong performance with boutique hotels (4.7/5, 97 reviews), city center hotels (4.7/5, 58 reviews), bed & breakfasts (4.7/5, 39 reviews), branded hotels (4.6/5, 48 reviews), and luxury hotels (4.7/5, 48 reviews). This breadth indicates Mews’s suitability across diverse hotel types.

Without Infor POS hotelier reviews, Mews is the only product with credible user satisfaction data.

Edge: Even.

How Much Do Infor POS by Infor and Mews POS by Mews Cost?

Infor POS does not publish pricing information, does not offer a freemium model, monthly flat fee, or monthly per room pricing, and does not provide trials. Prospective buyers must contact Infor directly, complicating straightforward cost comparisons.

Mews POS lists a base price of $200 but similarly lacks freemium, flat, or per room monthly pricing and does not provide a trial. The transparent base price helps hotels budget and compare.

Without Infor’s published pricing, cost comparison favors Mews for clarity.

What Type of Hotel Should Use Infor POS by Infor?

• Hotels that require a cloud-based POS solution capable of centralized management across multiple revenue centers.
• Organizations that prioritize secure integration with leading payment platforms and meal plan solutions.
• Properties needing flexible hardware deployment options, such as terminals, kiosks, or tableside devices.
• Operations seeking a system capable of real-time reporting and data-driven capacity planning.
• Teams that value customer management features integrated within the POS.

Not ideal if:

• You need detailed hotel restaurant-specific features like mobile ordering, kitchen display systems, or inventory management.
• Your property relies heavily on seamless PMS and POS integration for room charging and guest profiles.
• You require extensive verified customer reviews and operational evidence to guide purchase decisions.
• You want transparent pricing and a large ecosystem of integrations for digital guest experience or revenue management.

What Type of Hotel Should Use Mews POS by Mews?

• Boutique, city center, and luxury hotels that benefit from tight PMS-POS integration and seamless room charging.
• Hotels seeking a cloud-native POS with a modern, intuitive interface that supports rapid staff onboarding.
• Properties requiring advanced restaurant features including digital ordering, table-side service, kitchen displays, and detailed inventory control.
• Hotels wanting access to a large portfolio of integrations including accounting, digital keys, and revenue management.
• Teams that value real-time analytics, multi-channel payments, and self-service guest experiences like kiosks and mobile ordering.

Not ideal if:

• Your hotel prioritizes a traditional POS with limited need for digital guest journey tools.
• You require a fully mature, feature-complete restaurant POS with advanced bill splitting and flexible reporting beyond Mews’s current capabilities.
• You operate in regions with no Mews presence or support infrastructure.
• Price sensitivity is critical and the base price exceeds your budget constraints.

Infor POS by Infor vs Mews POS by Mews: The Bottom Line for Hotels

Infor POS concentrates on providing a cloud-based, flexible platform for multi-revenue center management with secure payment integrations and customer management. However, it lacks publicly available user reviews, detailed feature disclosures, and pricing transparency, leaving its practical hotel impact unclear. Mews POS offers a comprehensive, hotel-focused restaurant POS with seamless PMS integration, a broad feature set, extensive partner ecosystem, and strong user satisfaction supported by over 200 reviews.

Choose Infor POS if your priority is multi-location hardware flexibility and basic POS functionality integrated with existing payment and loyalty platforms, and you are comfortable evaluating the product through vendor engagement rather than user feedback. Choose Mews POS if you want a mature, cloud-native platform proven across diverse hotel segments, with advanced restaurant features, integrated payments, and a large verified customer base providing operational insights and ongoing innovation.