IVvy vs. STS Cloud (by SalesandCatering.com):
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The Decision

Choosing the right sales software for your hotel can be a challenge. IVvy by IVvy and STS Cloud by SalesandCatering.com are both designed to streamline the sales and event management process but differ significantly in their scope and user experience. IVvy offers a comprehensive platform with extensive integrations and a focus on event venues of all sizes, while STS Cloud emphasizes ease of use, affordability, and a simplified sales process. Which solution aligns better with your hotel's needs?

Is IVvy or STS Cloud Better for Hotels?

Both IVvy and STS Cloud aim to help hotels close more sales and manage events more efficiently. IVvy’s platform is built for venues seeking deep automation and integrations, with over 55 partners and AI-driven tools. STS Cloud, on the other hand, focuses on delivering a straightforward, cost-effective sales solution with fewer integrations but a user-friendly interface. Do you prioritize automation and extensive integrations, or a simple, budget-friendly platform?

IVvy’s strengths include its ability to create and send detailed proposals quickly, manage complex event workflows, and automate invoicing. STS Cloud excels in capturing leads, sending digital proposals, and providing essential sales management tools without overwhelming your team. Both products address the core challenge of improving sales efficiency but diverge on complexity and depth.

IVvy vs STS Cloud: Which Should Your Hotel Choose?

If your hotel needs a robust, scalable platform that integrates with multiple PMS and property management systems, IVvy is the clear choice. It’s ideal for large properties, resorts, and hotel groups looking for automation, extensive reporting, and customizable workflows.

If your hotel prioritizes ease of use, affordability, and quick onboarding—especially for smaller or mid-sized properties—STS Cloud is better. It offers a straightforward sales process, excellent customer service, and integrations with key PMS like Opera and Roomkey. For hotels that want to get started fast without sacrificing core features, STS Cloud is the more suitable option.

Is IVvy or STS Cloud Easier to Use?

IVvy’s user reviews highlight a simple, intuitive interface with a rating of 4.69/5 for ease of use, supported by extensive training resources. Its onboarding is rated 4.44/5, but some users note that reporting can be confusing without additional training. The platform’s depth might require some learning for new users, especially when customizing reports or navigating advanced features.

STS Cloud scores slightly higher on ease of use at 4.74/5, with multiple reviews emphasizing its straightforward, intuitive design that allows new users to learn the system within minutes. Its simple setup and minimal training requirements make onboarding quick and smooth.

Edge: STS Cloud.

Which Has Better Features: IVvy or STS Cloud?

IVvy offers 11 unique features, including payments and invoicing, and automation tools driven by AI that streamline proposals, reporting, and operations. Its integrations are more extensive, with 16 verified partners, including Mews, RMS, and Springer-Miller. IVvy also provides customizable reporting and real-time booking features, making it a comprehensive solution for complex event management.

STS Cloud provides 8 core features, with standout tools like ProposalPath, customizable contracts, and flexible workflow management. While it has fewer integrations—7 verified partners including RoomKey and Cloudbeds—it offers full-featured sales and catering management at a more affordable price point.

Edge: IVvy.

Which Has Better Customer Support: IVvy or STS Cloud?

IVvy receives high marks for customer support, rated 4.73/5, with reviews praising their quick response, personalized service, and training resources. Many users appreciate the proactive approach and ongoing system improvements, describing their support as reliable and helpful.

STS Cloud’s support is also rated highly at 4.72/5, with reviews highlighting the responsiveness of their North American team and ease of onboarding. Customers appreciate the ongoing assistance and straightforward training that facilitates rapid adoption.

Edge: IVvy.

Which Has More Integrations: IVvy or STS Cloud?

IVvy’s platform connects with 16 verified partners, including industry leaders like Mews, RMS, and Springer-Miller, offering broader automation possibilities. Its integrations cover PMS, reporting, and payment systems, enabling a smooth data flow across platforms.

STS Cloud integrates with 7 verified partners, including RoomKey and Cloudbeds, focusing on essential PMS and revenue management tools. While its integration count is lower, it still supports key hotel systems, providing enough connectivity for smaller to mid-sized hotels.

Edge: IVvy.

Which Do Hoteliers Rate Higher: IVvy or STS Cloud?

IVvy’s recent reviews, all from the last six months, show a high overall rating of 4.75/5, with a strong 94% likelihood of recommendation. Hotels across various segments, especially resorts and branded properties, praise its extensive features and automation.

STS Cloud, with 96 reviews, has a slightly lower overall score of 4.68/5, but a higher recent rating of 4.74/5 from newer reviews. Hotels of all sizes appreciate its simplicity, affordability, and quick setup, with many highlighting its ease of use.

Edge: IVvy.

How Much Do IVvy and STS Cloud Cost?

Both products are priced at a flat rate of $300 per month, with no implementation fees or freemium options. IVvy does not specify different pricing tiers, making it straightforward. STS Cloud emphasizes affordability and offers full features for the same flat fee, making it accessible for hotels of varying sizes.

What Type of Hotel Should Use IVvy?

• Hotels that manage large events and need extensive automation.
• Venues seeking deep PMS integration and customizable workflows.
• Resort properties with complex booking and billing needs.
• Hotel groups requiring centralized reporting and management.
• Teams that value AI-driven proposal generation and real-time booking.
• Not ideal if: your hotel primarily handles simpler, smaller-scale sales, or if you prefer a minimal setup process.

What Type of Hotel Should Use STS Cloud?

• Hotels seeking an easy-to-learn, affordable sales solution.
• Properties with high staff turnover needing quick onboarding.
• Small to mid-sized hotels that don’t require extensive integrations.
• Venues looking for a simple, effective platform to manage leads and proposals.
• Hotels that prioritize customer support and fast setup.
• Not ideal if: your hotel needs advanced automation, complex reporting, or extensive PMS integrations.

IVvy vs STS Cloud: The Bottom Line for Hotels

IVvy is a comprehensive, scalable venue and event management platform with extensive integrations and AI-powered features. It suits large hotels, resorts, and hotel groups that want automation, detailed reporting, and system customization to manage complex operations.

STS Cloud offers a streamlined, user-friendly sales and catering solution at a competitive price. It’s ideal for small to mid-sized hotels that need a quick, effective way to manage sales workflows with minimal fuss.

Choose IVvy if your hotel needs advanced automation and integration capabilities. Opt for STS Cloud if you want a simple, budget-friendly platform that gets your sales team operational fast.

In conclusion, IVvy is better suited for larger properties with complex needs, while STS Cloud fits smaller hotels prioritizing ease and affordability. Your choice should reflect your hotel’s scale, operational complexity, and technology appetite.